Get matched with top basement waterproofing pros in New Bern, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"I want to recognize three young men who recently completed our basement work through Groundworks: Matt, Taylore, & Gavin. The work was thorough, clearly explained, & the finished product looks excellent. But the biggest positive was the crew. They worked incredibly hard every day on a physically demanding, messy job, yet remained professional, disciplined, & respectful. They took great care of our home, kept debris contained, & cleaned up afterward. Matt took time to explain the full system to us & went above & beyond to help replace insulation that had fallen, even though it wasn't part of the job. Taylore & Gavin were equally helpful, helping us salvage & store shelving materials and remove a few stubborn pieces we couldn't manage ourselves. I'm genuinely impressed by their work ethic, attitude, & pride in doing the job right. I would absolutely recommend Groundworks, but especially these three young men. They represented the company exceptionally well!"

We specialize in Crawl Space Encapsulations! We also specialize in fixing damaged and rotten joists, main beam replacement, and outerband replacement! We also offer other services!

Locally owned and operated \nhttps://coastalcrawlspacerepair.com/\n\n

Crawlspace Miracles LLC is a locally owned crawl space contractor based in the Wilmington and Leland, North Carolina area, specializing in moisture control and structural stabilization.\n\nServices Offered\n\nCrawl Space Encapsulation: Installing heavy-duty vapor barriers to isolate the home from ground moisture.\n\nMoisture & Mold Control: Preventing wood rot, musty odors, and fungal growth.\n\nStructural Repair: Providing floor supports, joist sistering, and floor stabilization.Water Management: Installing sump pumps to remove standing water.

We have the experience and we are committed to providing quality workmanship and superior customer service on all of our projects. Here at Tri - County Contractors we strive to maintain our reputation as a high quality, very service oriented company with our main focus being customer satisfaction.

hvac

Since 2008, we have been specializing in plumbing, water heaters, drain cleaning services. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today!\n

"Professionalism goes along way. They completed the job in timely manner. Although, I didn't see the basement personally, a warranty is provided."

"They come to our home about every other month for service for maintenance and that costs about $80 per visit.  We also have a termite system that they check quarterly.  We pay a $300 annual fee for the termite system that includes an in home inspection, they crawl around the crawl space, bait the termite traps and check them.  They spray around our basement and doors.  They also spray the exterior of our home.  If we have anything particular we would like them to address they will.  My wife likes that she deals with the same person all the time.  They call in advance and set up an appointment time when my wife is going to be here.  I think they do a fine job and have no motivation to switch companies at all.  The pricing seems reasonable and I have not investigated other vendors. "