"Love Haines Drains Plumbing!!! They answered the phone, didn't let it go to voicemail😊👍. They were able to come out the same. wow! Excellent technicians gave an estimate, explained everything. Highly recommend them."

"Cole,Koby, and Tyler were great very professional they worked great together. They cared about protecting our house. They worked from 8 am to 6.30 pm with no breaks just meticulousl work on details. It was great to have these guys love doing their job in our house and doing such a nice job 👍. I am going to recommend your company to all my friends and anyone who is looking toward remodeling their bathroom. Thanks again for sending me Cole,Koby,and Tyler to make our bathroom gorgeous. 🙂🙂🙂"

"Jason and James were complete professionals. They ran into some interesting issues in my 85 year old home, with much original plumbing. Nothing got in their way of leaving me with a beautiful shower/tub. And they left the worksite spotless. Thanks guys,,"

"Randal C. Was our electrical technician. He was phenomenal and delivered hands down the best customer service we've ever had with contract work in general. He was patient while multiple questions were asked and deliivered his answers in terms that were easy to understand. Service professor has a real rockstar on their hands with this guy. It took a couple days to get the entire service completed but it was done right and with quality service. Also, every interaction on the phone with dispatch and customer service was top notch! From scheduling to completion! We will definitely be using this company for futue work. We also purchased the MVP program. Seems like a good deal for maintanence & service for electrical, plumbing, sewer, HVAC at discounted rates. Thank you Randal at Service Professor. We will be requesting you for future work. Doug and Angela."

"We are pleased with our bath remodel that included a new tub, tub surround and wainscot walls. There was one small problem with the walls due to the ceiling and walls not being plumb however they did go above and beyond by doing more than was was agreed upon by making plumbing improvements, installing a new lighted medicine cabinet and repairing a light fixture. They were very courteous and the installer even made a suggestion for a change that we agreed would be better."

"We recently had our bathroom renovated by Five Star Bath Solutions. They did an excellent job. They are very knowledgeable so they knew what needed to be repaired and updated before they installed the Shower and Tile Flooring. They also built and installed the furniture and fixtures we purchased. They very thorough in cleaning up once they was finished."

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If you are looking for a company to do a remodel or construction, I have one bit of advice for you:  Get yourselves on Jim's work list as fast as possible, because this company is so excellent that they are going to be backed up for months.  Word is spreading about New Image Remodeling, and that word is, "Integrity".  This is a quality highly sought after and difficult to find in this day and age.

Our project was daunting in many ways.  We purchased an old underground home and wanted (needed) to completely gut it and re-do everything.  Particular problems were:  How to wire in new ceiling lights when the ceiling is concrete with no attic space and the homeowner doesn't want a dropped ceiling;  How to run new plumbing when the floors and walls are concrete with no crawl space;  How to hide wiring and venting when concrete walls and ceilings provide no access;  How to assess and mitigate roofing problems when there are two feet of dirt on top of the roof connected to mansard roof lines.  And perhaps most difficult of all for a construction company:  How to deal with homeowners who were penny pinchers and wanted to do a good bit of the work themselves.  We actually had two other companies who would not work with us because we planned to do the tiling, some electric, all the painting, etc. (to be clear we have renovated several homes, but still it could be difficult to work things out).

When we had our first meeting with Jim, I worried that the scope of the project might cause him doubt.  But in his calm and considerate way, he took it all in stride and I could see that his wheels were already turning to figure out the puzzles that the house presented.  Throughout the project the communication was excellent.  Jim stayed in close contact, let me know well ahead of time when workers would be showing up, pushed the schedule up whenever possible, and called or emailed back within hours when I had questions or concerns.

When we decided to purchase our own bathroom fixtures, shower, vanity, toilets, rather than have the company provide them, it was no problem at all.  When I decided to add more work and new ideas to the list, no problem.  When I deleted work from the list, no problem.  The contractors he provided were among the best in their fields and their work was excellent.  Every last one of them were punctual, polite and efficient.  They became friends and I missed them when they left.  New Image started the project ahead of schedule, finished ahead of schedule, and came in under budget.  Jim presented us with a final review before the final payment, laying out the (many) changes we had requested, and deducted charges where we had deleted work or purchased our own supplies or fixtures.  Honesty.  You can trust this guy.

To sum it up, our remodel experience with New Image was...enjoyable!  How often do you hear that about construction or remodel?  Jim and his company have our deepest thanks and complete faith.  We will definitely be contacting him again when we move into "stage two" of the project in a year or two.  I would recommend them to everyone I know, and Jim is welcome to use us as a reference if asked.  So stop researching, friendly reader, and call him now.  Seriously.  He's booked out for months. 

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We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"My historic home had many design and installation challenges, but the team did an amazing job. They ended up moving my plumbing, building out a few walls, and built the floor under my shower pan. It was a lot of work and it was a unique situation but their work was perfect nonetheless! No detail was spared and my shower is incredible. I could not be happier with the work."

"The tub was purchased by the Plumbing company I Hired to instal it"