BQ Transport, LLC

The packing material they used was high-quality and eco-friendly, which gave me peace of mind knowing that my move had a minimal impact on the environment. Every box was meticulously labeled, and the clear, concise handwriting made it effortless to identify each item's contents.

Do not use them by any means, pay the extra amount with another comoany if you want your items to arrive in one piece and without missing boxes. Initial communication was great, then they drop off especially during delivery. The workers were great, quick and seemed to do the job well. However the finally delivery was a **** show, dresser badly damaged, kids bed absolutely messed up and scratched. Kids clothing missing, that box alone was over 800$ in value with accessories, all kite pajamas and others. Value for the furniture damaged over 3 grand to replace. This is without my sister complaining about her portion, which I saw was scratched up as well. Emailing them was useless, until you threaten to sue which I will if they don't find the box or if I don't get the right compensation equivalent to the damage done. DO NOT EVEN BOTHER FOR YOUR OWN PIECE OF MIND!

Tony and the guys were fantastic. They were punctual, very friendly, and they worked fast but carefully. Use them! They did a great job.

Professional, good value, courteous, punctual, easy to use the system, and the goods arrived safely. Perfect. Absolutely top service will use again and would recommend it to all.

Anthony and his team helped with my long distance move today. They were organized and very careful with all my stuff. They even helped me dispose of large items when I wasn't expecting them to. Moved from a 640 sq ft to a 750 sq ft one bedroom in under the expected time. I'm recommending them to others and myself for if/when I need to move again.

BQ Transport moved us from CA to NY. From start to finish; the movers were professional and friendly. They were particularly helpful because our move was at short notice, but they managed to fit us in. On moving day, the team turned up on time, worked hard, and were very polite, considerate, and friendly. Everything was moved with care and positioned where we wanted. I would highly recommend.

My family and I had to spend a lot of money and search for a reputable company before we could move a long way. We learned about BQ Transport after reading positive reviews about them on the internet. We put them to the test, and it worked out well. We were able to get good service at a very low cost. There is no harm done!

Excellent Job. Conscientious and hardworking! Fast and efficient!! You all were great!! Thanks.

Once again, BQ Transport took the pressure out of moving and did it with a smile. There's a reason I'm a repeat customer. These men are authentic pros, offer a correct estimate, work hard, are friendly, and are excellent. I will recommend them to anyone.

Our possessions arrived, and most arrived unbroken (several pieces did arrive broken; no attention is given to fragile being written on a box, so fragile boxes will be stacked at bottoms of stacks), but after coming to terms and selection of them as the mover there were issues on every step of the move. Original pick-up day was pushed back a day by BQ. Then on the that day the second truck did not come to finish the move as promised. The 2nd truck came the next day, about mid-afternoon, not in the morning. Thus, our original plan for moving out was delayed 2-days by BQ Transport. We were told the same pick-up team would be going with the trucks the long distance to Florida. So, we figured we would tip them, said to be optional, after completion of the move, after the job was done and fairly evaluated by my wife and me. However, the pick-up team's leader was tip-hawking the entire pick-up day. I told him to stop, but he kept harassing. I did not have the cash to tip the 1st day and told him that. I was to be picking up the cash the next day for the COD delivery and tipping at the end, before my leaving for FL. Well, after filling the 1st truck, and telling me the 2nd truck was not coming, he proceeded to get nasty with me about not being tipped that day. I explained everything for the umpteenth time, but the nastiness continued as he left. The 1st language of the team was not English. It was Georgian (Eastern Europe). Thus, there was constant misunderstanding of speech by the team leader of what was being said by me. Worse, they would talk amongst themselves in their native Georgian tongue while helping us. That caused tension and ought not be allowed. When the 2nd truck did come mid-afternoon the next day, it came with the same team leader. He started with nastiness directed at me. He told me they had to hurry, for they had another pick-up job to do after mine! Incredible, really, in that it was BQ that had delayed our move-out 2-days. Then after telling me that they had to hurry, they, as directed by their leader, would not help me finish loading my U-Haul at 1st, as promised. Because they were so late in arriving on the 2nd day, I had done a lot of their work for them already by the time they got there, bringing most of the possessions out from the building into the area to be loaded. My rented U-Haul the 2nd day had to be loaded 1st, for it was the remainder that would be going into their 2nd truck. The team leader actually said to me, you got this, I'll watch. He also said the same about my finishing up in wrapping with bubble wrap and cardboard items that needed wrapping. Rather than helping me at 1st, for which they were paid, he chose to watch, and harass. He went off about the tipping again. I went at him several times in front of his buddies, challenging him right back. Asking him to have his team do the move-out work they were already paid to do ($16,000 at the end inclusive of the tipping I did do). That if they were really in a hurry, that it made sense for him to have his team help me, as promised. We went back and forth in argument over 10-minutes, as I continued to move out on my efforts alone. Finally, he capitulated, and started having his team help. Still, in some of the final wrapping of possessions, he chose to use my materials rather than BQ's! It was outrageous, the behavior, but what can one do? You are trapped in a nightmare at this point. My wife was extremely upset. With great diplomacy and battling skills, I managed to get them going. Watching me running and bounding and carrying with seemingly limitless energy must have been inspiring too, I guess. I could go on for days. Briefly, the delivery end was also a nightmare. The 2nd truck arrived 3-4 days after originally promised, coming on a Monday, into the next work week, affecting my 1st day of work at a new job, and the 1st day had already been pushed back a week because of BQ's original delays, costing me a week of pay! Additionally, the auto transport company called me to tell me they were not going to deliver my car because the broker BQ Transport had not paid them, even though I had paid BQ Transport in entirety for the car's delivery a week before (another $1100 +). It turned out to be just a misunderstanding, the carrier not knowing they were not going to be paid until I endorsed that the car had been delivered, but that communication ought to have been handled the week before, not on the day of, preventing a call to me at the moment of my vehicle's delivery that it was not going to be delivered for lack of payment by BQ! Anthony the sales guy is easy to relate with. Know though that the wants of BQ Transport will come 1st though after you go under contract with them and him. Pick-up and delivery days and times will be altered by them to fit their changing scheduling needs of trucks, teams, and delivery locations with other than exclusive trucks. Some of the workers were good people. Some worked hard. Others were lazy. I expected issues. I had more than expected, including having to challenge them to do the work that we paid $16,000 (over $17,000 when you include the delivery of one of my cars) to have them do. Would I use them again? That is an easy no. I would give them a 3 out of 5 though for the work they did. The protective wrapping skills are high, and some of the workers worked hard and were good people.

It went very. Tony is a very nice person and easy to work with. The moving crew were very good and nice as well. Thank you Tony. Toni

This is a terrible moving company that will take advantage of you at every turn. After spending considerable time vetting the recommended list of movers on this website, we chose BQ Transport even though they were NOT the lowest priced but because we were promised a binding estimate and top quality moving services. Not only did they completely fail on providing the basic moving services in the contract let alone anything remotely approaching “top quality” (more on that in a moment), they charged me several thousand dollars above the binding estimate, citing additional packing materials needed although to date they have not been able to provide a single shred of documentation to back up these supposed excess materials requirements. Despite repeated attempts to get in contact with Anthony Cross or anyone from BQ Transport, once they have your money you are left only with recourse through Angie’s List and/or attorneys, both of which I am currently pursuing. As it relates to the services provided themselves, here is a summary of some but not all of the problems: -Movers took from 10AM to 2AM to complete the move out process. Crew was completely ill equipped to handle the job, including me having to provide furniture assembly instructions and having to go to Home Depot for tools. -Movers were often idling around, smoking or talking on cell phone. The foreman worked very hard. The others were slow or incompetent. It took one of the movers the entirely of the day to pack the kitchen (16 cabinets and 16 drawers). -On the move in day a couple months later, I was promised a crew of 5 men given the multiple heavy items BQ Transport had moved for us into storage, i.e. they were completely aware of the manpower/strength requirements. Unfortunately for us, they only sent 3 men for the job, and as a result were not able to move our dining room table into place and left it in our garage. They also couldn’t move a couch into position either as one of the already short staffed crew left early with one of the trucks so they were down to 2 men. To repeat, the very same movers and same foreman who moved all the furniture out of one house claimed on the other side of the move that those same pieces of furniture were just too heavy for them to move and they just left it in our garage which is not where it was intended to be placed and I will have to hire additional movers to move those pieces. -They broke multiple items. I found one of the moving crew behind the house trying to glue an antique back together without telling me. (Photos exist) They also put a hole in the wall by slamming a door open after removing a door stop. I brought all of this to the attention of Anthony Cross at the end of the day and he hung up on me as they had the money in hand already. -Upon opening the poorly packed boxes they had handled, there were also broken items in there (dishes, plates, etc) as they were stacked on top of each other without cushioning (despite their claims of needing all these packing materials). No compensation has been provided for any broken items. They also just emptied knives and knife blocks loose into a box. -To this day, Anthony Cross has not been able to back up any of his claims of excessive volume or packing materials. In fact, the packing list that they provided did not match the list of boxes that came off the truck - I have a copy of everything that came off the truck and it does not nearly match the number of boxes they claim to have used. In summary, this company not only failed to deliver the services they agreed to in the contract, but charged us extra without any evidence or backup for it and we had no choice but to pay it on the spot to get our belongings. After that happened, Anthony Cross and BQ Transport disappeared and refuse to address any of these complaints. Do not use this company - complete bait and switch and they will take advantage of you.

These guys worked their butts off! Logistically, all was as promised. Pick-up was as scheduled and delivery was within the window promised. Couldn't have done it without them!

BQ Transport did a flawless job from the initial conversation to the final move. They packed everything carefully, stored it for 1 month while I found a permanent apartment, and finally delivered my belongings in perfect condition, and assembled all as needed in a very organized way. Anthony and his crew at BQ Transport are true professionals and made my move to St Louis so much easier!

This company does nothing but lie and treat you horribly!!! The owner pretends the the men working are his actual employees, which is a complete lie! They were 23 hours late and there were three Russian men that only one could speak broken English and kept yelling at my sister and I. So unprofessional I have seriously never experienced anything so awful! They lied to me, to my sister, the owner is terrible! Said I could pay by credit card and then after they loaded everything they demanded either cash or check. They stole items such as my tv sound bar and I have no idea what else. I cannot get anyone to reply to my emails about my missing items. I have emailed countless times! They removed the legs from my custom made chair and I never received them. The one and only response I ever received from my claim was them telling me that I need to know what box number the chair legs were in to investigate. THEY REMOVED THEM, NOT ME!!! I am throughly disappointed and disgusted with this company. They would rob their own mother to benefit them!!!!!!! DO NOT USE THIS CONPANY EVER!!!!!!!!

I recommend strongly against using BQ Transport for your move. My experience with them was a disaster from start to finish. I moved 6 months ago, and I'm still cleaning up the mess created by this mediocre business. -BQ gave me the cheapest quote of any company (~$2K), but ultimately charged me more than double their estimate (~$4K). They'll likely respond to this and say that my quote didn't account for the number of boxes I had, but the number of boxes they quoted were based on their own estimate of what fits in a one-bedroom apartment -BQ dented my desk and scratched the floor of my new house. When I submitted a claim for the floor (pictures included), they denied that it was their fault and blamed it on me. I now have to pay to fix the floor that their team ruined -The movers told me they would arrive at my new house a full week before they actually showed up. When they did show up, they gave me about 5 minutes notice during a work day. Terribly organized communication. -Almost every single time I emailed them, I had to follow up 2 or 3 times before I got a response. There was zero proactive communication from them. -They credited me the small amount of $100 for desk damage, but didn't tell me they did so. After I asked a few times, they mentioned that they sent the check to my OLD address. I don't understand how the company that moved you could mess up your address

Would not recommend. Unreliable. Was promised a delivery window, but our belongings arrived a week late. “Manager” Anthony was full of excuses and unprofessional when talking with customers after contract signed. He has much to learn from his drivers when it comes to customer service.

Workers were efficient and respectful. I could tell they have done the work on other occasions. Very helpful

The team was excellent. They were organized, efficient and friendly. Would work with them again should I need to move.

It was great. They were helpful, courteous, and quick. I would recommend them to all.

They did an enormous job. They were on time and everything was perfect. All of my furniture was delivered in the correct sites.

Everything went well. They were pleasant and very hard workers. They were quick and kind.

They were good and I have no issue with them and I have no complaint .

They were very polite, very patient and they charged me what they said they'll gonna charge. No thing was damaged and I have no complaints.