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  • Average homeowner rating star icon4.4
    Average homeowner rating
  • Verified reviews icon175
    Verified appliance repairs reviews

Find Appliance repair pros in Rockford

Avatar for Neli Virtual Appliance Repair

Neli Virtual Appliance Repair

4.30(
577
)
Approved Pro

Neli Virtual Appliance Repair

4.30(
577
)
Approved Pro
Customers say: Super punctual
2016 years of experience
Free onsite estimate

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Super helpful"

Michele H on November 2025

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Super helpful"

Michele H on November 2025


Avatar for Jacobson Heating & Cooling

Jacobson Heating & Cooling

4.91(
173
)

Jacobson Heating & Cooling

4.91(
173
)
Customers say: Super punctual
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers

**$10 OFF SERVICE CALLS**Jacobson services the greater Grand Rapids area with residential and light commercial installations all while providing award winning service. We take great pride in satisfying the needs of our customers and by doing so, we have won several awards including the Better Business Bureau's "Best in Customer Service" in 1993 and '97 and "Business of the Year" in 1998. We were also proud to be awarded the national ACCA (Air Conditioning Contractors of America) award for "Residential Excellence" in 2000. Family owned & operated. Award winning service.

"We had a new furnace and A/C installed three years but have had continuing problems with the A/C. At the most critical times, the A/C will not operate. Sometimes we can turn the thermostat off and then on to get the condenser to operate. They have made made several service visits but the problem exists today. It appears we have purchased a unit that may be labeled a "lemon"."

Dr D A on October 2023

**$10 OFF SERVICE CALLS**Jacobson services the greater Grand Rapids area with residential and light commercial installations all while providing award winning service. We take great pride in satisfying the needs of our customers and by doing so, we have won several awards including the Better Business Bureau's "Best in Customer Service" in 1993 and '97 and "Business of the Year" in 1998. We were also proud to be awarded the national ACCA (Air Conditioning Contractors of America) award for "Residential Excellence" in 2000. Family owned & operated. Award winning service.

"We had a new furnace and A/C installed three years but have had continuing problems with the A/C. At the most critical times, the A/C will not operate. Sometimes we can turn the thermostat off and then on to get the condenser to operate. They have made made several service visits but the problem exists today. It appears we have purchased a unit that may be labeled a "lemon"."

Dr D A on October 2023


"It went very well!"

James C on February 2023

Our four divisions are plumbing (residential & commercial), hardware (3 retail locations), heating & cooling, and water treatment.

"It went very well!"

James C on February 2023


Avatar for AppliancePartsPros.com

AppliancePartsPros.com

4.73(
287
)

AppliancePartsPros.com

4.73(
287
)
Customers say: Quick response
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers

Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. It's better with the Pros!™ Avoid costly service calls - visit us at http://www.appliancepartspros.com

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

Ron R on October 2025

Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. It's better with the Pros!™ Avoid costly service calls - visit us at http://www.appliancepartspros.com

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

Ron R on October 2025


Avatar for Kevins Appliance Service Inc

Kevins Appliance Service Inc

4.91(
133
)

Kevins Appliance Service Inc

4.91(
133
)
Customers say: Super punctual
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

Kevin's Appliance Service of Comstock Park, MI provides affordable appliance repairs and services to a wide range of customers. With over three decades of experience, we are a trusted leader in the appliance field, specializing in services, and repairs of reputable, brand-name products. Our factory-trained technicians are dedicated to maintaining your appliances in an energy-efficient, cost-effective manner. 2 employees. 35 years of experience. Award winning.

"Kevin's Appliance staff has always been very helpful on the phone at crisis time and then there in person to make the fix. If we have model numbers sn etc. and a good idea of the problem, sometimes a fix is in a single economical trip. Sometimes a parts run or order is needed. Regardless, it is always done right and they will give advice on viability as well. I was thankful to get this reliable family business referral as young gal after being creeped out by a worker from Another Appliance repair service many years ago!"

Meri N on August 2018

Kevin's Appliance Service of Comstock Park, MI provides affordable appliance repairs and services to a wide range of customers. With over three decades of experience, we are a trusted leader in the appliance field, specializing in services, and repairs of reputable, brand-name products. Our factory-trained technicians are dedicated to maintaining your appliances in an energy-efficient, cost-effective manner. 2 employees. 35 years of experience. Award winning.

"Kevin's Appliance staff has always been very helpful on the phone at crisis time and then there in person to make the fix. If we have model numbers sn etc. and a good idea of the problem, sometimes a fix is in a single economical trip. Sometimes a parts run or order is needed. Regardless, it is always done right and they will give advice on viability as well. I was thankful to get this reliable family business referral as young gal after being creeped out by a worker from Another Appliance repair service many years ago!"

Meri N on August 2018



"They needed to order a replacement part, but they charged me trip charge again when they put in the replacement part on the return trip. Also, suggested an unnecessary repair which we didn't do."

Paul K on August 2018

We are a family owned business. Our factory trained technicians service the Grand Rapids and surrounding area. Coupons are available on our web site.

"They needed to order a replacement part, but they charged me trip charge again when they put in the replacement part on the return trip. Also, suggested an unnecessary repair which we didn't do."

Paul K on August 2018


Avatar for Appliance Zone

Appliance Zone

4.41(
41
)

Appliance Zone

4.41(
41
)
Customers say: Terrific value
2008 years of experience

Appliancezone.com is a leading on-line retailer of appliance parts and accessories for do-it-yourself homeowners. Incorporated in 2008, it was started by CEO, Jim Allen and his wife Paula, who operated an appliance repair business for nearly fourteen years prior to starting the internet company Appliance Zone.

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

Tyson A on April 2020

Appliancezone.com is a leading on-line retailer of appliance parts and accessories for do-it-yourself homeowners. Incorporated in 2008, it was started by CEO, Jim Allen and his wife Paula, who operated an appliance repair business for nearly fourteen years prior to starting the internet company Appliance Zone.

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

Tyson A on April 2020



"We've used Apex Appliance for years and unequivocally recommend them! They're personable, thorough and honorable folks. Look no further!"

Kip W on January 2024

5 employees. Additional phone number - (616) 828-0700.

"We've used Apex Appliance for years and unequivocally recommend them! They're personable, thorough and honorable folks. Look no further!"

Kip W on January 2024

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Appliance Repair questions, answered by experts

Yes, the majority of appliances that run at 240v will work with a 220v outlet, but will often run slower and may have a slight delay in turning on. This could also cause long term damage to the appliance being used, so it’s recommended to always use the correct voltage for your appliance and upgrade to a 240v outlet if needed.

Oven elements, despite being relatively inexpensive, can last between five and 10 years. Obviously this depends heavily on their usage and if they are kept clean and undamaged. Avoiding spills and cleaning your oven regularly can help extend its life.

Most AC units, with the proper care, will last between 10 to 15 years, on average. Window units last between 8 to 10 years. You can extend the life of an AC unit by regularly replacing its filter, cleaning its coils, and scheduling an annual tuneup.

Choosing the right appliance installation company involves finding an installer with a positive reputation among past customers, works with your specific appliances, and won’t void your manufacturer’s warranty. We recommend you ask the following questions to any installer you’re considering hiring:

  • Are you fully insured?

  • Can you handle the gas line or water line connection I need?

  • Are you certified by my appliance manufacturer for installation?

  • Do you have any customer references I can call?

  • How many years have you been in business?

  • Do you offer discounts if I need multiple appliances installed?

With proper cleaning and maintenance, most ovens last 15 to 20 years. When it comes to longevity, ovens are one of the more enduring appliances. That's because ovens don't have as many moving parts as other popular large appliances, like dishwashers and washing machines, so they don't wear out as quickly.

The Rockford, MI homeowners’ guide to appliance repairs

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