Top-Rated Soft-Wash Roof & Exterior Cleaning Professional
Since 2010, we have provided quality rejuvenation services to thousands of Michigan residents and hundreds of commercial and multi-unit properties. We utilize state-of-the-art "Soft-Wash" cleaning equipment that incorporates auto-blend technology. This allows us to provide a process that renders a thorough "deep-clean" result without the use of "old-fashioned" pressure washing. Our approach to cleaning requires 40% less water and typically lasts 4 to 6 times longer than traditional methods.
they were punctual, the roof looks good. the downside is the chemicals killed some of the shrubs and plants. it would have been nice if they had warned us this might happen
Description of Work: clean shingles
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$275
Response from Ugly Shingles LLC - Roof Cleaning Michigan
Please enter what you would like the response to look like:Hi [Member Name Removed]! We greatly appreciate the business and the review. We do offer a Plant Protection Guarantee with all of our services. Please contact me directly at [phone number removed] so we can quickly resolve any concerns that you may have. Thank you! Steve General Manager
David G.
01/2018
4.0
roof cleaning
+ -1 more
It went ok. We had a misunderstanding we were able to resolve. They did a good job.
Description of Work: Roof mold and moss removal
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Sherry W.
07/2017
2.0
roof cleaning
+ -1 more
After getting an estimate, saying OK, and then several calls to get an appt., no one ever called me back. This went on for almost a year! A guy said they'd be out in about 3 to 4 weeks, I waited to hear from them. Nothing. Then I called several times and left a message each time. No one ever called me back. I agreed to pay the $625 for the roof clean. They must not need or want my business. So I hired a local contractor to do it. Very frustrating to agree to a service and then they totally ignore you.
Description of Work: Needed my roof cleaned!
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
$625
Sherry W.
07/2017
2.0
roof cleaning
+ -1 more
They gave me an estimate, but then I never could set up an appt to have the work done. They didn't return calls, even though I said the estimate was fine, and I wanted to go ahead with the job. They must not need my business!!!
Description of Work: Needed roof cleaned.
Rating Category
Rating out of 5
responsiveness
1.0
David H.
05/2017
5.0
roof cleaning
+ -1 more
Great job!! Took around 45 minutes.
Description of Work: Black streaks on our roof were completely removed. Looks great!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ugly Shingles LLC - Roof Cleaning Michigan
Thank you for your kind words!
James M.
02/2017
5.0
roof cleaning
+ -1 more
The price was fair. They were very responsive. They left the area very clean when they were finished with the service. They did what they said they would do.
Description of Work: For roof cleaning, we used Ugly Shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patty C.
09/2016
5.0
roof cleaning
+ -1 more
Steve and his team are outstanding! The roof and the decorative brick look brand new! The team was highly efficient and extremely effective. I wholeheartedly recommend Ugly Shingles to all.
Description of Work: Black streaks and moss on roof. Decorative brick also had black streaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Lois W.
07/2016
5.0
roof cleaning
+ -1 more
Company was responsive to our email request for quote and to set up the job. They quickly answered emailed questions. Very responsive to our concerns about effects on landscaping. Workers were professional, personable, and efficient. The roof looks great now that the black streaks are gone. They identified shingles that need tabs re-glued. Very satisfied!
Description of Work: Roof cleaning and roof inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom M.
04/2016
5.0
roof cleaning
+ -1 more
Terrific job at a fair price. Very responsive to communication always called right back or send text. Highly recommended
Description of Work: Clean my house shingles, gutters and eave troughs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Robert & Carmie T.
04/2015
5.0
roof cleaning
+ -1 more
It still looks great today. They did a really good job.
Description of Work: I had algae on the roof and they washed it down with chemicals. They did the garage roof and the roof on my home.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary G.
11/2014
5.0
roof cleaning, roofing
+ 0 more
After three months, the roof looks wonderful! Ugly Shingles removed the black. streaky stains that were on the north facing roof. I had used another company to do this work for less money a couple of years ago, but it did not work and they had to give me my money back.
Description of Work: They cleaned the shingles on my roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Francyn C.
06/2014
5.0
roof cleaning
+ -1 more
They were prompt. They did what was expected and a little bit more. We have a barn and they did the roof of the barn and that wasn't part of the quote. But they did it anyway. They responded quickly to any concerns/questions we had following the cleaning and resolved any problems beyond our satisfaction.
Description of Work: I did use them for roof cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Thomas R.
06/2014
5.0
roof cleaning
+ -1 more
The roofs look very nice. Their treatment also killed the growth that was building up on my gutter guards. Only issue I had, they must of not caught all the run off, I lost two of my shrubs.
Description of Work: They did a nice job of cleaning the shingles eliminating the stains and other items that were built up.. o
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$482
Response from Ugly Shingles LLC - Roof Cleaning Michigan
Thank you for the review. As always, we strive to provide our customers with the best quality of service possible. The review stated that you had lost two shrubs as a result of our cleaning detergents that were used on your roof last year in July. In the unlikely event that the cleaning detergents would have came into contact with any plant life, the effects would be immediate and you would have noticed the shrubs begin to die right away. This past winter was extremely rough on many bushes and trees. If it's okay, I would like to have a professional take a look at your shrubs to make sure that our company is not responsible for the damages. If we are found responsible, I will gladly have them replaced for you. Thank you so much!
Gary C.
06/2014
5.0
roof cleaning
+ -1 more
It went very well. They were in and out. They were very professional. We were completely satisfied. I would highly recommend them to anyone who has that problem.
Description of Work: They treated our roof for moss and algae.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
Ronald M.
06/2014
4.0
remodeling
+ -1 more
The job went pretty well. The stuff that they used killed some of my grass. They seem to know what they were doing and they were polite. They came out check the house and gave us a quote. They were very prompt and came when they said they were going to come.
Description of Work: For roofing I used Ugly Shingles LLC - Roof Cleaning Michigan. They cleaned the shingles on the roof.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Benjamin P.
06/2014
5.0
roof cleaning
+ -1 more
Showed up at 9 and done in less than a hour.
Description of Work: Clean roof. Good job, willing to work with us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
David R.
05/2014
5.0
roof cleaning
+ -1 more
Very impressed. I had called other companies but none were in the area, or did not want to come out my way. One of the companies found ugly shingles for me. I was impressed how quickly Steve from Ugly Shingles answered my emails. They were out on time and were done in about 20 minutes. Instantly when they put the chemical on, my cedar shake was restored. Very impressive to watch. I did not use Angie's list to locate this provider. Again very impressed and happy. Everyone was great. I would definitely use them again.
Description of Work: Cleaned my Cedar Shake Gables.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Gary C.
04/2014
5.0
roof cleaning
+ -1 more
Great job on the roof and even did more then they were contracted to do! They cleaned the kids plastic playhouse!
Description of Work: Roof cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$427
STEVEN V.
01/2014
5.0
roof cleaning
+ -1 more
I got three other quotes from area roof cleaners. After hours of extensive research, I found that Ugly Shingles was the only company to offer an actual "soft-wash" method that would safely clean our roof without damaging it. After calling the company that manufactured the shingles on my home, it was their recommendation to only hire a company that used this method. Otherwise, I would risk the chance of voiding the warranty on the shingles. The other companies offered "soft-wash" services, however, when I asked for pictures of their equipment I found that it was in fact a high pressure unit. Apparently, the unit had been dialed down to a lower pressure that they claimed to be safe. A 5 year guarantee was also offered without a maintenance plan; unlike the other companies. Ugly Shingles was extremely punctual from answering the phone all the way to completing the service. The entire service only took a couple of hours which included a full roof inspection with pictures which they e-mailed to me. I would highly recommend this company to anybody that requires their services.
Description of Work: Ugly Shingles removed all the bacterial growth and staining from our roof and restored it to look like new again. Our roof was only 12 years old and it looked like it old and worn out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$590
carol S.
01/2014
4.0
roof cleaning
+ -1 more
The roof turned out great, we were very happy with the results, all the streaks are gone and it looks great. Was not so happy with how the person on the ground with the water hose sprayed the bushes to keep the solution off of them. On one corner of the house two of our bushes suffered damage because they were not watered well, we have some brown dead spots on them. The hose should have had a sprayer nozzle on it instead us just using a weak stream by putting thumb over end of hose.
Description of Work: sprayed whole house roof for mildew streaks.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$540
Response from Ugly Shingles LLC - Roof Cleaning Michigan
Hi [Member name removed]! Thank you for taking the time to review our service performance. I am elated to hear that you are happy with the overall results of the cleaning. However, I am not happy to hear that a couple of your bushes may have been damaged during the service. I would like to have a landscape professional come out to your home in the spring and take a look at the bushes. In the past, we have found it to be more common than not to be some form of disease that is causing the bushes wilt. When the bushes are treated by a professional, they most generally look great quickly after a treatment is applied. If the bushes were damaged during the service we performed, they will be replaced with the exact type. I will contact you in the spring to setup a time to meet and get this resolved for you as quickly as possible. If you have any questions questions, comments or concerns. Please contact me directly at: 517-798-5800 x 700 Thank you! Best regards, Steve
Anne H.
11/2013
5.0
roof cleaning
+ -1 more
Responded to request for estimate in timely manner and scheduled our job for a week later. Promptly notified us about need for re-scheduling due to bad weather, then did the job (which has a 5 year warranty) in an efficient, professional manner. Would highly recommend this company for removal of roof stains.
Description of Work: Removed stains/algae from house and garage roofs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$647
Robert K J.
11/2013
5.0
roof cleaning
+ -1 more
Easy to contact. Answered questions on phone. Identified a service date. Showed up on time. Did an amazing job on our roof. I could not believe the improvement that was obvious IMMEDIATELY. If you are thinking of spraying your own roof to get rid of the black streaks call these guys.
Description of Work: Cleaned roof of our cape cod style home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Neil L.
09/2013
5.0
roof cleaning
+ -1 more
Ugly Shingles, LLC did a fantastic roof cleaning job on my home and provided me with a clear and concise assessment of my exisitng roof condition. I would definitely call them back in the future and refer them to anyone interested in having their roof cleaned. Great job!
Description of Work: Roof cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$746
Scott B.
09/2013
5.0
roof cleaning
+ -1 more
Even though our roof was only 10 years old, we were being faced with purchasing a new roof for one of our rentals due to a mold/mildew build up on the shingles. We had recieved correspondence from our insurance company that if we did not have the black stains remedied our insurance would be cancelled. I called out roofing company to receive a bid. They recommended replacing the entire roof at a large sum of money. We sought out other options. The gentlemen I dealt with at Ugly Shingles were courteous and professional. They were very easy to get ahold of, and the job was done when they promised. They reassured us that their service would remedy our problem, and it did. They explained to us the benefits of their services, it truly saved us thousands of dollars from having to replace the roof. *We also had the siding on gables cleanedl* We could not be happier with the results. I would highly recommend this company to anyone faced with similar circumstances. -Scott
Description of Work: Roof and Siding cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Darryl H.
08/2013
5.0
roof cleaning
+ -1 more
Ugly shingles look like new shingles. Cahnged whole look of house.
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*Contact business to see additional licenses.
Service Categories
Roof Cleaning,
Roofing,
Pressure Washing
FAQ
Ugly Shingles LLC - Roof Cleaning Michigan is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Ugly Shingles LLC - Roof Cleaning Michigan accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa