Trinity Masonry & Concrete, Inc.

"The client contacted us in May requesting that we look at some problems they were having with their concrete. We were advised that Mr. is only home on weekends. We tried on numerous occasions to schedule a time to meet with the clients. Throughout the month of June we were advised that no one would be home as they were out of the area on business and family matters. We actually went back to this job site and performed some repair work around their stairway and went the extra mile and sealed the stairs. We were then contacted again in July requesting that we come 4th of July weekend. Unfortunately that did not conform to our employees’ holiday schedule. We had one other appointment tentatively scheduled but the weather did not cooperate. Our company feels that we performed expert workmanship at a very reasonable and somewhat low price. We do have issues with the client’s problems relative to the concrete. The following advice and guidelines are always given to clients: • For the First Two Days – Although your new concrete will become solid fairly quickly, it has little strength and hardness for the first two days. During that time, especially during the first 24 hours, keep all traffic off the concrete. Any damage to the surface of the concrete will be permanent. • For the Rest of the First Two Weeks – After two days, you can feel free to walk on your new concrete. It’s tough enough at that time to resist scars from walking. However, avoid twisting or skidding shoes on the concrete during that time, and keep bicycles, skateboards, and other toys off the surface. Do not drive on the concrete for the first 14 days. Leave the warning tape in place to let delivery vehicles and others know that they need to stay off your concrete. • After Two Weeks– after 14 days, it’s OK to drive on your new concrete with normal passenger vehicles, but we do not recommend large trucks, etc. Avoid driving near or across the edges of the driveway, though, since those areas are still weaker. Also, avoid skidding things on the driveway or dragging sharp objects on the driveway, since they can still scar the surface. • After 30 Days – When 30 days have passed, your new concrete will have developed almost all the hardness and strength it will have, and you can use it in any normal way. Trinity Masonry & Concrete finished pouring approximately 20 truckloads of concrete on a Wednesday at their job site. When we arrived at their residence that Friday (two days later) to inspect the site, we discovered that they had already been driving on the driveway and garage slab. We observed a large truck parked on the newly poured concrete. We do not believe that our company should be held accountable for damage done to the surface of the concrete when the client does not use common sense and does not comply with specific instructions."