Get matched with top fireplace cleaning pros in Hoyt Lakes, MN

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Thank you to JM Inc. for the excellent work they did on replacing a fireplace with an outstanding stone mason one. They also put in a 3 season porch, patio, and cement garage apron. All were done professionally with constant communication on progress and asking for feedback. You can count on them to show up on time and keep on track. They also did a great job of cleanup and keeping the house clean while working on the project. A big thanks to project manager Kyle, mason Shawn, Trent and carpenter Thomas. We are very happy with the job professionally done."

"Excellent demo of old fireplace and installation of new one."

"DO NOT USE THIS COMPANY!!!. House is not level, three of five doors will not close because center of house is to high now, three rooms have wall cracks all over. Ran over my septic alarm box and destroyed it. Damaged two screens. Damaged gutters on both sides of house, soffit and fascia on one side with backhoe. Sent me final invoice and when I questioned about issues was told contract was filled and mechanical lean was put on the house the same day I got the invoice. I have contacted the Attorney General. I will contact an attorney, probably have to pay and then take Trinity to court for repair money. What a joke this guy is."

"Horrible The experience was awful with this people. I didn't know this company at all, my insurance company send me a list of 5 general contractors to take care of my house, so I pick J Benson because they were close to my house and I want it to keep the contractor local and close. So I went with them. They send an estimator like one day after the damage of the house, I signed the paperwork and two days later they send a different person because the first guy had previews commitments, so that was the first red flag. The second estimator took a lot more pics of the house and did he's first estimate, he submitted to the adjuster and it passed just fine. But then it took them almost one whole month before any one started to work in my house, not a single nail was removed or anything. Then I found out that numerous contractors were going in and out of my house with out me knowing it. Finally the work started and the job "foreman" got involved, this guy was even worst, he only called and picked up the phone when he need it something for me other ways good luck trying to get a hold of him. This guy should be FIRED and never allowed to work on the field again. One day I called him and he's answer was "what do you need, I am kind of busy right now" Awesome. Then I asked for an estimate to build a brand new bathroom in the basement. The estimator give me he's quote and we agreed on the price, so they started the project about one month after the paperwork was signed. About 80% of the work was done when I found out that the estimator "FORGOT" to add the toilet and the tub on the estimate!!!!!! How can any one do that????? So I had to came up with that $$$ And then there was the communication with office personnel. Since day one right after I signed the paperwork I offer to give them money, the estimator said "some one from the office will contact you" NO one ever did, weeks went by with out a single person contacting me about money. Finally some one did and every time we communicated there was a mistake with the numbers, every time there was an "I am sorry I forgot" Unreal this people. A couple of weeks before the project was done and I was super upset with every one involved at this point I requested a supervisor. He reached out to me and we meet at my house. He right away start asking me for money, I pretty much lost my cool there and I went off about all of the issues I was having with he's people. He's answer " I am sorry I wasn't aware of the issues" This shows how unprofessional this company is I can't believe how this people are in business not only in the twin cities but in southern Minnesota."

"My 94 yo mother has been a customer of Como Oil for decades. She even pre pays for every home fuel oil fill. On 6-27-23 Como greatly overfilled the tank which is in a finished basement Where we live. Grade 2 Fuel oil spilled outside of the home and onto the foundation, and then it flooded the basement. The fumes were so intense we became very sick. I spoke with the Hibbing MN manager, who could have cared less what my elderly Mom was going through with the fuel oil spill inside her home!!! He told me it wasn’t his problem since it was inside the house. Don’t EVER do business with this company. We had a credit of over $3000 dollars at Como and they said it would take 6-8 weeks to CUT a refund check. Come on? What a pathetic response. They caused the toxic spill, my 94 yo mother did not cause it. They took advantage of her. We want everyone to know how little they care about their long term customers, and how they placed us at a high health and safety risk. The gas hot water tank pilot light was only 3 feet away from the liquid spilled fuel oil. I did not want to give Como even a 1 Star rating, they deserve a ZERO."