Best basement waterproofing pros near Jacksonville, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"These two gentlemen showed up everyday and on time with a smile on their faces. Yuni talked me through every step of the conversation process and was easy to work with. A Generous amount of care and professionalism went into my project. Their pricing will be hard to match for any of the big companies. I strongly recommend Dry Summer Waterproofing to anyone with crawl space problems like I had. They offer many other services that I will be using them for the future for."

"I want to recognize three young men who recently completed our basement work through Groundworks: Matt, Taylore, & Gavin. The work was thorough, clearly explained, & the finished product looks excellent. But the biggest positive was the crew. They worked incredibly hard every day on a physically demanding, messy job, yet remained professional, disciplined, & respectful. They took great care of our home, kept debris contained, & cleaned up afterward. Matt took time to explain the full system to us & went above & beyond to help replace insulation that had fallen, even though it wasn't part of the job. Taylore & Gavin were equally helpful, helping us salvage & store shelving materials and remove a few stubborn pieces we couldn't manage ourselves. I'm genuinely impressed by their work ethic, attitude, & pride in doing the job right. I would absolutely recommend Groundworks, but especially these three young men. They represented the company exceptionally well!"

"When they initially installed my unit 0ne year ago, the completed job was top notch and professionally done with no complaints. The easiest contractors that I have ever dealt with. They said to call them in a year for a system check and the first one was free. They were here the next day and actually showed me a few things about the unit. Great bunch of guys."

"He showed up when he said he would he was very professional and gave us a quote for the work he was going to do in the Attic. His crew very competent and did a great job in the Attic and they love dogs they also cleaned up after themselves and thanked us for the work"

Since 2017, HydroHelp911 has provided expert foundation repair and moisture control across NC and SC. As a dedicated, family-oriented company, we specialize in permanent solutions for foundation settlement, sagging floors, wet basements, and crawl space encapsulation. We also offer professional concrete lifting to restore uneven surfaces. Our certified specialists provide free inspections and custom repair plans backed by lifetime warranties. With 1,000+ 5-star reviews and an A+ BBB rating, we pride ourselves on fixing what others miss. Trust us for a safe, dry, and stable home.

"I hired Crawlspace Miracles to do some tedious work in the crawlspace of my home. I am very pleased with the work that was done. Mr. Long handled the job with great professionalism. He was courteous and prompt. I would highly recommend him."

"Could not be more ecstatic with their work and attention to detail, I had reached out earlier in the year inquiring about remodeling my kitchen and Mason and his employees took my vision and made it a reality! I would one hundred percent recommend using their company for any and all of your remodeling or home improvement needs."

"Josh and Luis and their crew from Moisture Solutions did a professional job in my crawl space area sistering joists and repairing an outerband beam. They were prompt and always kept me informed of when they were coming and the progress of the work they were doing. They cleaned up the job site and on top of that they were pleasant, respectful, and friendly. I would hire them again without hesitation! They deserve a 5 star review!"

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