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"Highly recommend. Exceptional and professional service from their contractors and most especially by Nolan Walker (Performance Consultant). Nolan showed photos taken of my home's ductwork and insulation and provided a list of options and the cost of each project so that I could make a well informed choice of which projects to pursue. He took his time and was honest and understanding - not aggressive like other companies I have dealt with. His test-out and follow-up appointment was just as thorough. It was a pleasure working with him."

Why choose ROI Construction? Our Gold Standard guarantee is 100% customer satisfaction, 100% of the time! - It's that simple. No need to keep looking for “Contractor near me,” we are the top local Maryland and DC family owned Exterior company (est. 1974) that delivers the best results and a positive return on investment in the area!\n\nROI also does a final walkthrough of every-single-job to ensure that we deliver a superior finished product for every ROI customer!

"The team arrived slightly early to be well prepared to start the job on time. As they began they laid down protective barriers to keep the home clean. While in the attic they blew in the insulation with an even consistent barrier, ensuring that all locations with infrastructure were well covered. As they wrapped up the job, they cleaned behind them as they closed up the attic, removed the floor coverings and were on their way. The only way I can tell they were here is that the heat runs less in the winter and the air conditioning runs less in the summer. I would recommend this process and this team to anyone who owns a home and has not insulated their attic."

"Debbie, the AC&R salesperson, was very knowledgeable and confident. They were the 2nd quote I got for work and came in even lower than I expected (which gave me pause as a low bid is a red flag). But true to her word, they did the work professionally (mostly...see below) and promptly. While I had another company do the energy audit for the Pepco rebate, AC&R took over the work, did the blown fiberglass one day and the spray foam the next.



For the blown fiberglass in the attics above our additions, they added spray foam (from a can) around any gaps per the contract and foam board baffles at the soffits. The installer noted that all our soffits were blocked and the batting insulation was too wide for the rafter channels, so he leveled it out as best he could to ensure an even coating of blown insulation. At the end, he sealed up the gaps between the attic and our to-be-finished upstairs (cape cod style, so all one room).



For the spray foam insulation, the team came in the next day, and I had to be out of the house due to fumes. I did come back around noon as they expected to be done well before then. They didn't know I came in and I went to the back of the house to watch TV on my work break. The one annoyance was during their cleanup, one of the installers came down into our kitchen and then saw me. He said he was looking for a vacuum cleaner to clean the stairs. I told him don't worry about the carpet as it was getting pulled up, but this was the one piece of unprofessionalism I noted above. Contractors should NEVER use the homeowner's property; they should bring their own tools, including vacuums!



While the spray foam can get very messy, they kept the splatter mostly contained to inside the crawlspace, not the finished flooring. However, I was surprised that they didn't tape off the outlet covers or light switched. since the particles are so small, we're going to have to replace the switches/receptacles at our cost. Also, there was a storm door screen that wasn't covered and now needs cleaned. Basically, I think they should have taken more care in covering the very few items we left upstairs and the outlets/switches.



They didn't spray around the window frames (large gaps where window weights used to be) because the open cell foam would expand too much. If I wasn't there, I think they would have just left, but it was clear in our contract discussions they needed to insulate those spaces too. They used a few cans of "Good Stuff" equivalent, but didn't fill in the gaps entirely. It did the job well enough, but it's a ding against them as I expected more preparation.



Lastly, I thought that AC&R would walk me through all the scheduling and final "test out" (for the Pepco rebate), but I had to contact them and schedule with someone different each time. They were always prompt, but I expect the experts to know to do this for/with me rather than expect me to know the process. I go through it once in a lifetime while they do it weekly.



While the end of the review sounds more negative than positive, I would definitely recommend AC&R out to others as they're priced right, they have been in business for over a century, and like any contractor, you just need to follow up to be sure everything is done to your satisfaction.
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"Bob & his crew arrived on time and worked diligently to add the insulation to my home taking the time to educate me as well. They cleaned up afterwards and even patched up some nail pops that appeared."

"Person who visited was very polite and noted that what I purchased was likely not something that would meet my expectations.  I wanted an energy audit, how my systems could be improved in home, lighting, heating, insulation and air conditioners.  What I got was a list of things they could work on and the price to do that work.  The work list in no way was considered an energy audit, rather it was a punch list of things I could do based on their visual inspection.  I did not have a comparison of work and benefit/savings calculation.  There was no checklist of inefficiencies and how that translated into energy losses. For example, multiple hi hat lights in house, they spoke about boxing and insulating a few, less than 10, when I have almost 90 in house.  Overall I was disappointed, the tech who came said the offering needed to be better presented prior to start of work."

"The installers were on time and finished in a timely manner. They covered the entire work area with tarp and completely cleaned up when they were done. They walked me through everything they had done and had the permit application with them. They even fixed a minor leak with the hot water duct they discovered while checking the equipment."

"My home was very drafty.  During the consultation I was told that by insulating my heating and AC bills could be reduced by 40%.  This past winter was not cold enough to compare, but in the summer my air ran constantly and my bills were not reduced even 20%.  My interior walls have nail pops everywhere.
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"The team came out on time and did an outstanding job. The crew did a good job of protecting our hardwood floors and keeping the area clean inside our home. This was a quality installation and we are looking forward to cold weather so we can test out our new stove. I would definitely recommend for a chimney liner or wood stove installation."

"I will be paying for the tarp installation, but ultimately, my Condo Association agreed to provide their repair person, at their cost, when it was proved that it was the fault of the roofers. I was very pleased with the professionalism and prompt response of Kargman. I would certainly use them again and would highly recommend them to my friends."