Best sump pump installation pros near Orleans, MI

"Cascade helped us when our sump pump failed - they came the same day and replaced it! I was so happy I hired them to install a water heater the next week. Thank you John and Linda!"

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Called with a slow draining tub problem.  Jed was out on vacation, but took my call and gave me some practical advice on how I could likely remedy the problem on my own, and gave me the name of another plumber he recommended in his absence.

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"This was a smooth and seamless experience. From the quote and estimate to the crew coming to do the waterproofing. Eric was very helpful and informative throughout the process of scheduling and what financing options were available to making sure we prepped everything that we needed to. Deshawn and his crew talked me through what they would be doing and what to expect along the way. He explained the timeline and to expect dust to settle for a couple days so they would leave plastic on all of our items in the basement for us to remove when we were ready. He gave me a walkthrough at the end of each day and a final video explaining everything. The basement looks so good and will be able to be easily finished in the future."

"One of our two 40 gallon gas water heaters went out. We requested a senior service technician to assess options for replacement: two smaller water heaters, one larger water heater, or hot water on demand. The technician was knowledgeable and gave us all the options, and we selected the single heater. They told us all the steps, let us know when the water and electricity were being turned off, and kept the house clean on a messy day. They discovered that our sump pump was malfunctioning and replaced that, too. We purchased our own kitchen faucet, and they installed it. Not an inexpensive set of repairs, but the team was very responsive and professional."

"The work was done as scheduled (within weeks of the quote). The installers were courteous and professional. They took extraordinary care to keep the cement dust to a minimum. It has been over a year since the work was done, and I am still very pleased. I have a nice, dry basement."

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Saturday: Clogged sewer line which was cleared.... so we thought..Sunday: Sewer line again was clogged, they came out within the hour. This was a no charge call. Upon their arrival I noticed an area in my yard which had standing water. Yep, bigger problems. They helped clear the line again, while I started digging up my sewer line to find the problem. I had dismissed them and kept digging. I brought them back out on Tuesday and they repaired my sewer line and put in a clean-out, outside of the house. Thinking this "might" have fixed the problem, I thanked them and moved forward....The installation of this outside clean-out which cost considerably less than another Plumber, yet I also did most of the digging myself.This also opened up an opportunity to run a camera through and find out why I kept having this backup problem.Next visit, camera wasn't available, but they came out and used a different cutter from outside. This outside location gave us additional reach in the sewer line to make sure it was clear all the way to the city main. The clog was "at" the main, which we were not able to reach previously, because it was over 125'.Long story short, I am very happy with their work. They didn't throw the most expensive thing at me up front, which another plumber did.I am very happy with Drain Works."

"It went great, the plumber was very good at communicating with me and explaining all the stuff and the reason how the work is done and he gave me a knowledge about my home."

"The team did a great/wonderful job installing my new water heater!"

"Our technician, Dameyan Jackson, called the night before the day of service to let me know the time that he would be here to service our system. On Friday, he called to let me know that he was available to come earlier than scheduled, if I would like. He arrived shortly after the phone call, came in and quickly recognized that the pump had failed. He was very knowledgeable and professional. I was very pleased with his service and look forward to him returning to install a new pump."

Basement Repair Services:\n•Basement waterproofing and repair\n•Poured, block, and field stone\n•Foundations\n•Basement windows\n•Sump pumps, crocks, and tile\n•Buckled and bowed wall repair