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Pro-Tech Heating & Cooling

4.9(
9
)

Heating and Air Conditioning, Water Heaters, Appliance Repair,

... +3 more

About us

Pro-Tech Heating & Cooling is your premier provider for heating and cooling including furnaces, boilers, air conditioners, water heaters, heat pumps, mini splits and much more. We perform service and repairs, sell and install new equipment, offer preventive maintenance programs and have outstanding after hours and emergency service. We process warranty registrations and rebates on all equipment installed so you don't have to worry about it! We pride ourselves on having excellent customer service and satisfaction. Pro-Tech started out as a small 3 person operation in 2003 with Andy & Lisa Purvins and their nephew Justin. Andy worked in the field since college at Hudsonville Heating where he got his start as a service technician and later at Blue Star Heating & Cooling where he was the service manager and served on the board of directors. Since then Pro-Tech has grown into a 14 person company that has gained a large customer base serving Grand Rapids and surrounding areas. We are relatively new to Angie's List so you can check out our reviews on Google and Customer Lobby!

Business highlights

22 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Furnace, boiler, air conditioner, water heater, heat pump, mini split, generator service and installation. Preventive maintenance programs. Real estate inspections. Grand Rapids rental mechanical inspections.

Services we don't offer

Plumbing, electrical

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.99 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-9 of 9 reviews
Robert S.
03/2021
4.0
heating & air conditioning/hvac
  + -1 more
It was great. They did a great job.
Description of Work: They did a complete furnace check for me.
Rating CategoryRating out of 5
Yes, I recommend this pro
$75
Jenni D.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
We are very happy with our new air conditioning system. The whole process went smoothly, from getting the quote, to being able to schedule installation later that same week. The guys that came to install the AC were very thorough and professional. Would highly recommend.
Description of Work: AC Installation
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leong T.
12/2018
5.0
appliance repair, heating & air conditioning/hvac, water heater repair
  + 1 more
Very Good. As the house change from propane to Natural Gas, my water heater, furnace, and range need to have some kits installed. After consulting with Pro-Tech, I needed a new water heater that can run on natural gas. I thought I only needed a 50g water heater (at a quote of $2100 for all the work), but turns out I needed 70g for the extra floor heating I have. The team came on time and did the work. But due to Natural Gas company's fault, the team had to come in the next day again to do the adjustment at no extra charges. The team made sure everything was perfect and answered all my questions in detail. Will hire again in the future.
Description of Work: Replace water heater with 70g unit
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Phillip V.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent.On time and good price. Precise work and careful with the installation work.
Description of Work: Installed heating and cooling system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phyllis D.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
went good
Description of Work: heating and ac repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ernie L.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. I've used them many times before, they seem to know what they're doing. I would recommend them.
Description of Work: Put no furnace in.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erma B.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
Been using this company for many years and have never had an issue. highly recommend.
Description of Work: regular hvac maintenence.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro-Tech Heating & Cooling
Thank you very much for the kind words [Member Name Removed]. We strive to give the best customer service possible and are happy to hear we've been taking good care of you!
Kyle W.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful service. Arrived to give an estimate and to go over options. They walked me through everything I needed to know. During the install they arrived on time, did a good job, and the follow up was outstanding.
Description of Work: installed AC unit
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro-Tech Heating & Cooling
Thank you for the great review [Member Name Removed]. It's nice to hear we are doing a good job from start to finish! Customer satisfaction is our number one priority and we try very hard to make sure every customer is 100% happy with every job we do.
Jacqueline P.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Came in and installed a furnace in an upstairs apartment with a new exhaust system going up the attic and out the roof! It took them 3 hours from start to finish and they cleaned up their mess after! Furnace works great and I couldn't be happier!
Description of Work: Furnace installation
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600

    Contact information

    4065 Remembrance Rd NW, Grand Rapids, MI 49534

    http://www.protechgr.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed

    Licensing

    Insured
    Licensed*

    Trade License Number
    7114438
    Trade License Locale
    Michigan
    Trade License Authority
    Michigan: Contractors
    Trade License Expiration
    08/31/2028
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning,
    Water Heaters,
    Appliance Repair,
    Dryer Vent Cleaning,
    Natural Gas Lines,
    Air Duct Cleaning

    FAQ

    Pro-Tech Heating & Cooling is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Pro-Tech Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Pro-Tech Heating & Cooling offers free project estimates.
    Yes, Pro-Tech Heating & Cooling offers eco-friendly accreditations.
    Yes, Pro-Tech Heating & Cooling offers a 10% senior discount.
    Yes, Pro-Tech Heating & Cooling offers emergency services.
    Yes, Pro-Tech Heating & Cooling offers warranties.
    Pro-Tech Heating & Cooling offers the following services: Furnace, boiler, air conditioner, water heater, heat pump, mini split, generator service and installation. Preventive maintenance programs. Real estate inspections. Grand Rapids rental mechanical inspections.
    Plumbing, electrical

    Contact information

    4065 Remembrance Rd NW, Grand Rapids, MI 49534

    http://www.protechgr.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed