Get matched with top water heater pros in Walker Mill, MD

"Everything went well I had a new hot water heater installed"

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"Johnny was very professional in performance of the hot water heater installation and helpful in answering all of my questions. Highly recommend the company. Cheers"

"Mr. Rema arrived on time Sunday morning to update my water heater. He installed an expansion tank, duct work and replacing the piping to the thermostat on the water heater. He did an excellent job and took his time. Mr. Rema also went to the local hardware store twice to pick up the material that was needed. The only reason I didn't give him an A was because he quoted me a price at the beginning and then went done on the price and then tried to go back up to the original quoted price. After talking with him he decided to keep the price at the lower amount that he quoted."

"Marin the tech was great he was friendly and took his time to explain what happen with my water heater and how I could prevent the problem from happening again. I would differently ask for him again to service my water heater. Thank you Marin!!!"

"Mr. Brian Langford made all the arrangements with the installation of our gas hot water heater from Lowe's via McCarthy plumbing. He was extremely helpful,patient, professional and available to answer all questions. Due to his approach to his work, we will be working with both companies in the future. Only concern I have is the warranty between Lowe's and AO Smith Hot water heaters. Once the heater is installed, Lowe's severs ties. If there is a problem with the hot water heater, you cannot return it to Lowe's although it was purchased through them, this is clearly stated on the Hot water heater in bold writing."

"Robert saved me a ton of money by informing me that I did NOT need to completely replace our shower handle units and in turn redo a bathtub. He found a simple solution to a problem I had previously been told need intensive work. He was readily available to come and give an estimate for the work. He was pleasant, punctual, informative, and followed through on the work discussed. He even agreed to recaulk our shower that I had tried to do myself. I found him to be honest and efficient at solving problems and giving advice on future work. I will utilize his services from now on all home improvement fronts before seeking out others."

"Charged $395 to install a refrigerator water line and remove an old saddle valve. We were getting low pressure from our existing fridge line, so I called to have the line and saddle valve replaced. Saddle valves are prohibited in the 2015 International Plumbing Code [Article 605.9] (adopted by Maryland), so I asked to have the existing one cut out and replaced with copper, then install a new ball valve on an existing copper line that is already closer to the the fridge anyway. Unfortunately Akeem either didn't hear or didn't understand the instructions properly, because after removing the old saddle valve he just put another one back in. I'm not sure why he even has them in his truck to be honest, since their use has been prohibited for several years. Anyway, after explaining again what I had been expecting he took it out and put in a ball valve. The finished work was of good quality. However given the misunderstanding about the job requested, apparent lack of knowledge concerning the Plumbing Code, and what I feel was a very high price for what amounted to about an hour's labor and maybe $25 in parts, I can't say I would use this plumber again."

"I hired JC Flood to fix my hot water heater. They popped over for a quick appointment and our hot water heater worked for a few days before dying again. JC Flood explained the hot water needed to be replaced. They were excellent about including proposals for replacement units. Very much appreciated!"

"The pro was very helpful with helping me understand my water heater issue. I learned something new about my water heater and the pro was prompt and friendly."