Get matched with top drain pipe installers in Whiteford, MD

"A superior company. They follow through on their commitments. They have long time employees with great experience. BWN waterproofed our leaky basement about 10 years ago. No problems for almost a decade. After a recent weekend downpour we had water along one of the basement western storm-facing walls. We called and opened a service ticket with Gary. They called back in a little over a day and scheduled a repair at our convenience. Joe, a long time employee, very courteous, professional, and respectful, arrived on the job. He had reviewed our prior project and knew the property well. And it was a window well drain that had clogged. Luckily, it was easily unclogged and the problem was completely solved. We have always been pleased with the work and response of this locally owned business."

"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."

"Installed radon filter without any issues or hassle."

"Basement Gurus was on time and professional. My basement was water damaged and leaking. They installed a french drain and sump pit to keep the water out. I was very happy to have them in our home."

"Had a good experience overall. They had an opening in the schedule so were able to start quickly. Property had some plumbing buried in the floor that the crew had to work around and it was all done without any issues. Crew was professional and easy to work with. Haven't had any water issues since the drain and sump were installed several months ago--despite several big rains."

"We had them install an indoor sump pump (including digging the pit and pipes) and some basement walkout drain installation. They did high-quality work and finished quickly. Their price was the best of 5 quotes I received and so the value was high. The only thing that was not perfect was that communication was slow, sometimes they did not respond to texts, but they were good when they responded, and they showed up on time. Overall, 9/10, highly recommend!"

"Excellent customer service from the time we were introduced to the office staff until the service was completed and I home from the workers that installed our water proofing"

"Excellent work by Camilo and the JES team. Nice, neat, installation they left all the outside drain pipe install work neat too. Recommend the team."

"Kyle, the owner, was responsive to my inquiry and came out to do the estimate. I explained what we hoped to do and what our minimum we needed to have done and that we would decide based on the cost. Kyle created an estimate that was broken down into parts so that we could pick and choose what we wanted done. Work was started within a couple of weeks and completed in 2 days. I was happy with his staff and the work performed. The problem we had was afterward. After several days of rain, a section of the yard settled, including the rock wall. It was evident that the yard was not tamped well enough. I emailed Kyle and he agreed to come back out and fix the wall/yard where it settled. We decided to wait until the spring (original work was done in fall of 2017) in case there was more settling. In April I reached out to Kyle and he agreed to come out and take a look. I also informed him that the yard had settled more and it had created a low point where water was draining under the sidewalk and eroding the ground in that area. I have heard nothing from Kyle since then. I have since emailed him again and called him with no response. I was happy with the work overall, but not happy with the lack of follow through and communication. I have been waiting to write this review until the work has been completed, but now I'm unsure it that'll every happen."

"So far we've had two rain storms and no water. The guys who dug out the french drain were friendly and professional. Joel, the sales rep. was easy to talk to and pleasant to deal with. Although I think they may have been a bit, maybe 10 percent more in cost than several other companies we looked at, we felt they were worth it. 2 days to finish the job and no water in the basement to date. Money well spent!
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