
CADY HANDYMAN SERVICES
About us
We have been serving residential and commercial clients throughout the Minneapolis/St. Paul metro area since 1992. We are a locally owned business and our goal is to exceed your expectations. That means we arrive on time, provide well trained professionals, do the job well and know it’s not finished until you’re satisfied. No job is too big or small — one call does it all!
Business highlights
Services we offer
Electrical • General Handyman • Heating & A/C Repair • Interior & Exterior Painting • Appliance Installation & Repair • Carpentry Woodworking & Unfinished • Doors • Storm Doors • Windows • Screens • Telephone Residential & Commercial Installation & Repairs • Phone Systems • Flooring • Tiling • Bathroom & Kitchen Remodels • Roofing • Carpet Installation • Ceramic Tile • Hardwood Flooring • Flooring • Lighting • Christmas Lights Installation/Removal • Sn
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
8% | ||
4% | ||
3% | ||
4% |
In August, 2011, I contacted Cady Handyman Services and Tom N came to look and the house and prepare a quote. He indicated they were busy but would be able to complete the job before the weather got too cold. Although not the lowest bid, I accepted as I was impressed with the assurances that they would do a quality job on the prepping and repairing of wood prior to painting. The painters came in late November and finished the job in two days. I called to report that the front door/entry had not been painted, and was told the weather was too cold but they would come back in Spring to finish. I agreed to that (on hindsight that was not a good idea).
In May, 2013, about 1 1/2 years after the house was painted, I noticed significant peeling and blistering of paint all over my house. I contacted Jim Carpenter, who said he would be happy to come by and inspect the damage. After multiple calls/emails, he finally responded and scheduled to meet me at my home July 24. He was a no show. After multiple more emails, he agreed to stop by again, which he did in August. After walking around the house, he informed me that he had actually stopped by when I wasn't home (odd because I work at home) "with others" to inspect the damage, and their conclusion was that the issue was not related to the quality or condition of paint they used or any neglect on their prepping, but instead to the way the home was originally painted when built back in 1995. He said the only way my house could be painted without the paint peeling/blistering after a short time would be to replace all of the wood siding and start from scratch. He said there was no way they could have known that when accepting and completing the job.
I reminded Jim that they had neglected paint the front door/entry. He said he would make good on that and have a painter come by in September. After multiple emails requesting a date, he indicated "no later than end of September". In October, he apologized and said someone would come by week of October 14. No show. After that he simply stopped responding to my emails and voice messages.
Very, very dissatisfied customer. I consider hiring Cady Handyman Services to be a very costly mistake.
I was so frustrated. Are house is currently on the market and it's hard to have showings when handymen are here and things are falling apart. I now have to find another handyman to do the same work. Waste of time and money with Cady.
"We appreciate your business and look forward to working with you again. Thanks!"
"[member name removed]; Thanks again for your continued patronage. You have been a great customer and we appreciate your work. We are very pleased to have you for a customer."
"We appreciate the time and effort our customer put in on this project. We appreciate the comments here and will do our best to implement a scheduling program that will assist in avoiding delays in the future. We are currently testing (2) scheduling programs and we are committed to selecting the one that fits our operation best. Thanks again for your business."
Mike Thompson
"Thanks for your positive comments here and your continued patronage. We appreciate when our customers recognize that Cady Handyman Services is focused on repeat business. We work hard to respond quickly and complete your home repairs, maintenance and construction in a timely fashion."
Our experiences with Cady's Handyman Services have been excellent. They are professional, very neat and overall just plain great. There was nothing to be disappointed with so I give them a strong A+.
"Thanks for this outstanding review for Cady Handyman Services. We appreciate when our customers have time to pass on their experiences with us. Our goal is to provide great service and results on your home repair projects. We are pleased that our home repair projects have met and possibly exceeded your expectations. Thanks again for working with Cady Handyman Services. Thanks."
After all systems were go for the job, the work was scheduled within a couple of days. Tom came out with a young helper, Danny, and I felt comfortable around both of them. The materials they used were high quality, and they were willing to spend the time necessary to do the job right. They completed the work for the price they quoted, even though it took longer than expected because of some problems with the way my original door had been installed. They were more than willing to help with a couple of little odds and ends I needed. Afterwards, they cleaned up thoroughly and put everything together much better than it was before.
I have already recommended Cady to my friends, several of whom are single ladies who need help with a variety of jobs around the house. I plan to have them build some shelving in my garage and in a closet.
I see them as trustworthy, reliable, and conscientious. They take pride in their work and are fun to be around.
"Thank you very much for the referrals to your friends and all of the positive comments you share herein with the Angie's List members. We are committed to providing the most professional services in the Handyman business. Our home repairs and home maintenance projects will always be done quickly and professionally. We are happy to hear that you appreciated our services. We appreciate excellent customers like yourself. Thanks again for this opportunity to earn your current and future business. As you know, we are always working diligently on the current home repair project to earn your future business. Thanks!"
The first call we made to Jim in the Cady Office was impressive and the work they did was exceptional.
"Thanks for this excellent review. We very much appreciate this review and the business you have done with us to date and the future projects we are about to commence. We are very pleased when we get the opportunity to work with people like you and you husband. The way you have been so clear in communicating the scope of work and the manner in which you have planned your project has been so helpful. We appreciate when you have ideas and selections prior to our project development meetings. We look forward to completing this next master bathroom remodel project for you. Thanks!"
I called Jim in a panic. I explained that the crew from a tree service just left our house, having cut through our chain link fence in two places to remove three small weed trees from our yard. The problem was, that fence separates our yard from our neighbors' yard -- and their two dogs, who would be running around the yard in about six hours.
I desperately wanted that fence fixed before they got home. I told Jim my story, and he promptly called one of his project managers, who left a job on the other side of town to come over and fix our fence. I couldn't have asked for better work or a nicer guy to do the repairs.
"Thanks for calling Cady Handyman Services to complete your work. We try to be available for this type of emergency call. We are pleased that this fence repair worked out so well. Please, keep us in mind when we can assist you again with future work. Our goal is to develop customer relationships that are long lasting and a good value to you. Thanks! Please call Cady Handyman Services again when we can help."
By far the worse handyman in 30 years of having rental property.
"This customer called us with an emergency repair to be completed at one of his rental properties. We had a delightful conversation on the telephone. He was very pleasant, well spoken and made it clear that he was looking for a relationship with a new Handyman Company due to the fact that he could no longer work with the previous company he had done business with. This customer told us to work directly with the tenant and make the needed repairs in his building after we carefully discussed the details and the entire scope of work. We completed the work after handling all of the coordination, access and repairs with his tenant. The work was completed within the budget we discussed. We provided a new dishwasher that we picked out for him at his direction, we picked up the dishwasher and we delivered and quickly hooked up the dishwasher. We also completed other work at his direction for the tenant. All work that had been neglected for quite a long time in this residence. The tenant was incredibly relieved that the landlord had finally directed someone to complete this work as the dishwasher was a problem for a long time. Our coordination with the tenant was very smooth. Until the project was completed, our discussions with the Landlord were going just fine. There are times when this business is difficult and we may fall short with a detail on a project. This project was flawless. Our work was impeccable and our service was immediate. The customer requested a copy of the receipt, we have sent that to him (3) times along with the details of what we did being discussed on the phone. I would personally like to discuss this project with each and every person that has questions. I can be reached at 612-789-9392."
Cady Handyman scheduled one of his service tech to come out the follow morning.
The tech arrived promptly at the scheduled time with a friendly ready to fix our problem attitude.
We have raised nails and screws on our deck that always seem to reappear during winter months.
These raised nails and screws made snow removal just horrible.The Cady tech recommened that we remove many of the bad loose fastners and replaced with a new non-corosive styles of screws.
After a complete walk through of our project we were extremely satified.
With our project completed we are now looking forward to the winter to come.
With our total satisfaction with Cady Handyman Services we have again committed to them for our up coming basement project
The Fosland's
Bloomington, Mn.
Again a very pleasent experience. I have used Cady Handyman for more than 10 years. I have found both the old and the new owners to be responsive and anxious to assist with any help that I need. Thanks again Tom!
"This $60.00 project was a difficult project for our technician to schedule. We apologize for that and try our best to treat each and every project as a top priority. We clearly did not get that done on this project. Our employee had a difficult time making his schedule meet the customers schedule while completing this $60.00 project. We have just completed our busiest summer ever. We did it with a very dedicated group of technicians and most importantly we had an excellent customer base that communicated well with us. The same technician that gets personally named online by this A List customer completed several projects without any problem. We feel it is not necessary to name individuals in these reports if this is a professional site focused on building business and business relationships for this type of project. Tom NIghtingale is and has been an extremely valuable technician for Cady Handyman Services and continues to work hard every day to complete many excellent projects with excellent customers. We appreciate the time and coordination that our customers contribute to every successful project and we try to avoid these types of projects. Please, be assured this is a very rare occurance. Cady Handyman Services is committed to customer service."
I received an email update from the owner the second day to update me on progress and made it home early on the second and third days to check in. All went smoothly from my perspective. There was a bit of trade off on prep work for the front entrance area (going to remove next year so skimp on prep) and trim repair which worked out well and kept the project at cost. I spoke with the painter on site who'd managed the team at some length about the work and future options on the last day when work was wrapped up.
Note on price: I didn't have a chance to get additional bids before I wanted to go ahead so I don't have a basis for comparison, but the price seemed fair for the work and friends with similar experience concurred.
We'd recommend these guys along with Cady Handyman Services to family and friends.
Licensing
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