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Recent Leaf Removal Reviews in Hugo

• GBHMF Lawn/Cleaning Service LLC

  5.0

  Thanks to Greg and his crew for a wonderful leaf removal job. Called on Friday and came out Monday, couldn't ask for quicker service. Greg was clear on available services to handle job and pricing. Very easy and friendly to work with. Would definitely use again and look forward to working with him in the spring on landscaping and garden clean-up project. Thanks Greg (and crew) for your service, appreciate it, and take careshow more

  Anthony C.
• Plowz

  1.0

  Forgive the long post, but this is a pretty sordid and heinous story. Also I am writing this after repeatedly trying to resolve the issue through their phone and text helpline. After initially appearing to want to resolve the issue, since yesterday at noon they have stopped responding. I had worked with Plowz & Mowz before for snow removal. And they did an overall good job. This fall, I decided to try them for leaf removal. For important context, my front, side and back lawns are professionally landscaped with a focus on native plants. While the leaf removal was scheduled for Sunday, the crew did not show up until Monday morning. There was little to no communication about the delay. Frankly I wasn't too worried about that, knowing they are subcontracting and it's a busy season for leaf removal. The crew arrived Monday a little after 9am. I was on a conference call at the time. When my call was done, I went out to ask the crew if they wouldn't mind taking some raspberry brambles I had left by the fence that I had trimmed back that weekend. To my horror I discovered the crew had taken a weed wacker to more than 35 of my native grasses along with about 10 still flowering late blooming yarrow and some annual Verbana that had not yet gone to seed. I told the crew to stop and asked why they were doing what they were doing. They said I had ordered this service. I said I ordered "Yard Cleanup" which is described as removing leaves and smaller sticks and twigs. While I was understandably upset, I said "what's done is done, don't cut anything else." After some not great back and forth (including the crew saying, "we've been here for almost 30 minutes why didn't you come stop us before"), they cleaned up the mess they made and removed the leaves. As soon as the crew left, I called the Plowz & Mowz help line. The person on the phone was very sympathetic and said "they should not have been cutting anything." I sent them follow up pictures of the damage and they promised to get back to me shortly. A couple of hours later, they called me back and offered $50 off my next service. FYI, this service cost me $467. I was stunned and said that's totally unacceptable. They asked for more pictures which I sent and they said management would get back to me by noon the next day. I also sent a text saying at a minimum I expect a full refund. Someone who I expect is in management named "Billy" texted me a little before noon the next day saying they needed more time to investigate but would get back to me shortly. I have heard nothing more from them. I texted them earlier this afternoon letting them know if I didn't hear back, I would be escalating to Better Business Bureau and social media. So here I am. Accidents and miscommunication happen. And while I was pretty heartbroken about this, I do understand this is a temporary seasonal tragedy in that the grasses will come back next year. In the meantime, it has destroyed the fall/winter interest and destroyed habitat for winter critters (pollinators in particular). But I will never do business with Plowz and Mowz again and hope this serves as a warning to other folks, because clearly this is not a company that cares about their customers or the quality of the service they provideshow more

  Mary-Scott H.
• C & J's Lawn Care LLC

  5.0

  Work done in timely manner with no damage to the lawn from their equipment. The guys did an excellent job on mowing and the cleanup in spring and fall.

  Judith P.
• Clean & Clear Services

  5.0

  They gave me a call telling me they were on their way. Two young men came when scheduled, were friendly, polite, respectful and got right to work, cleaning up nicely. I was happy to see that they bagged the debris and took it off site rather than just blowing it out of the gutters, as all others have done! Because of that I would hire them again even though their price was higher than others I have used. I was very grateful and am happy to recommend them. The skylight they washed was high on the roof and other companies refused to do it even after telling me they would. These two cheerful fellows worked carefully and diligently to get the entire job doneshow more

  Susan D.
• Clean & Clear Services

  5.0

  I did one bagging myself, but then had a huge dumping of leaves and was concerned because my compost site closed after 11/12/17, so I contacted Clean and Clear and was told they could gather and bag, but had no way to dispose of the leaves. I had no problem taking them to the compost, so I hired them. The 2 men who came were personable, professional and VERY THOROUGH. I was very, very impressed. I can actually say that they were better than any company who has done the job before. Thanks guys!show more

  JOY M.
• Clean & Clear Services

  5.0

  Went very well. Needed this taken care of on short notice and was able to get a prompt callback from the office. Service was provided within the time frame I needed and I was very pleased with the work.

  Deborah M.
• C & J's Lawn Care LLC

  5.0

  We have been very happy with all the work we have had done. Jeremy is very dependable and always does a good job. We have had him do our snow removal and fall yard clean up for several years and this summer he worked us into his lawn mowing schedule when my husband had an accident and was unable to do it. It was wonderful not to have to worry about the lawn! I would definitely recommend C & Jshow more

  Beverly B.
• C & J's Lawn Care LLC

  5.0

  Very pleased with all services they provide. Responsible, punctual, reasonable, and friendly service.

  Alan B.
• C & J's Lawn Care LLC

  5.0

  Prompt and thorough. If I did have questions, Jeremy responded quickly. I also hired them at the end of the leaves and a crew came out and thoroughly cleared my entire yard and mulched them into a truck. I will be hiring them again for 2021.

  Rebecca W.
• North Star Tree Care Inc

  5.0

  Having worked as professional owning my own landscaping business, it is essential to have reliable, competent contractors. Northstar far exceeded any tree service I have dealt with in the metro area over the past 12 years.

  Mary S.