
HOEKSTRA MOVING COMPANY LLC
About us
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Business highlights
Services we offer
Moving
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 6% |
Filter reviews by service
"Thank you for the opportunity Ashley!!"
"Thank you for the opportunity Brad!!"
"Dear Andrea, Thank you for sharing your feedback. Im truly sorry to hear that youre dissatisfied with the service you received. I want to address your concerns directly and offer some clarity on the situation. Firstly, I want to emphasize that our goal is always to provide the highest level of service to all our customers. We understand that moving can be stressful, and we strive to make the process as smooth as possible. To that end, we went out of our way to handle items that many moving companies might not, and we work hard to maintain some of the most competitive rates in the industry. Regarding your review, I understand that it might seem like we're placing blame, but thats not our intention. We reached out to you the day of service and left two voicemails to ensure everything was satisfactory, but we didnt hear back from you. We also noted that you signed all the necessary agreements, including the premove agreement, revision of estimate, release of liability, and end of service agreement. We only charge for the time that is worked, and our agreements cover all of this. We genuinely value your feedback and want to resolve this matter amicably. However, since the service was completed over a month ago and considering the detailed agreements and communications we had, we're unable to offer a refund. Our team, including the movers who worked on your job, are experienced professionals who continue to be part of our team, as verified. If you have any further details or concerns you'd like to discuss, please reach out to us directly please feel free to do so. Were here to help and want to ensure that your concerns are heard and addressed appropriately. Thank you for your understanding. Best regards, Hoekstra Moving Company"
Licensing
Trade License Number
Trade License Locale
Trade License Expiration
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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