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"Excellent Communication, fair priced and work was top quality. Will definitely refer this company. Excellent Experience!"

"I had service performed 7 days ago on March 30th to remove/prevent birds from entering my dryer vents. The service ended up being different (less) than what was initially estimated. I contacted Michigan Wildlife Solutions the same day for the difference as I had already paid half of the estimate to get started. I was told I would be contacted by the office manager. On Friday of the same week, I called back because I had not received the call from the office manager nor had I gotten a refund. At that time, I also noticed that my credit card had been charged for the balance of the original estimate even though a second payment had not been authorized. When I called Michigan Wildlife Solutions, I was told that the balance is automatically charged after the work is completed. This was totally inconsistent with the electronic invoice I received that indicated a pay by date for the balance. In fact, I also received a mailed invoice requesting the balance to be paid, not indicating that I was already charged for the balance. I waited until Wednesday (4/6) to call back as I wanted to be patient and allow the process to happen. However, after 5 business days, I still have not heard from the office manager who was supposed to be in touch a week ago. I called back on 4/8 because at this point, I am NOT getting the service and respect as a customer that I deserve. I was given the office manager’s direct phone number (the email communications give a different number that says is for the office manager). I called Brooke-the office manager and left a voicemail message. Three hours later, I have not received a call back so I called again and was sent to voicemail. As there are several other neighbors in my subdivision that have the same bird issue, I would NEVER use this business again nor would I EVER refer a neighbor to use Michigan Wildlife Solutions. If I do not hear back from someone by the end of the business day today, I will be contacting an attorney to get me the refund that I am entitled to for work that has not been completed because it was not needed."

"The whole process of quoting, sales presentation, finance arrangement, installation was simple, timely, professional, complete and painless. The price was very competitive, the installation was smooth and prompt, and the end product is thing of beauty. This review is from a homeowner who has had a couple of terrible furnace experiences in the past decade."

"We had a solid flue liner put in our chimney after a chimney fire. ? U.P. Chimney was very quick to respond, helped us to understand why good maintenance is important and they had the job done quickly. They have also cleaned out our dryer vents and discussed the importance of keeping them clean. Very satisfied with their services."