1-800-HANSONS (Toledo Windows)

my wife and I were shopping for a replacement sliding door for the back of our house and ended Up ordering from Hansons. Product 3/5 The door is nothing special. it'll keep the water out (presumably) and its not ugly when its closed but it's not particularly attractive. the latch plate looks like it was just slapped on a door it wasn't designed for. I don't know if that's normal or if it was manufactured improperly. We didn't have a lot of time to decide a handle color because of the sales guy so we tried to change it the week after we ordered but they didn't do it. Pushy sales guy 1/5 Other quotes we got all came from the guys who would be installing the door themselves and were very knowledgeable about the product and process. Hansons sent a generic pushy salesman. My two biggest gripes with them were the pressure (you need to buy today or we'll charge you even more) and over promising on the install. We have a rotten rim joist below the door that the salesman looked at and assure

I think these photos of our ?new window? install project speak for themselves. I have a dozen more but you get the point.

They were very professional and kept me updated with what was going on with my roof installation.

5 star all the way...

It was great

Great work however it just was too long from purchasing to getting the job scheduled and work completed.. They need more Installers to get the project done faster

Great work, however it just took a long time to from purchasing to getting the job scheduled for work to be done. They need more Installers

Rhino roofing subcontractor damaged numerous bushes around our home. Also rhino roofing did not clean plastic, etc. from neighbor pond even after I told them wind blew plastic etc. into neighbor's pond. Also, rhino roofing did not leave me with extra shingles, even though I paid for them.

Would gladly have Tim and his son back anytime to do work for me. Very professional, proficient at their job and take time to explain everything and answer every question I had. Their clean-up was appreciated too!! Hanson's customer service rep and scheduling office was friendly and efficient. Our very first impression with Hanson's was their sales rep and it just took off from there.

Be sure how many men will be on the job. Four is NOT enough. They will be rushed and make detail mistakes. And be sure your salesman is available throughout the process. Mine did not respond to my emails. He should be your advocate. And be sure the final walk around inspection is detailed. Also be sure to visually inspect the drip edge shingle trim and drip edge installation thoroughly.

Sales person was not pushy !

not done yet. Weather too bad

Hansons did a great job installing my windows. They were proficient, cleaned up afterwards. It was a great experience!