Get matched with top window and door contractors in Clarence, MO

"They were not able to fill our door space, and wanted us to make too many compromises"

"I needed help with a minisplit install, and David was on top of it. He had all the required tools, and was a huge help in getting it installed and ready for the electrician. A+"

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First off, the salesman Russell was great.  Very knowledgeable and informed on all aspects of what he was doing.  I explained his was the first of three bids I was planning to get and he didn't get pushy.  He did still try to close the sale on our first meeting but that's his job.  He was also easy to contact and prompt to return calls.  After talking to him for a while you start to wonder why in the world is this guy selling windows?! (Not knocking window salesmen)  An interesting guy and a big part of the reason I chose Window World.

Next, the windows.  I'm not a home improvement type person, but they seem to me to be very good quality for the price and are a huge improvement over the old 1970's era wooden single pane windows I had.  I could immediately tell a huge difference in how they keep the wind and cold out.  Several of my friends in the construction industry were very impressed with the build and quality when I showed them.  Time will tell further, but based on what I see, and lots of research, they are a huge step above basic builder grade quality.

Last, the installation.  The windows arrived ahead of plan and installation was scheduled quick and easy.  They guys called when they were on the way and arrived on time.  Overall everything went well.  I did ask them to re caulk one of the windows as the bead was pretty ugly and got dirt in it.  They took care of it right away.  I later noticed one of the screens had a tear in it and they came back promptly and took care of it.  Based on my experience, I expect to get good service in the future if needed.

A few small problems.  One of the installers was standing on my front porch smoking.  I believe you should ask the customer first if that's OK.  I did politely ask him not to smoke.  I guess I should have also asked him not to leave cigarette butts in my driveway. When they took the windows off the truck, a bunch of broken glass fell off and was left on my driveway.  Per their paperwork, a normal amount of post construction clean up is the customer's responsibility but broken glass covering the width of my driveway is beyond normal post construction clean up.   I didn't notice that until a few hours later so I just cleaned it up myself but I did contact the project manager and let him know about those issues.  Another thing, as noted on their paperwork, they are not responsible for damage to shrubs or landscaping.   I pointed out a particular shrub to the installer and they said no problem, they could work around it, but it was stepped on and destroyed. 

As I stated though, I consider these to be small problems and will be purchasing more windows from Window World in the future and would recommend them.

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"What they did for me was to raise and level my floors and install a floor joist where there had never been one. My home is 114 years old and has been neglected. After the initial work was done, I wasn't "happy" and had questions about how and why things were done, within 24 hours of voicing my concerns Tony, Ryan and Chris were at my front door. They explained the changes and showed me a problem I still had but will be solved when I have my new flooring installed. 2 day later Chris and his crew (I wasn't home, so I am not sure who all came with him). came out and resolved my concerns and went beyond what I expected them to do."

"They were professional, arrived on time and completed it in the time frame they stated. I would hire them again"

"We hired Bobby for a variety of projects around our home, including lighting installation, camera setup, gym equipment installation, and several other home improvement tasks. He was extremely respectful, thoughtful, and professional throughout the entire process. What stood out most was how detail-oriented he was — he regularly asked for my opinion on placement, setup, and finishing touches that I honestly would not have thought about myself. He worked quickly while still being very conscientious of our time and our home. I would absolutely recommend him to anyone looking for reliable, high-quality work. In fact, I already have recommended him to several friends and family members, and they’ve all had great experiences as well."

We are very detailed oriented company, I will not stand for subpar work, my guys are all courteous, respectful, and hard-working family guys we fully believe in doing things right the first time when you need us we will be there

"This repair went well. I am very satisfied with  Southern Grace Exteriors. The worker was a consummate professional. This was a two-day repair. On the first day, he gave me a call prior to the appointed time to remind me that he was on his way. He showed not long before the appointed time, gathered details about my concern, and went right to work. After examining the problem area, he provided me with the details about what was causing the leak. He show me pictures of the damage up close and informed me what it was I was seeing. Any questions I had were answered in a polite and professional manner. He rescheduled for another day to make the repairs. Again, he showed slightly before the appointment time and took care of business. He was actually done making the repairs much more quickly than I anticipated. He took up close pictures of the finished product and shared them with me. Though he could have milked me for additional payment, he did not. I would highly recommend  Southern Grace Exteriors to anyone needing home roof work.
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"very professional service and completed in a timely manner"

"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"