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"Called and made an appointment. The plumber, Lee, showed up as scheduled. We discovered that the shut-off valve for the water to our condo unit was in another owner's unit. That owner was not home, so we had to reschedule the appointment.
I rescheduled the appointment and was told the plumber would arrive at 8:00 a.m., the first appointment for the day. On the day, the plumber did not show up at 8:00. I ended up calling to see why the plumber had not arrived. I was told that another plumber was out that day, which had thrown the schedule off. (I realize these things happen. I do wish they had called to tell me there would be a delay as the water had been shut off for three units and was keeping another unit owner--in whose unit the main shut off valve was--from going to work.)
When Lee arrived, he apologized for the delay. He replaced the shut-off valve and installed the new fill valve, which stopped the toilet from running. He also lowered the fill water level to save water. Lee cleaned up any mess made by the work and was clear at explaining what had been done and about how to use the shut-off valve in a way that could help it last longer (e.g. not turning it too far or too tightly when turning it off.) Lee explained that I was being charged for the 15 minutes from the first call (when we could not shut off the main water line to our unit) plus labor and parts for this work. (There was an apprentice with Lee both times who was very friendly and professional.)
A few hours after Lee left, the toilet began running again. I could not get it to stop, so I called and got an appointment for a time when I could be home a few days later. For this third visit, Jeff was the plumber. He replaced an O-seal on the flush valve with an extra I had on hand. He also removed some debris from the toilet tank that he thought might be interfering with the seal. He also adjusted the water fill level, which added more pressure to the flush valve, which stopped the toilet from running. He did not charge us for this call, since he was adjusting work done earlier.
Though it was a bit convoluted, we still appreciate the work done. We appreciated the idea of using less water with each flush, and appreciated the "learning" that the water needs to be a certain level to keep the flush valve from running.
Lynn, the receptionist with whom I dealt through all of this was friendly and helpful.
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"The doors one was great the second he had to come back to fix. As there was a gap in between the door and where it met the frame and he originally didn't add the door jam. The hot tub work was great but it cost $300 more than originally quoted. To be fair it was bc he installed a gfi outlet he didn't originally quote. Plus he was supposed to show up at 11a and didn't and then said he was on his way and would be there at 245p and I said I had an errand so in an hour would work so he went home and charged me $30 for trip cancellation."

"Jocelyn helped us to look through multiple partial slabs on-site to find what we wanted for counters in our basement finish. The entire selection process was easy and efficient, and pricing was very reasonable. Scheduling and install also went well; we knew what to expect and the schedules and installers called and showed up on time. We were very happy with the entire process with Paramount."

"After getting a bid from Cady this summer, I hired them to do some work on my house (clean gutters, install gutter covers I'd purchased and fix a piece of siding). They agreed to do the work on September 10 at 1:00 p.m. They didn't show, and they didn't return my calls over the next couple of days. I felt they wasted my time. I gave them an F rating here and moved on to look for other handyman companies. Except that finding another company turned out to be easier said than done (the ones I contacted didn't serve my area or didn't want to do work on a 2-story house or were booked for months). A week later, my contact at Cady called to apologize. He said he'd gone out of town and the people back at the office dropped the ball. He offered to do the work for a reduced fee. I hadn't hired another company and was starting to wonder if I'd find one before winter, so I agreed to hire them. Two workers showed up as promised on September 21. They did a great job and were knowledgeable and personable. My husband and I were very happy with the work, and we would hire them again.


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"We have been very impressed with the provider.  He is an excellent communicator and has kept us updated on when the work would be done.  Once scheduled, the work in our laundry room was completed very quickly.  We were not 100% sure on what exactly would look best for our room and the provider was very patient and diligent when helping us determine dimensions for the counter top and the walls.  The provider did a great job matching the paint to the rest of the laundry room and ensuring that the overall "look" was consistent with the cabinetry we had installed ourselves.

It took 90 minutes to do the electrical work and about 4 hours to complete the counter top.  The provider worked very cleanly and was respectful to our home.

We have been very pleased with this provider and would happily recommend them to anyone looking for a contractor."

"Called in a panic. Gladly paid to be put to the top of the service list. Sump pump broke and we were struggling to keep the water at bay to keep our basement from flooding. Mark arrived promptly installed a new pump and we are better than new.
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"Called another company originally they asked how old the furnace is and I said about 5 yrs. old (it is 6 yrs old). They informed me that I should get a hold of the company that put it in because it should still be under warranty, which after I looked it was. So I called Service Today to set up an appt. to have them look at it. Andrew came out and with various questions asked I said that the thermostat we have is wifi and that is how we run it. Comcast upgraded the wifi in the neighborhood the day before and it was today I woke up and noticed that the thermostat wifi was not connected to the wifi anymore. He looked into it and noticed that when I put it on heat via by phone app or manually by the wall thermostat, it was turning on the A/C instead and visa versa. He came at a price to me of about $350 to run a diagnostic to find the issue. He did and then he comes back and tells me that the thermostat itself is burn out (I bought the thermostat from them when I had the new furnace installed 6 yrs. ago). Andrew goes to his van and of course comes with only 2 thermostats that he has on hand. One is not wifi and it was $350 or so and the other was $800 which was wifi programmable. He did say we could just go and get one from Best Buy or something but we would have to install it. We decided on the lower cost of the 2. As he was installing it I looked up the retail cost for the same exact one he was putting in (Honeywell T4Pro) and it was $75 at Best Buy. I mean really.........that much of a mark up in cost!!! It is like this company does not understand that we are in a pandemic and that money for so many people is really really tight!! To gouge customers like that. As I sat in my office crying about the cost I let myself get washed into, after a while I asked Andrew why such a big cost increase on the thermostat. He said he has nothing to do with the pricing of items, which I understood. Andrew was a nice guy and just doing his job. I put this gouging at the feet of the company because right now, people have to decide to either pay a heating/electric/etc. bill or pay a company a massive cost to have a thermostat put in. Andrew did take down some wires that were for a humidifier that was on the old furnace prior to installing the new one and also cleaned some dust and lint from the furnace. Will I call these guys again, only if I know that there is something wrong with the furnace that is under warranty still, other then that, I cannot afford them. They were better when they were Airtech. The C rating I gave it has more to do with how nice Andrew was then the company. For the company itself, I give it an F"

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"Let me say, there are fencing companies, and then, there is Garden Structures & More.  You really cannot even begin to compare the two.  Hal is a top-notch craftsman from start to finish.  This was not a typical fencing job, where sections are brought in, posts are set into the ground and the sections attached to the posts.  This was an entirely different experience.  The fence was built on site, board by board.  The vertical boards in the lattice actually go all the way down to the bottom of the fence. Of course, doing it that way requires a bit of a mathematical genius, when you are dealing with different width boards in between the lattice boards-- especially when you get into the corners where sections need to be a different width from the standard size. I also realized how much care was taken in dealing with the slight level differences in my yard. Hal was careful to make adjustments when possible, so that the top line of the fence remained level, even though the ground did not.  It is sturdier than any fence I've ever seen, and the attention to detail is wonderful.  Every side of each board is routered to give it a softer edge.  The posts don't need a cap.  The tops are routered the same as the rest of the fence, and they look simple and clean, a lovely complement to the clean lines of the fence as a whole.  The double gate with arbor is really beautiful.  I'm not a fan of black hardware, and Hal supplied some beautiful stainless that looks so much nicer.  Hal started right on schedule, and ended exactly when he said he would.  And, he is very thoughtful.  Not only did he build me a beautiful fence, but he put up a bird feeder that I hadn't gotten around to doing myself, and even brought my garbage cans into the garage on garbage day!  In the days since the fence was completed, I have received many compliments on the fence and arbors from people walking by.  And, they have also commented on what a nice crew installed my fence-- that it seemed like a great group of guys.  I would use Garden Structures and More again, in a heartbeat.  It was a great experience!
  
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"We first hired Paul in 2011 to handle the 'restoration' of a cedar sided greenhouse attached to our home (both exterior and interior). It proved to be a complex and challenging project.  Thanks to Paul, there were no 'surprises'.  His pricing was beyond fair.  You don't need to be concerned about any overselling or lack or concern for quality.  We were so impressed with the outcome on our greenhouse project that we didn't consider approaching other contractors to bid on projects we wanted  completed this summer.  
Paul is unusually effective in his ability to assess a project, anticipate what will be required, articulate the  project scope in a clear and concise proposal and keep the customer informed and aware every step of the way (i.e. no surprises).  Each of our three projects presented unique and often challenging aspects---project # 1 required judgement calls on evaluating the scope of the project  (e.g. how much siding/soffit material required replacement); managing angles and elevations that were problematic at best, and somehow meetIng a deadline so the painting company could proceed on schedule (remember June and all that rain--).  Project #2 required regrading the ground beneath the deck and installing ledger flashing to resolve a water leakage problem. Project #3 , well, it's our garden!  Details are everything, and Paul managed to deliver beyond our expectations.
Obviously, we have great confidence in Paul Landmann and have no hesitation in giving him our highest recommendation.


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