Best toilet pros near Saint Charles, MO

"Tim Morris is excellent! He was on time and replaced my toilet, put a new sink in, fixed a leaking pipe in my basement. I would definitely recommend him to all my friends and have done so. Reasonable on pricing and he takes pride in his work. Definitely cannot go wrong if he does your plumbing."

"Mike replaced a leaking toilet for me. He was professional and the new toilet was properly installed. I would use him again in a heartbeat! My go to plumbing expert"

"It was expensive but fine. The plumber was very nice."

"Our technician was Masen. He was punctual, careful of our home with shoes to protect our floors and a tarp. He listened carefully and patiently to my explanation of the problem. He was very quick and had the problem resolved in less than an hour. He then carefully explained the costs, without being pushy. I would definitely use Zoom Drain and would ask for Masen!"

"It did not go as expected. Although the staff is very friendly, professional, and punctual, the actual job did not go well. My toilet was leaking onto the subfloor, so within 15 minutes the plumber determined I needed a new pipe and he would not be able to reinstall my toilet until I fix the subfloor. I fixed the subfloor and called the plumbers back two days later. The office staff that took my call was wonderful and accommodating, and got a plumber out right away to reinstall my toilet. Here’s where the problem is: the first plumber who took the toilet out laid it on its back causing all of the seals in the tank to break. The first plumber also replaced my shut off valve, but placed it about an inch further out of the wall then it previously was. So when the second plumber came to reinstall my toilet, not only could the toilet not be put back up against the wall, but the tank was loose and leaking now and all the seals in the tank had to be replaced. In the end, I paid $700 for this project, which shouldn’t have been more than $350 in my opinion. And since the toilet sticks out so far from the wall the tank is still leaking as it must have been jostled in use. And the base of the toilet no longer lines up with the hole that was cut in the linoleum. It just looks awful and to be honest, I should’ve just had them replace the pipe and left it at that, but the first plumber left the sewer pipe sticking 8 inches up out of the floor and I wasn’t sure how far down to cut it to reinstall the toilet. It was just a mess."

"They did a great job. I love my bathroom. Had a walk in tub due to neurological disabilities. It is great to be able to relax my body in hot water."

"I scheduled a 2-4 pm appointment earlier this week for Kirkwood Plumbing to come out and fix a toilet. I called to verify this appointment earlier today and was informed they "should be able to come" for the service. At 355 today, I received a call that a plumber could not make it that they could "try again Monday after 3." I informed her that I had to take off work for this appointment and this very inconvenient. Although we've had a good experience with them in the past, this experience is very annoying. Is this normal for plumbing companies to not make 'appointments.'? Update: a plumber came on Monday afternoon and promptly and professionally fixed the problem.
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"The plumber arrived on time. Several days before he arrived, I had already removed the toilet and cleaned the remaining old wax from the bottom of the toilet. I had also removed the old, rusted and falling apart metal portion of the old closet flange, and all of the old wax rings. A portion of the old closet flange, which appeared to me to be plastic remained glued to the 3 inch I.D. black ABS drain pipe. The plumber glued a new closet flange inside and on top of the remaining portion of the existing old closet flange. He screwed the new closet flange down to the subfloor in three places. The subfloor was rotted away where the fourth screw should have gone. It appeared that two of the screws into the subfloor tightened down, but the third screw could not be tightened very much due to the condition of the subfloor. I had purchased a new wax ring and bolts at Lowes, as I had hopes of replacing the wax ring myself, but due to the rusted away closet flange, I decided I needed expert help and call the plumber. The plumber's wax rings were cold from being in the truck, so we used the wax ring I had purchased which was at room temperature. Also, the bolts that hold the toilet down, that the plumber had, did not have threads that went all the way to the head of the bold. Therefore, he used the bolts that came with the wax ring I purchased, since the threads went all the way to the head of the bolt. He installed the new wax ring and bolts and then set the toilet. He tightened the bolts, but the toilet would rock from side to side. He placed wedge shims under the toilet and between the wedge shims and tightening the bolts got the toilet secure and not rock. I wonder that since he left a part of the old closet flange on the drain pipe, and then installed the new flange on top, that maybe the closet flange was sitting too high, therefore requiring the wedge shims under the toilet. The toilet has not leaked since he installed the new flange and wax ring. I guess I'm a little disappointed that I didn't receive a bit of a reduction in the $409.00 charge since I had already removed the toilet and old wax ring, cleaned up the toilet and the remaining portion of the old flange and provided the new wax ring and bolts. I have concern that due to the poor condition of the subfloor, and that wedge shims were required, that the toilet may start rocking and/or leaking in the future."

When your home needs help, count on the team that does Whatever It Takes to make it right. On Time Experts Heating, Air & Plumbing, formerly Hosack Plumbing, Heating & Cooling, now brings together the experience of Hosack and Al-Don. We provide trusted heating, cooling, plumbing, and air and water quality services throughout O’Fallon and the Greater St. Louis area.

"My pro was Terell, and he was on time, friendly, and professional. He was very knowledgeable about my plumbing situation. After the problem was repaired, I liked how he kept asking if I had questions about any other issues in my house. Great worker!"