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"We were in desperate need of replacement windows. Even through our need was great, I should have kicked the Champion saleman out of my home for the lack of respect he showed towards me and my children. He seemed nice, but his sales presentation was long and took a difficult toll on my small children. When I told him the price was too high, he continued to press...hard. My little ones were tired and fussy, my older children needing my attention, and after two hours, I gave up and decided to sign. After all, we did need the windows and it seemed like the only way to get him out. I was hopeful that maybe things would work out despite the awful experience of a Champion sales presentation. We just had our windows put in and I now realize that **** we endured was a sign to run, not an opportunity to fill our need for safe windows. Our sales man touted the fact that Champion does not use middle men. Imagine my surprise when a truck shows up with a contractor's name and number on the side...and it's not Champion. The contractor proceeds to complain about how far the campground he's staying at is away from my home, how hot it is outside, and then proceeds to ask me odd questions about swimming in my neighbor's pool and if my neighbor wants to sell his trailer (who cares...if you want to know, go ask after the job is done). The crew was weather delayed for 2 hours (even though we did not receive rain, I guess he did where they stayed) and then was 2 hours late beyond the reschedule time. The contactor showed up at the end and told me who and how much for the check, and then left. No walk around or asking if I had questions. The windows look fine from the inside, but when I went outside, it just made me sad to realize how much money I wasted. Champion touted their superiority in quality of installation, but it was a sloppy mess. Overspray on the glass, visible foam spray, bowed siding, all sorts of caulk problems (caulk on the siding, "drippy" ends, and messy, rushed caulking), corners that don't line up, and one window that has an odd fit are the things I found after walking the house. I was angry that Champion used a traveling subcontractor for the windows and even more upset at myself for agreeing to this nonsense. Champion is sending someone out this week to address the issues, but it won't change the fact that the salesman was pushy and inconsiderate, the installation was a nightmare, and I still have to deal with Champion to address the issues that should have never happened. I sincerely hope the sales representative is ashamed of his behavior in my home and re-evaluates his sales tactics as I would not wish that experience on anyone. A complete waste of time and money. Do yourself a favor and find a local company that doesn't rely on ridiculous sales pitches and actually runs it's own installation crew."

"Radiant Windows recently replaced 36 windows in our Victorian home. From the estimate visit through completion of this big project, each and every staff person was professional, knowledgeable, and courteous. We were concerned about matching the color of our interior woodwork. The finished product looks fantastic. We have already noticed a difference in blocking outside sounds and more even regulation of interior temperatures. The installation team was took every step they could to keep all areas as clean as possible and were incredibly fun to have around our home. It's the first time we had singing as people worked on our home. I would highly recommend Radiant for your project."

"Had a couple windows installed on Tues. June 20th. The screen on one was ripped, the installer said they would put a order in right away and have it out this week. There was no signoff's on work. Some of the caulk jobs around the windows are a little sub-par for my liking. Not the best quality work. Called the office for clarification on when my screen would be here this week. They had no knowledge of it, and it had to be ordered. Now it'll be July 8th before they can get out here. Had used their competitor (Hansons) for my last house. The comparison between the two is much different. Will probably go back to Hansons for the rest of the house here."

"Did not start yet will be in November "

"Gary communicated very well, which I think makes a huge difference when working with a new contractor for the first time. He was thorough in the job as well as with his communication. He completed the job in a very timely manner and was extremely trustworthy. He was honest when it came to pricing and the timeline in which he could finish the job. He offered suggestions for different looks of what I wanted and more cost-efficient ideas. It was an overall seamless process for me in terms of working with Gary, and I was beyond happy with the result of the project"