Get matched with top masons in Braham, MN

"Safe Basements have been a complete joy to work with, the customer service was professonal and friendly. The assesser was honest, no up selling or down selling. They finished the project 2 weeks after booking. The workmen were effiecent, made sure to cover everything so nothing got covered with dust, they even swept! It got done in exactly the time required and the basement has never looked better. If you need basement work, I couldn't recommend anyone higher."

"This job was completed efficiently and professionally. A design specialist came to test and measure every detail for the project. The crew arrived with everything needed for the job. They worked very hard to install Waterguard in the concrete floors inside around the foundation to the sump pump basket. They also installed Geo-lock anchors to support a block wall that was bowed. This company has 36 years in business and provides excellent results and professional customer relations. Call Amer. Wtrwrks for a free estimate. You will not be disappointed. A wise investment of $11,270."

"They completed it in 2 days and I havent had an issue since the basement was waterproofed. However, they did forget to plan the initial inspection prior to the work as part of the permit. The city I live in ended up reaching out near the end of the permit date and I didnt know about it until then. I reached out to the project manager for my project at Acculevel about it and they did handle that issue promptly."

"Some of the work performed by Unlimited Masonry was not satisfactory and when the work was completed. This was communicated to the owner, Sam. He told us to allow it to dry and if it still wasn't what was expected, they would return and perform the required repairs. Based on his word and handshake, I paid for the work in its entirety ($3170). After a couple of weeks, I contacted Sam and he agreed to perform the repairs. A repair date was scheduled, but Unlimited Masonry never showed up or called to provide an update. Matter of fact, I haven't heard from Unlimited Masonry, since Sam took payment. I logged a formal complaint with Home Advisor, and they were able to reach Unlimited Masonry, but they refuse to make any repairs AND aren't willing to go to Arbitration and let an independent party, review this dispute. The integrity of a business is its greatest attribute. I feel Unlimited Masonry lacks this because they committed to making repairs, and I now believe their only intent. THAT WILL NEVER HAPPEN AGAIN. Also, most reputable businesses would stand behind their work and would have no issue with Arbitration. The fact that Unlimited Masonry refused Arbitration says volumes about them as a business and the owner's character."

"Many delays mostly due to him accepting other jobs and pushing mine back weeks. 2 week job took 3 months to complete; the job did grow in scope - so 3 weeks might have been reasonable, but... I was probably too nice, but was smart enough to hold back final payment until completed. Super nice man and employees. He is extremely knowledgeable about all things concrete - an expert. Unfortunately he was rushed, had higher value projects come up (mine was $8K), and doesn't provide guarantees. Some of my hearth bricks were damaged during grouting - upsetting to me; admittedly we were chatting while he was working. the garage leaks worse than before - the waterproofing painted on the exterior and interior is flaking and peeling after only one winter (I did not request this, but was already in process when I noticed - he said it would last long) - (it will need wired brushed removal) and the exterior caulking is not preventing leaks - he added expansion joints to floor to prevent other cracks. The basement post work was done to high standards - great job just very messy, poor cleanup. The new steps are holding up well thus far - a little pooling of water on one side of two of the steps - he back filled with concrete debri before the pour of the concrete (seems like that is a common industry practice) - it seemed like an inaccurate estimate concrete order - he used good quality concrete. Some other work done seems to be okay. The biggest issue is organization, lack of prep to have all he needs when he arrives, timing, responsiveness, rushing and lack of follow-up to resolve issues. He was squeezing in my projects between his higher value projects; when we started he wasn't very busy - so things changed. He was trying to maximize outdoor jobs before winter - probably a MN thing for contractors. That's why he didn't complete my indoor stuff till later. He didn't provide a written contract although I asked; I had to insist on a written receipt. I think if I had been a stronger project manager of his work and I had more energy for that, I would hire him again - but that's not really what I want to do. He does need a strong project manager. Very disappointing but kinda, sorta okay. I really wish it was different. Two neighbors had similar experiences. If you want to project manage and work alongside him... you would learn a lot and have fun. That might be a really good and very unique business niche for him."