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"Called and made an appointment. The plumber, Lee, showed up as scheduled. We discovered that the shut-off valve for the water to our condo unit was in another owner's unit. That owner was not home, so we had to reschedule the appointment.
I rescheduled the appointment and was told the plumber would arrive at 8:00 a.m., the first appointment for the day. On the day, the plumber did not show up at 8:00. I ended up calling to see why the plumber had not arrived. I was told that another plumber was out that day, which had thrown the schedule off. (I realize these things happen. I do wish they had called to tell me there would be a delay as the water had been shut off for three units and was keeping another unit owner--in whose unit the main shut off valve was--from going to work.)
When Lee arrived, he apologized for the delay. He replaced the shut-off valve and installed the new fill valve, which stopped the toilet from running. He also lowered the fill water level to save water. Lee cleaned up any mess made by the work and was clear at explaining what had been done and about how to use the shut-off valve in a way that could help it last longer (e.g. not turning it too far or too tightly when turning it off.) Lee explained that I was being charged for the 15 minutes from the first call (when we could not shut off the main water line to our unit) plus labor and parts for this work. (There was an apprentice with Lee both times who was very friendly and professional.)
A few hours after Lee left, the toilet began running again. I could not get it to stop, so I called and got an appointment for a time when I could be home a few days later. For this third visit, Jeff was the plumber. He replaced an O-seal on the flush valve with an extra I had on hand. He also removed some debris from the toilet tank that he thought might be interfering with the seal. He also adjusted the water fill level, which added more pressure to the flush valve, which stopped the toilet from running. He did not charge us for this call, since he was adjusting work done earlier.
Though it was a bit convoluted, we still appreciate the work done. We appreciated the idea of using less water with each flush, and appreciated the "learning" that the water needs to be a certain level to keep the flush valve from running.
Lynn, the receptionist with whom I dealt through all of this was friendly and helpful.
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"He didn't have the supplies needed so he had to run to the hardware store to get more supplies. The quoted cost of $175.00 ended up at $330 which was a lot more than I wanted to pay for the install. The toilet also ended up a 1/2 inch above the floor with a lot of clear sealant around the toilet and I couldn't use the toilet for 3 days while I had to wait for the sealant to dry. I need to clean up around the toilet as their is a bunch of clear sealant around the toilet, however, the toilet does work and the job was completed. He didn't seem confident that the toilet wouldn't leak after the install, but thankfully it doesn't. I would have preferred someone with more confidence in their work."

"I called Burkhardt and talked directly to Chris. The work I wanted done was:
Replace Main Line valve into house
Remove and install garbage disposal
Fix two leaky faucets with bleeder valves. One required replacement
Fix continuous running toilet
Chris and his associate completed all the work in about 2 hours. This included heading out for additional parts due to the unusual nature of my mainline valve implementation. All in all I have no complaints with any part of the service and I'd use them again. I did not ask for an estimate ahead or time or get any other estimates, but the price felt fair to me based on past work I have had done.
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"The job was performed well and easy - a couple of issues came up but they were quickly resolved"

"Great, Wayne did a great job and cleaned up when he was done."

"EVerything went well, and they did a great job.  They showed on time, cleaned up after themselves, and acted professionally while doing the work."

"Another good Cady Handyman experience. What I thought would be an easy DIY sink trap part replacement turned out to be more involved and problematic than my expertise could handle. And, typical for our house, the original plumbing lacked shut-off valves for the water sources. Cady was able to send out Tom N. within four hours and he got a tough job done... leaks sealed and valves installed... while working in a tight under-cabinet space."

"We have been very impressed with the provider.  He is an excellent communicator and has kept us updated on when the work would be done.  Once scheduled, the work in our laundry room was completed very quickly.  We were not 100% sure on what exactly would look best for our room and the provider was very patient and diligent when helping us determine dimensions for the counter top and the walls.  The provider did a great job matching the paint to the rest of the laundry room and ensuring that the overall "look" was consistent with the cabinetry we had installed ourselves.

It took 90 minutes to do the electrical work and about 4 hours to complete the counter top.  The provider worked very cleanly and was respectful to our home.

We have been very pleased with this provider and would happily recommend them to anyone looking for a contractor."

"Prompt, clean, candid & thorough. I've just found our go-to pro for our household plumbing & HVAC needs."

"work went well price was high for a $50 fan installed"