Get matched with top gas log pros in Brooklyn, MI

"We were shown the actual video taken on the inside of our chimney. It was deemed unsafe to use due to cracked and missing mortar, we were offered a couple of solutions as well as cost for them. 
"

"I was impressed with Chuck from Shamrock Chimney. He was realistic in his discussion and went thru various options from converting to a gas fireplace to wood inserts. He discussed the issues with the existing field stone face and converting to a two way fireplace. He certainly made me comfortable to consider Shamrock should the project move forward."

Chimney Rescue Squad is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"

The repairman showed up promptly and performed the maintenance service very professionally. It took about 20 minutes. Based on the gas log model that we had, we didn't need near as much replacement or refreshing material as was listed in the deal. I guess I was pretty satisfied with the service but felt that it was overpriced for the amount of time and maintenance needed.

"

"The response time from the first inquiry was excellent. The technician was very polite, knowledgeable, professional , friendly and knew exactly what I needed and wanted done on my gas fireplace. He worked in a timely fashion, and was very aware of keeping all dirt , etc., onto a covered area so my carpet stayed cleaned. I would definitely recommend this company to anyone that needs repairs, parts, a new fireplace, etc. to their fireplace. I have already scheduled my yearly inspection for 2024. Very pleased and thankful for Dennis Hearth & Home. Great job!"

"I called late Saturday afternoon regarding a problem with my air conditioner. They came out within a couple of hours and determined what the problem was. Because it was not necessary to fix the problem immediately, we arranged for the service person to come back early Sunday morning. He arrived at exactly the time agreed upon. They gave me three options to remedy the problem. Made the repairs that I requested. They were very courteous and professional during both visits."

"Left a message in the evening and received a call before their opening time the next morning. They were super helpful and had someone out that morning to get the furnace going again. The repairman was quick and friendly."

"Efficient and very timely. I noticed water on the floor by the furnace and detected a leak. I called Garmon and they were out with a couple hours. Problem fixed in 1 hr. Highly recommend."

"We don't use them for repairs because they're too expensive. They do subsequent cleaning services. I have an older home so it was a little bit tricky. They were very professional and they were a very capable group of people. They knew how to work in the older homes around my area. They clean up after themselves and they explained all the features of our new furnace. That's an investment too. Since it is an older home, they did replace some of the duct work and they did a fine job there too. Sometimes its a little bit difficult with all the nooks and crannies in an older home. They've managed to maneuver it into the areas that we needed it. They took the time and they were willing to explain all the things that they were doing before they did and the layout of it after they did the work so we understood exactly what they accomplished. We got to choose the heating system we wanted and because of the age of our home, we had to specialty design some of the duct work that had to be replaced. They're really good. They've been around the area for years. They're very expensive when it comes to service calls and repairs. They were competitive. There are a few competitors out here. Everybody was pretty much in line. I wanted the type of furnace that they were offering. We did our research and they had the best model. With the service call, they were $80 walking in the door. The products that they sell are carbolic products, they don't have to come in often. If they do it hurts a little bit. Its  little bit more expensive when they have to come in and fix."

We are a family owned company and have been in business since 1980. We offer a variety of services for any client within our service area. Sometimes we even go the extra mile to take care of people, especially in the winter months! We won't leave anybody cold. We have around 3-4 employees as we try to keep costs down for our customers. They are reliable and trustworthy and we enjoy having them around. We sub-contract only if needed. Our billing requires 50% down payment at the start of the job and the remaining balance is due at the time of completion. If the customer lives outside of our service area, we will charge for an estimate. But only if it is a long trip that would cost alot in fuel expenses.Otherwise Estimates are free.we rarely ever have to charge for an estimate. We are a great bunch of people and would love to have you as a customer. :)