Best security door installation pros near Westover, MD

"Home security has never been my favourite topics, at first a bit confusing there's network apps, motion sensors and connected door alarms all of which seem to work flawlessly together. We called two places ADT Authorized Dealer - Safe Haven and New Security INC. Bill Wood from ADT Authorized Dealer approached us in August 2019 after buying new house. Many of us have had that one teacher who makes it all click together they are often energetic and fun seemingly always at the top of their game. Bill's smile, genuine personality and willingness to teach difficult subjects to us made him the clear choice a 2nd time this summer when we installed ADT. We feel great knowing who to call and who to let in our house when we needed them. Communicating via text message and follow ups afterwards were "Better than Expected"! Thank You ADT Authorized Dealer - Safe Haven."

"My next door neighbor's house was robbed last week, and I realized that I needed to do something to give me further peace of mind. Purchased new home security with ADT and opted to get the premium options with flood detection and carbon dioxide monitoring. Keep up the nice job ADT!"

"They were very courteous and did a good job. Fixed a storm door and installed lights."

"Delivery was delayed due to credit inquiry. After the concern was raised, shipment was rushed to us. Self installation didn't go as easy. Issue was resolved over the phone. The glass break sensor was a bit sensitive to loud noise such as cabinet door closing and door sensor repeatedly falls off and had to be reattached. Notification of alarm activation was fast and made to the right contact numbers. This prevented false alarm calls to the police."

"It's all very user friendly and reliable. Jeremy helped get us setup with our new system - he was great, very informative and candid. Larry came out and installed everything, and he was a pleasure. I totally recommend 1st Security USA to anyone in the Washington DC metro area."

"The job went very smoothly. The tech ran a bit late, but he called to say so. He installed a keypad by the front door and assessed the house for security. He suggested, since there are several casement windows in the living room and adjoining dining room that a breaking glass sensor would work better and be more cost-effective than alarming all the windows. He did alarm a door that the previous company (inherited when we bought the house twenty-three years ago) had not considered significant. I feel safer with the current sensor choices than the ones I had before.
He took the time to make sure I knew how to use the system, so I am very pleased with the service. My one caveat: I was told that the motion sensor would not register my smaller pets (two cats) because they weigh under forty pounds. They must have set off the sensor, though, because the police responded. The system certainly alerts the authorities, but that motion sensor is very sensitive!
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"We like their service. We haven't had any problems. They are very good. This was the first time we've had an alarm/security system in our home. The supplier is ADT. I like that I can set my alarm every night before I go to bed."

"It was easy. No one came to my house. I answered their questions. Those answers provided them with what they needed to send me a DIY system to arm my home. Everything was explained and all seemed simple until I got the kit. Nothing was wrong with the kit, however, I was nervous that I would not line up door and window sensors correctly. Afterwards, I could not figure out why I was so hesitant and nervous. I have tripped the alarmed, was quickly contacted and false alarm cancelled."

"The electrician was puntucal, professional and very polite. I don't have an issue with the work performed, but the pricing on the "special" is confusing.  Certain fees are deducted from the allowed amount before the electrician actually arrives, so technically you don't get $200 worth of services starting when the person shows up at your door.  That's my only gripe.  I don't recall that being fully explained or outlined in the fine print. Maybe I missed it.
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"Two technicians arrived at least 30 minutes early without calling before the early arrival. This may it necessary for me to rearrange MY schedule. I don't believe I had the maximum number of windows as stated in the Angielist Big Deal so it was agreed the inner or outer glass of my security back door would be washed instead. I do not believe this was done, so I cleaned the interior and exterior security door glass myself. The technicians did a good job of cleaning the windows. I rated the overall service with a "B" because of the unscheduled early arrival and door glass not being cleaned. I would have preferred to rate this service with A- since I have employed the company in the past without any issues."