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"It went well. I could have had less work done and saved money but I wanted the kitchen drain system updated so it would drain properly. This should avoid future problems. I called the plumber and was not interested in differing estimates. Randy's was prompt and explained the need to update the drain system to avoid future problems and I agreed. If and when we update plumbing in other parts of the house I  would consider this company for the work."

"He didn't have the supplies needed so he had to run to the hardware store to get more supplies. The quoted cost of $175.00 ended up at $330 which was a lot more than I wanted to pay for the install. The toilet also ended up a 1/2 inch above the floor with a lot of clear sealant around the toilet and I couldn't use the toilet for 3 days while I had to wait for the sealant to dry. I need to clean up around the toilet as their is a bunch of clear sealant around the toilet, however, the toilet does work and the job was completed. He didn't seem confident that the toilet wouldn't leak after the install, but thankfully it doesn't. I would have preferred someone with more confidence in their work."

"Haley and Jonathan did a great job of installing two doors and trimming the inside/outside of a previously installed sliding glass door. Excellent work."

"Went well. Good contractor and a good kitchen when it was all said and done."

"Great, Wayne did a great job and cleaned up when he was done."

"EVerything went well, and they did a great job.  They showed on time, cleaned up after themselves, and acted professionally while doing the work."

"Another good Cady Handyman experience. What I thought would be an easy DIY sink trap part replacement turned out to be more involved and problematic than my expertise could handle. And, typical for our house, the original plumbing lacked shut-off valves for the water sources. Cady was able to send out Tom N. within four hours and he got a tough job done... leaks sealed and valves installed... while working in a tight under-cabinet space."

"We have been very impressed with the provider.  He is an excellent communicator and has kept us updated on when the work would be done.  Once scheduled, the work in our laundry room was completed very quickly.  We were not 100% sure on what exactly would look best for our room and the provider was very patient and diligent when helping us determine dimensions for the counter top and the walls.  The provider did a great job matching the paint to the rest of the laundry room and ensuring that the overall "look" was consistent with the cabinetry we had installed ourselves.

It took 90 minutes to do the electrical work and about 4 hours to complete the counter top.  The provider worked very cleanly and was respectful to our home.

We have been very pleased with this provider and would happily recommend them to anyone looking for a contractor."

"My Pro Service Pro was here when promised, completed the job in the estimated time frame (one hour). He was very professional & I had a good gut feeling about him. After discussing the job at hand I had full trust in his workmanship. I've had several plumbers
 address the problem with our hard water issue before & still we've had these leaks, it was getting very expensive. I'm convinced that the install of the new flex-pipe has fixed our long time problem. I also thought I'd take advantage of his other skills & ask him about my very old furnace. He provided recommendations that I will put in place today that are easy & that I haven't been doing in the past. I know where I will go when I need future plumbing needs. I'm very happy about this service, finally a trustworthy plumber! 
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"Even though I have read some negative comments about their plumbing's prices, I wanted to give them a chance as I had a fairly good experience on the HVAC side. Unfortunately, I am afraid the comments were right! I called them for a leak in my basement related to a water drain from the second floor bathrooms. Before starting, Matt explain to me he had to go through a "pluming diagnostics" of the entire house and systems that is a flat fee of $497 (based on the age of the house) for: Unlimited Time to find the problem, One level 1 to 2 repair included with diagnostic, performance check, whole home water quality analysis, including chlorine, water hardness, and total dissolved solids, confirmation that system is safe, reliable, and energy efficient, Applies to equipment 6-20+ years old, main drain, water pressure/water temperature over 1500 sqft, tankless water heater. Basically a fee to "find the leak" and anything else that could be wrong in my house in order to give me suggestions for additional repairs that go on top of the "diagnostic fee", unless it is a level 1 or 2 repair that you probably never have anyway...! I my case Matt's listed 3 options: - $4.193 (repair copper drain, new washing machine hoses, install pressure valve and new 50 Gal water heater) - $1.467 (repair copper drain, new washing machine hoses, install pressure valve). Meaning $2.726 for the water heater alone. Or $631 (repair copper drain, new washing machine hoses). Meaning $836 for the pressure valve alone! I told him I could do the machine hoses myself and asked him how much it would be just to fix the leak => $364. That means the charge to change 2 $10 hoses is $267!! By the way, they don't deduct the $79 service call if you are not part of the Membership Program, charge an additional $14 for "Transfer Fuel Surcharge" and didn't discount the $50 coupon. Bottom line my invoice was $497 + $79 + $14 + $364 = $954. Fortunately, I talked to Kristy from Customer Service the following day and got the $50 coupon applied and got an additional $50 off after my open and direct discussion with her. Thank you Kristy. Still, I believe the all process was a bit complicated for a leak and would have to try a different plumber next time. Further more, what's going on with the "Plumbing Diagnostic" fee if they have to come again later on during the year for another issue? I surely wouldn't need another "check" of my entire house..."