Get matched with top security door installation pros in Westover, MD

"Home security has never been my favourite topics, at first a bit confusing there's network apps, motion sensors and connected door alarms all of which seem to work flawlessly together. We called two places ADT Authorized Dealer - Safe Haven and New Security INC. Bill Wood from ADT Authorized Dealer approached us in August 2019 after buying new house. Many of us have had that one teacher who makes it all click together they are often energetic and fun seemingly always at the top of their game. Bill's smile, genuine personality and willingness to teach difficult subjects to us made him the clear choice a 2nd time this summer when we installed ADT. We feel great knowing who to call and who to let in our house when we needed them. Communicating via text message and follow ups afterwards were "Better than Expected"! Thank You ADT Authorized Dealer - Safe Haven."

"My next door neighbor's house was robbed last week, and I realized that I needed to do something to give me further peace of mind. Purchased new home security with ADT and opted to get the premium options with flood detection and carbon dioxide monitoring. Keep up the nice job ADT!"

"They were very courteous and did a good job. Fixed a storm door and installed lights."

"Delivery was delayed due to credit inquiry. After the concern was raised, shipment was rushed to us. Self installation didn't go as easy. Issue was resolved over the phone. The glass break sensor was a bit sensitive to loud noise such as cabinet door closing and door sensor repeatedly falls off and had to be reattached. Notification of alarm activation was fast and made to the right contact numbers. This prevented false alarm calls to the police."

"It's all very user friendly and reliable. Jeremy helped get us setup with our new system - he was great, very informative and candid. Larry came out and installed everything, and he was a pleasure. I totally recommend 1st Security USA to anyone in the Washington DC metro area."

"I switched from another company to Security One, they use the same equipment. They had to come out and recode everything. I simply switched because of the financial benefit. I have only had them for a few months, and I haven't had any problems with them. They save me some money every month.  When my alarm went off, they did call me."

"That's the name I am vaguely familiar with; it's a home security company that is license to ADT franchise or dealer if I am correct.  They were very good.  They were prompt; they were quality.  The individuals move their business.  They were very timely and it was a good experience."

"Yvette Pringle provided courteous and professional feedback to me when I called to inquire about a new home security system.  My situation was unique because we were trying to find something that would work for a deaf person.  I appreciated that Yvette did her research to find out what would work.  She also offered different options in terms of a package and plan.  We did end up going with another company, but I really did want to recognize Yvette for her work.  She was very polite and helpful.
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"The electrician was puntucal, professional and very polite. I don't have an issue with the work performed, but the pricing on the "special" is confusing.  Certain fees are deducted from the allowed amount before the electrician actually arrives, so technically you don't get $200 worth of services starting when the person shows up at your door.  That's my only gripe.  I don't recall that being fully explained or outlined in the fine print. Maybe I missed it.
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"My expectation was the windows and the screens would be cleaned, including the tracks and the patio doors. Which I confirmed over the phone, and when the workers arrived. The workers completed their service of cleaning all the windows and patio doors. But the screens were not cleaned and some of the tracks were still dirty. My biggest complaint is the damage caused to my home during their cleaning. The way they situated their ladders on the outside of the home, you now clearly see where the ladder actually indented the aluminum trim around windows of the home. I noted the damage in 3 spots around the home. I immediately notified the company on 6/21/2016. I spoke with a lady in the office, and explained the issue. She said I needed to speak with the owner Mel, which he did called back. He stated, he would need to come out to the property and assess the damage. Someone from the office was to call me back to schedule the assessment. There was no return call, so I sent an email as a follow up on 6/23/2016, and no response. I followed up with another call, and spoke with the same lady in the office, and she stated the owner, Mel would return my call promptly, but no response back. It's now been a week and no response back. I thoughts the windows looked good, less the screen cleaning. My issue is with the damage caused to my home."