"My experience with this company was great. I was able to tell them my issues and they gave me several options. Ultimately we went for the full French Drain system. Everything was done on time and the estimates were very fair. Warranty on the work is great. I would call them again if needed."

"We were very happy with the response and service. Frank & Sam came same-day to diagnose our problem. They diagnosed & cleared a clog in the drain line and cleaned our sump basin to remove the odor. Once the clog was cleared, they also ran the drain camera throughout the lines under the house to check the integrity of the pipes. They were professional, personable, and efficient. They cleaned up thoroughly after they were finished. We'd definitely hire them again."

"Great, identified grout and debris from construction blocking drain. Cleared. Charged what was estimated. Quick and professional."

"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."

"Professional, informative and personable staff. Cleaned up at the end of the day. Most importantly, there was no leaking during a recent storm."

"We deliberately waited to write this review to make sure that the waterproofing John and his team produced in our basement was reliable and effective, and it is crystal clear that they delivered. We had underpinning, waterproofing, wrapping, and structural modifications done to our basement by Brothers and we simply could not be more pleased with the result. We have experienced multiple torrential rains, heavy snows, anything nature could throw at the basement and the space has remained bone dry, and we are at the bottom of a hill, no less. Aside from the product itself, which I could not recommend more, Johns team was punctual, communicative, and fun to work with. They always let us ask questions and explained what was happening each day so we werent caught off guard. They kept the space clean throughout the project and washed everything off thoroughly after the final work was completed. They were honestly a fantastic group of guys to work with. John, himself, is commendable as a businessman and a contractor. We received quotes from what seemed like a rotating door of BS artists who told us they could do the work cheaply or execute less robust solutions for the problem, yet all told us to keep up to 20% extra in reserve for surprise costs (not welcome news when you are talking multiple tens of thousands of dollars). But, while John is an excellent salesman, he cut to the chase, spoke honestly and knowledgeably about the craft, and did everything in his power to keep the budget to the contracted price. He maintained communication throughout the project and would answer texts and calls any time, day or night. In summary, waterproofing is a dirty business. There are a lot of con artists out there, and our house had even been waterproofed by one of those con artists before we bought it. Brothers Waterproofing is the polar opposite. We would recommend them to anyone, and we have."

"Had sump pit expanded and deepened and new pump installed. Work done on time, neatly, and efficiently. Did not disrupt our routine. Area is clean and upgraded. It is something that does not show itself, but we know the importance of this thing. We have an old, old field stone basement and water is always an issue. The new pit is larger and should cut down on wear for the pump, a battery backup system that give peace of mind for the power outages that come usually in heavy and crazy storms, as Baltimore sometimes gets these."

"Great quality, punctual and good communication. Got a sump pump and french drain installed and very pleased with the work done by Josh and his crew."

"I had a great experience with Best Buy waterproofing. I contacted them for inspection due to water rising underneath my tile in the basement. They responded very quickly and had someone out for the inspection a day later. Ed completed my inspection and was very informative and communicative throughout the whole process. He didnâ t try to scare me into getting any services and was very patient with me. Any questions I had he was on it and available. When I made my final decision it was quick and a painless process. The crew cleaned up well and walked me through the work they had done. They installed a new drain and sump pump. Might I add they made my installation very esthetic by placing the line in the wall to hide the pipes when the dry wall is replaced. I will definitely recommend to friends and family!"

"Chris was my plumber and he was knowledgeable, courteous and responsive to my project. I would highly recommend this company for your plumbing and heating needs. They will be my go-to service provider for my future needs."