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"I noticed water damage on the ceiling in master closet above which was the upstairs bathroom. When I called the phone was immediately answered and the rep arranged for a same day visit. 20 mins before arriving I got a text from Jon that they were on their way. They had masks and put on booties. Jon explained the basic charge for diagnostics (which would involve cutting out some portion of drywall on closet ceiling to inspect the pipes behind). The actual cost of repair would depend on what they found. I agreed to the diagnostic which was 256/-. Jon and his partner put up plastic sheets to protect other areas of the closet and I emptied the section they needed access to. They proceeded with the cut and upon inspection saw the (overflow?) drain assembly was leaking. He offered 2 options, a band-aid by replacing a gasket and reseal, which would be 171/- but no warranty on the repair, or replace with new tubular waste and overflow which would be 438/- with a 2 yr warranty. I would have to pay for repairing the cut drywall separately (for which they could refer me to their partner or I could choose anyone else). I opted to go for full replacement. They proceeded and completed the work in about 2 hours. All work was done from that hole cutout in the ceiling. They tested for leaks from running the bath upstairs. Jon taped some plastic across the hole when they were done. After removing the other protective sheeting, he took a swiffer wetjet and cleaned the path from wooden floor in the closet, master bath, master bedroom all the way to the front door. Overall I am very happy with the work and I would call them again for new plumbing issues. They applied an Angieslist coupon for 25/- off my service. wetjet"

"As a person in the plumbing trades both new construction and service work I have come to appreciate the skills of someone who does a craft full time and is encouraged to develop skills to make it “their” full time occupation and career. Drain cleaning is part of maintaining a plumbing system. It is a craft different than installing and repairing plumbing but it is just as important to do it correctly. The other values in McDonough’s services are several having the equipment and personnel trained and available is paramount to this no matter how big a job has gotten they have never stopped until it was completed! The other feature that is not fully understood by many is that it is always best to use someone that has only one purpose in mind and that is to get the drain cleaned and inspected and has no reason to up sell you on some repairs or replacement that you don’t need. That why we use them as a plumbing company and recommend them to our valued clients. Great company that invests in training, retaining and having the equipment that their service people need to be efficient, productive and provide the services that they are being relied on to provide."

"I am a 76 year old woman who lives alone. I have three bathrooms in my home and called Boevaag Plumbing to repair one of the toilets. The service on August 22, 2024, was a replaced fill valve and flapper and the cost was $195.00. As long as the plumber was already onsite, I asked him to look at a second toilet that I thought might also needed a new fill valve and flapper. The plumber confirmed that was needed and asked if I wanted him to go ahead and do the repair. I asked him to do so. I naively did not ask what that additional repair would cost and assumed it wouldn't be another $195 as he was already on site. The plumber was very nice and left my home in clean condition. On completion of the second repair, I received a bill of $390! I was speechless and just wrote out a check. I wrestled for a couple of weeks with whether or not to call just to communicate my thoughts. I decided to write it off and never make the same mistake again. Shortly after the repair, the second toilet was giving me some problem. I called Boevaag and Jeff came out, at no charge. He found a piece of plastic in the new part that he thought was the culprit. A few weeks later the same issue presented. On December 5, 2024, I called Boevaag and told them the issue had not been resolved. Joe said he would get back to me. I called again on December 13, 2024 because I had not heard from Joe, left a message and Joe texted back, "Yes, you are on our list. With this cold weather we have been backed way up." With Christmas and the new year coming up, I chose to wait to hear back. Today is January 6, 2025. As I have not heard back, I called and talked to Joe. Joe assumed Jeff had followed up and resolved the issue. As that is not the case, I offered to accept a $150 refund and I would hire someone else to fix the problem. Joe said he would talk with Jeff to get the problem fixed and he hung up. I know plumbing repair is expensive and I may be wrong, but I feel, as an older single woman, I was taken advantage of. Joe has no customer service etiquette. He is rude and condescending. NO....I would definitely not recommend Boevaag Plumbing."

"came quickly and were very friendly and professional just unable to help me repair anything."

"The plumber did a great job and came out within the hour. He gave me a quote after looking at the job and then when right to work."

"Perfect. Bruce terrific.on time, polite, hardworking and excellent problem solving. Delivery driver work hard to help pulll tank out and help put in new one. Jon communicated through out project .great company, fair price."

"Charged $1,000 for less than an hour of work with no material. I will NOT hire again."

"This company has the best staff! We have had them out 2 different times for different systems and each tech has been super at their job! Today, Nate came to fix electrical issues and while here we had him check a few other electrical items as well. He left us with a fixed home and happy with his services! Top notch, we would absolutely say!!"

"They did fine"

"Stacey was prompt to diagnose our issue with the oven, knowledgeable, and overall great to work with! Would hire him again!"