
Serving Nerstrand, MN and surrounding areas
In business since 1992
Free estimates
Credit card accepted
"We stopped at the Hoffman Weber exhibit at the State Fair last year. We liked how nice and no-pressure everyone was. The beginning of September we met with Ryan Youngren from Hoffman Weber to take a look at our roof and gutters. He was knowledgeable about the products and what made sense for our house as well as their company philosophy. We decided to replace the roof, soffit and fascia, and gutters. He told us when the job was finished we would be happy with the results - customer satisfaction was very important to them. Shortly after our meeting we were contacted by Brian Thole, our project manager. He gave us a timeline for when the materials would start to arrive and when to expect the workers. He was friendly and reassured us that his goal was to for us to be happy customers when the work was completed. The roofing materials showed up promptly on October 1st as promised and the roofers the next day. Our brand new roof was done in one day! Brian came out to check on the workers and then to inspect the finished job. He asked if we had questions, which he answered, and if we were satisfied with the roof, which we were. Then things got a little dicey. The soffit and fascia arrived on October 3rd, as scheduled, and the two workers a few days later. We started to notice things that seemed off. The guys were working different ends of the house which ended up not matching. Also, these guys were subcontractors from down south and didn’t do things “Minnesota winter” style. Brian said he’d take care of it. The weather turned making it hard to work so now the timeline was stretching out further. Weather can’t be controlled but we were behind because of work having to be redone. HOWEVER, Hoffman Weber was true to their word. Brian worked with the guys until the job was done right, even chipping in to do some of the work and doing the finishing touches himself showing us he was committed to getting the job done right. He was at our house almost as much as we were, making sure we were satisfied! Even though he was managing other jobs, he was always patient, understanding, and generous with his time.. Once the soffit and fascia was done, the gutters and the gutter guys showed up, again on time. They attached our beautiful new gutters in a day. One more tweak to a downspout the next day and our gutters were done. Ryan came back on November 2nd, inspected the work, listened to our experiences - the good, bad and ugly - and made sure before he left that we felt good about the work. He gave us a nicely bound book with all our warranties. We were happy with the work and all the staff involved. They were great to deal with. All of the work, including the wintery weather and the extra time spent on the soffit and fascia, took one month to complete. We chose to write this review in the spring in order to see how our project wintered. Our roof looks great despite a terrible ice dam season, and hearing those new gutters flowing once the snow and ice started to melt was like music to our ears. We now get to go into summer with our house looking like new. Thank you, Hoffman Weber, for a great experience. Thank you, Ryan, for your expertise in pointing us in the right direction and especially, Brian, for being a wonderful problem solver and keeping things on track. We really appreciate the job you did and we will continue to recommend you to others"





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