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"Jake was awesome! Friendly and very professional. Would definitely hire ARods for further plumbing needs in the future "

"Though more accomplished than expected, the workers surprised me with a failed result. They couldn't put the project back together correctly; everyone saw something was off. Outside the stall looked fine, but the tile they "replaced" was actually the original, just poorly handled. They left the last row unfinished after hitting a curve hard and breaking the tile apart. Instead of using a diamond saw for a clean $400 straight cut, they took a shortcut that ruined the piece. The tile broke jaggedly, so they tried to hide the damage by burying the break line under piles of caulk and extra material. Now, the fracture is "leaking" through the mess. Worse, they left a metal tool inside the assembly, blocking water flow. While the drain placement was okay, the plumbing is now a disaster. They tore up the floor unnecessarily when they could have just cut small plugs around the pipe, swapped the plastic, and used thinnest Because of their "gung-ho" attitude and lack of communication."

"Professional, fair and great customer service. "

"This company does not have a solid understanding of the Generac generators they install. I had the owner out last week to repair ours that is less than 3 years old. He left saying all was good, and on the following Saturday it failed to start for it’s weekly exercise run just as it had before he “repaired” it. Same exact error code. Ask him about Generac’s MobileLink app and he doesn’t have a clue. When I told him it failed again he said that maybe his battery tester was bad and that batteries are not included under the warranty. He said I should buy a new battery. I did, for $190, and it did not solve the problem. When I asked about their covering the cost of the battery, he asked “why should I?”. Steer clear!"

"Bill is a highly skilled plumber. We had a broken drain pipe which ran under the garage floor through the foundation and across the front yard to the main line. He tackled and completed this major project very well. Customer friendly, highly skilled, very reasonabls. A+"

"The men were friendly, professional and did good work. No more toilets leaking. They were able to schedule the job within a couple days of my call. Thank you for the good work."

"Had an issue with our washing machine not draining. Problem was a bad lid switch. Dean from LOPHC was professional, courteous, and responsive and diagnosed and made the repair quickly. Price was completely reasonable. Definitely recommended and will use again in the future."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Plumber was able to correct mistake made by previous plumber and I have not had a problem since."

"Very professional. Came to our house ontime and wrer very professional. I have used them for years without any issues."