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A sewage ejector pump is necessary if you have any plumbing fixtures, such as a bathroom, laundry room, or sink, located below the level of your home's main sewer line. Standard plumbing relies on gravity to drain wastewater and solid waste into the municipal sewer system or a septic tank. For fixtures below this level, like those in a basement, gravity cannot move the waste upward. The ejector pump provides the force needed to pump the sewage up to the main line. Without one, wastewater from below-ground fixtures would back up, potentially causing a sewage overflow and flooding. If all of your plumbing is on the main floor or higher, gravity is sufficient and an ejector pump is not needed.

Sump pumps remove excess water from the lowest point of your home, which prevents flooding. When a sump pit fills with water, a sump pump pushes that water outside of the basin and into an exterior discharge pipe. From there, the water flows away from your home, so it doesn’t damage your foundation.

If your water pump fails, the first step is to turn off the power to the pump to prevent any further damage. Check for common issues such as clogs, electrical problems, or mechanical failures. If you cannot identify the problem, contact a professional who specializes in pump repairs. Prompt action can help minimize damage and repair costs.

If you notice any new sump pump noises, such as persistent clanging or gurgling, then you likely have a sump pump problem on your hands. Foul odors coming from the pump can also indicate problems. Additionally, if your unit turns on but doesn't pump water, you might have to address electrical problems. In any of these cases, it's a good idea to hire a professional to address the issue.