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"I cannot recommend Kirkwood Plumbing/Mr. Rooter anymore after my experience. I called because the copper pipe on my water heater (I believe the temperature and pressure valve) would leak when we took a shower. The plumber they sent was very nice and told me that he discovered the issue was a failed PRV. He said that when multiple faucets ran at the same time, the pressure was reduced and that meant the PRV failed. I even asked if this would fix the leaking copper pipe on the water heater and he said yes. He quoted me $785 to replace and although that seemed a bit high, I agreed. He left and got the part, came back and replaced it. Well, when he was done with that replacement he said he “looked closer at the water heater” and actually my expansion tank had ALSO failed and was mostly water when it should be air. Only he just looked and discovered this after doing $800 of work??? And oh the pipe between the water tank and expansion tank had been leaking at some point but was not now. He recommended a new expansion tank and replacing that pipe section. He quoted me an additional almost $700 to do that job!!! And told me that the leaking from the water heater would not be fixed until he also did this. He said he thought the PRV had failed causing the expansion tank to fail and he would need to go out to get a new expansion tank too. He apologized for not realizing that sooner he said. This is completely unacceptable. At this point I’m essentially held hostage by your company to complete the job as the already $785 would not have fixed the leak as told. I told the plumber it’s disappointing because if I knew it was a much bigger issue I would have likely gotten other quotes, and in addition, I don’t feel like I could really trust him or the company at this point. I agreed to do the expansion tank for an additional $271 and would wait for the pipe to be fixed since it was not currently leaking and only showed signs of leaking in the past. I will never again use this company and will make sure to spread my experience. While doing some jobs you may discover additional issues, this wasn’t the case here. All he had to do was test the expansion tank (which is apparently a common failure for temperature and pressure valve issues) BEFORE starting the job and give me a quote for the actual fix. Not do an expensive job saying it will fix the issue and then saying that it wouldn’t fix it after. He even said it was his mistake. Again, he was very polite, but it is completely unacceptable to essentially hold your customers hostage halfway through a job saying the first fix wouldn’t even fix the problem, after doing it. I’ve since learned that the expansion tank should have immediately been tested for this issue and that it was rather backward to check the PRV first, as the expansion tank is often the culprit in these cases and that considering he said that it was mostly water rather than air, it would have been easy to diagnose. As for the PRV, with the water off it maintained 60psi and dropped 10-20 points when two faucets were on, which I have since learned may also be normal operation and not needing replaced. I’m not sure if this is how all customers are treated or just women customers. My advice is do not use this company. They respond quickly but will gouge you and not provide upfront pricing. He could have saved himself two trips out (making this take much longer) as well as given me upfront pricing had he just “looked at the water heater closer” the first time- you know the apparatus I called them out for in the first place. Offering “upfront pricing” is clearly not something they do. I now feel like I paid $785 for a service I did not need when I really just needed a new expansion tank and could have paid for that/fixed that without replacing the PRV and checked to see if that fixed the problem. I even told him I did not have pressure issues. Beware for unneeded services at a high cost and not adequately diagnosing the problem or even investigating until AFTER finishing unnecessary work."

"They did get the job done. Problem was 2 weeks ago it was clogged with "flushable" wipes and yesterday another wad of wipes. I literally stopped using them before ever calling the plumbers realizing they were the issue. He fixed the clog free this time but insinuated the idea that it was my fault. Unless they got stuck in the pipes on the way to the basement not my fault for the second time. Unsure about hiring again."

"Vinny finished our basement. During the project he was responsive, thorough, and attentive to detail, ensuring quality of the final product. He used knowledgeable subcontractors who did quality work for electrical, plumbing, and hvac, painting. He was considerate of cost and reasonably priced."

"Came out to bid master bath. Dropped onyx samples on hardwood floor denting floor. High pressure sales. When bid received, we asked questions with no response. They appeared to fall off the face of the earth. Would not recommend."

"Vinyl fence repair. One post needed reset and turned out to be more difficult than expected but job was finished on schedule and no issues after spring storms with heavy rain."

"We have been completely satisfied and impressed with the planning and subsequent work provided by Power 2 Construction! They truly listened to every question, concern, and vision I had for our project. They were polite and conscientious throughout, the subcontractors they hired for the project above par. We never felt uneasy with anyone that entered our home. The end result is absolutely gorgeous and exceeded my own expectations! We will be pursuing a second phase to our project and look forward to working with Power 2 Construction through completion!"

"What can I say about Rick, Eric and their crew. They preformed an incredible job on our kitchen remodel. They were prompt, always on time answered all our questions and concerns. The work they preformed was outstanding and very professional. We plan on doing a bathroom remodel in the near future and Premium 1 Properties will be our go to contractor. I highly recommend them for any and all contracting projects. Thank you Rick & Eric for the awesome work you did on our kitchen!"

"Shawn and his guys do amazing work. From the first time I met him, I knew he was honest and professional in what he does. There was a problem with flooring issue during the job and he fixed it for me. Just today, I had an issue with my doors sticking and he came to fix it. He is a stand up guy for sure. I would recommend his work to anyone if you are looking for a high quality product at a great price!"

"We could not have been more pleased with our experience with Dana King! This is the design / build / remodel firm you are looking for. We felt taken care of throughout the experience from the initial discussions through to the end. Dana and her project managers guided us through the remodel, and the end result incorporated our choices in lighting, paint color, and flooring. We would have no hesitation about working with them again if we decide to do an addition or remodel our kitchen / patio."

"Great company, great work and a great price! They extended a patio and built a roof over it. We are hiring them again. Their work was top-notch and the price was fair and reasonable."