On the 2nd trip, they installed the water to the tub faucets wrong. They put the hot water to the Right hand faucet. They refuse to correct it without payment, because they said that is how the pipes were coming out from the basement, and that is how the prior plumber did it. I pointed out that if the prior plumber had done a good job, that Herrema wouldn't have been called out to redo it. I didn't hire them to ALSO do the job wrong. Even though I was in the house and they could have asked about this, (and they should have had the tools and parts to change this), they installed them backwards. The guy on the phone even admitted he had never had anyone want them to be installed backwards, but they still refuse to fix it. "},"url":"https://www.angi.com/companylist/us/mi/grand-rapids/herrema-and-sons-plumbing-reviews-288196.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Bayes Water Treatment","address":{"@type":"PostalAddress","addressRegion":"MI","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Aaron C."},"reviewBody":"Installed single tank water softener and reverse osmosis system."},"url":"https://www.angi.com/companylist/us/mi/sparta/bayes-water-treatment-reviews-288851.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Michael Kinney Plumbing LLC","address":{"@type":"PostalAddress","addressRegion":"MI","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Joan C."},"reviewBody":"Immediate response to water on the basement floor. knew what needed to be fixed and after repairs cleaned up in allo areas not just the area that needed work. "},"url":"https://www.angi.com/companylist/us/mi/hastings/michael-kinney-plumbing-llc-reviews-290547.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"HOME DEPOT","address":{"@type":"PostalAddress","addressRegion":"MI","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Kenneth B."},"reviewBody":"The people didn't appear to know much about water softeners or testing water. Three people didn't know anything about either. The 4th man said he knows how to test water. No way he understood. His reading was hardness of 9. A plumber tested it, HVAC professional a few days earlier said the hardness was 24. Very dissatisfied with their experts. "},"url":"https://www.angi.com/companylist/us/mi/grand-rapids/home-depot-reviews-285598.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Everetts Landscape Management Inc","address":{"@type":"PostalAddress","addressRegion":"MI","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Paul J."},"reviewBody":"Very well they cleaned out weeds and small trees that had been allowed to take over the landscaping in the front of the house while the house sat empty for over a year before we purchased the house. They cleaned and pruned all the landscaping around the water feature which was very overgrown. "},"url":"https://www.angi.com/companylist/us/mi/grand-rapids/everetts-landscape-management-inc-reviews-285526.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"One Man & A Squeegee","address":{"@type":"PostalAddress","addressRegion":"MI","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Jon R."},"reviewBody":"A great job! Showed up on time as promised. Delivered services promised, with additional advice re: removing hard water stains. Very professional in demeanor and the work was performed above expectations."},"url":"https://www.angi.com/companylist/us/mi/hastings/one-man-and-a-squeegee-reviews-7410408.htm"},"position":10}]}
Water Softener Service reviews from real Angi homeowners in Marne, MI
Last update on October 15, 2025
Olivia T.
5.0
05/2025
Employees were very knowledgeable and explained everything to me so I understood what needed to be done. When I had no water, they came out to my home right away and resolved my issue quickly.
Kristi H.
5.0
12/2021
Living Water was great! They were efficient, kind, and cleaned up after themselves! Before they installed their water softener and iron filter our water was just nasty. It left rust stains in our sinks, clogged our aerators, caused our water pressure to drop, and we had to constantly change...
Julie D.
5.0
05/2020
AS a customer, I received excellent service at every level. WE had the perfect equipment installed for a difficult to treat water problem. There installation went smoothly and the staff were professional and informed. I would give a five star rating and recommend to my friends.
Carol K.
5.0
07/2016
I couldn't have asked for better service! I came home in the afternoon to find water coming out from under the garage door. I opened the door and the water heater was leaking very badly. I looked up plumbers on Angie's list and Northstar Plumbing was at the top. I called Brian and he said he...
Amy W.
1.0
09/2014
For the first trip out here, to work on the shower, they didn't turn the water valve off all the way, and now I have very noticeable water damage about 10 feet long on my downstairs ceiling, thanks to the flood of water that poured through it. They made no effort to remedy the situation even...
Aaron C.
5.0
01/2014
Installed single tank water softener and reverse osmosis system.
Joan C.
5.0
10/2013
Immediate response to water on the basement floor. knew what needed to be fixed and after repairs cleaned up in allo areas not just the area that needed work.
Kenneth B.
3.0
09/2013
The people didn't appear to know much about water softeners or testing water. Three people didn't know anything about either. The 4th man said he knows how to test water. No way he understood. His reading was hardness of 9. A plumber tested it, HVAC professional a few days earlier said the...
Paul J.
5.0
08/2013
Very well they cleaned out weeds and small trees that had been allowed to take over the landscaping in the front of the house while the house sat empty for over a year before we purchased the house. They cleaned and pruned all the landscaping around the water feature which was very overgrown.
Jon R.
5.0
06/2012
A great job! Showed up on time as promised. Delivered services promised, with additional advice re: removing hard water stains. Very professional in demeanor and the work was performed above expectations.
We are a full-service water treatment and purification company based out of Lansing, Michigan specializing in water softeners, reverse osmosis drinking water systems, iron and sulfur filters as well as whole house specialty filters. We offer sales, rentals, and service on all makes and models of water treatment and purification equipment. Salt and bottled water delivery available. We offer Free water testing and recommendations in 15 minutes or less without a sales pitch. With over 30 years of experience, 1st Choice Water Solutions has a variety of water treatment systems available and has been providing the very best water filtration solutions for families in West Michigan, Mid Michigan and Southeast Michigan.
"No issues, seamless."
Lam T on September 2025
We are a full-service water treatment and purification company based out of Lansing, Michigan specializing in water softeners, reverse osmosis drinking water systems, iron and sulfur filters as well as whole house specialty filters. We offer sales, rentals, and service on all makes and models of water treatment and purification equipment. Salt and bottled water delivery available. We offer Free water testing and recommendations in 15 minutes or less without a sales pitch. With over 30 years of experience, 1st Choice Water Solutions has a variety of water treatment systems available and has been providing the very best water filtration solutions for families in West Michigan, Mid Michigan and Southeast Michigan.
Since 2007, Specialized Plumbing Services Inc has been serving the Zeeland, MI area and surrounding communities. The owner, Brian, has over 15 years of experience in the field to ensure every job is taken care of quickly and professionally. From large to small jobs, we can handle it all. We are locally owned and operated.
"Great experience. Prompt responses to questions. Stayed on budget."
Jay B on January 2025
Since 2007, Specialized Plumbing Services Inc has been serving the Zeeland, MI area and surrounding communities. The owner, Brian, has over 15 years of experience in the field to ensure every job is taken care of quickly and professionally. From large to small jobs, we can handle it all. We are locally owned and operated.
"Great experience. Prompt responses to questions. Stayed on budget."
We are a family-owned company focused on delivering the best water treatment products and services in the industry. We can fix your water! Put our 55 years of expertise to work. We service all makes and models and offer free estimates. Evening and weekend appointments available!
We are a family-owned company focused on delivering the best water treatment products and services in the industry. We can fix your water! Put our 55 years of expertise to work. We service all makes and models and offer free estimates. Evening and weekend appointments available!
We are a family-owned company focused on delivering the best water treatment products and services in the industry. We can fix your water! Put our 55 years of expertise to work. We service all makes and models and offer free estimates. Evening and weekend appointments available!
"Wonderful information. VERY nice and informative meet with Matt"
Twila H on July 2023
We are a family-owned company focused on delivering the best water treatment products and services in the industry. We can fix your water! Put our 55 years of expertise to work. We service all makes and models and offer free estimates. Evening and weekend appointments available!
"Wonderful information. VERY nice and informative meet with Matt"
Pipe Monster is passionate not only to bring you the values of the past like honesty and quality, but also the innovations of our present time. Instant water heaters, smart home plumbing devices, hot water recirculation, low threshold showers, and an un beatable value in our service department. If you are looking for a company with experience, look no further. Pipe Monster's got your back!
"Great communication"
Patricia C on August 2022
Pipe Monster is passionate not only to bring you the values of the past like honesty and quality, but also the innovations of our present time. Instant water heaters, smart home plumbing devices, hot water recirculation, low threshold showers, and an un beatable value in our service department. If you are looking for a company with experience, look no further. Pipe Monster's got your back!
TCS Plumbing is a small plumbing company owner-operated. With our master plumbing license and years of experience, we can assist all your plumbing needs. With a wide range of services from new construction & remodels to drain cleaning and repair. TCS understands the importance of providing excellent Repairs, Installation & Customer Service. If you want to work with a company who cares, Contact Our Office Today.
TCS Plumbing is a small plumbing company owner-operated. With our master plumbing license and years of experience, we can assist all your plumbing needs. With a wide range of services from new construction & remodels to drain cleaning and repair. TCS understands the importance of providing excellent Repairs, Installation & Customer Service. If you want to work with a company who cares, Contact Our Office Today.
FAQs for water softener service projects in Marne, MI
The license requirements for water softener installation depend on your location. Some municipalities require that the installer hold a plumbing license, some require a permit and an inspection, but no license for the installer, and some require a permit and a license for the installer. Regardless of the local laws in your area, it’s always a good idea to hire a licensed plumber or installer. These pros will install your system properly and have the experience to size the system appropriately. Use Angi’s state licensing tool to check your installer’s license status.
Water softeners are worth the money if you live in an area with hard water. Hard water is safe to drink, but it poses serious threats to your plumbing system. The minerals in hard water will gradually build up on the inside walls of your pipes, reducing water flow to your fixtures. The minerals can also gradually corrode your plumbing system, reduce its lifespan, and increase the risk of leaks. Hard water also makes soap and detergent less effective. Water softener systems can solve all these issues, making them a great investment.
It’s possible to install a water softener yourself, but we don’t recommend it. Water softeners require working with copper pipes and electrical wiring, neither are suitable tasks for most DIYers. Plus, working with water and electricity together is dangerous and could pose a risk to your safety. Water softeners also need to be calibrated so that they don’t make your water too soft, as soft water poses just as many risks as hard water. Overall, it’s well worth hiring a local water softener installer to place your water softener system.
The cost to install a water softener system is $1,500 on average, ranging between $200 and $6,000. The labor for water softener work typically costs between $150 and $1,000, so you can add that to your equipment costs to get an accurate total. Your price will depend on many factors, including the following:
System capacity
Home size
Water hardness levels
Type of water softener
Presence of electricity in the installation area
Local permit costs
Your water softener size is based on your total household water consumption. In most cases, you can assume the average household member will use around 75 gallons per day. Multiply that by the number of people in your home, then multiply by 10 (for the typical grains per gallon). You’ll get a number in grains that should help roughly size your water softener. However, it’s best to hire a professional to install your system and use more exact numbers, like your exact average water consumption per day and starting water hardness.
The Marne, MI homeowners’ guide to water softener services
From average costs to expert advice, get all the answers you need to get your job done.
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