Get matched with top patio pros in Ridge, MD

"J&R Chavez Landscaping, LLC did an incredible job repairing the grouting and sealing a large natural flagstone patio at our home. It was in very poor condition and when his team left it looked better than new! His team was also able to repair and rebuild the interior supports under the floor of the patio. The workmen were excellent, came on time and worked over three days 8-5 every day. They were courteous and highly skilled in stone work. The price was very reasonable as well."

"Reliable contractor, adequate cost, good communication."

"Fernando with The Paver Boss was very responsive, efficient and kind. He and his team: power washed my house, patio and shed, cleared more leaves and sticks than I'd like to admit, replace some fence panels and hauled an entire trailer full of junk to the dump for me all in 2 days!! Along with other small things like moving some stuff around the yard. I already have more work lined up with them, like gutter and soffit replacement and some concrete work. They are local to Lusby so it's nice to have a reliable company in my neighborhood 😊"

"Positives: The design work was great. We spoke with several kitchen companies before deciding to go with VKB, and Joe, the designer we worked with, put the most effort into hearing what our goals were and creating a creative plan for us. He was knowledgeable and helpful, and had a good eye to notice things that we hadn’t considered. He also offered helpful suggestions regarding cabinets, countertops, paint colors, etc. We were happy with the finished product. Negatives: The biggest issue we encountered was a lack of communication. We discussed various issues with the designer, but these frequently were not communicated to the actual workers doing the job. For instance, when the workers showed up on the first day, they didn’t actually have the plans for what was being done with the kitchen, and we had to explain the job to them. Joe offered to add lighting inside our closet, and we contacted him and said to go ahead and do it, but that information was not communicated to the workers until it was really too late, so it was never done. Sometimes it was 48 hours before we would hear back from Joe when we contacted him with a question during the process of the remodel. Because a lot can happen in two work days, this was sometimes problematic. The second issue we encountered was that when speaking about the project beforehand, words like “plumber” and “electrician” were used, but no plumbers or electricians were actually employed; general contractors did all the work. As a result, we felt uneasy about the quality of the work that was being done. For instance, the evening after our sink was hooked up, it came disconnected while we were using it, with the result that water was spewing all over our under-sink cabinet until my husband reconnected everything properly. Additionally, the cabinet seal on our dishwasher was installed backwards so that the rubber flap was sticking out. (They fixed this upon request.) Issues like these make us feel uneasy, and we weren’t confident that the work we couldn’t see or notice right away was done right. We wish that an actual plumber had been hired to do the work, as we had expected, or at least that it had been clear up front that this would be the case. Finally, we felt that the workers who were actually doing the job were sometimes careless toward our home. For instance, they piled tools and trash on our back patio, but in the process knocked over a plant and crushed flowers in our flower bed. They got paint smudges on a wooden shelving unit in the kitchen while painting. Similarly, certain details of the job were missed until we pointed them out. The finished product came out well, but we aren’t sure it would have if we had not been carefully supervising. (For instance, they forgot to run an electrical line for the oven until we reminded them, and a different faucet than we had selected was installed. These issues were always corrected once we pointed them out, but we were surprised that mistakes like this were made.)"

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety construction and lawn care services. You will find us to be competitively priced with close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!

"Overall, I thought the person that came to my home to give an estimate of the patio we wanted to build was not very professional. She came up with a sketch for the patio which did not incorporate the design ideas that I wanted. She was willing to re-sketch the design 2 times to get it right, but then seemed to get annoyed that I asked questions about the materials that were being used, the options that were available...etc. Granted she may have been having a bad week, but I expected more. Ended up going with a different contractor and glad I did because the quote I got from them was $1000 less and I loved the job they did. 
Overall, I would give them a B-.
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"FA Outdoors redid my deck last year and they were great. The sales team was wonderful and they did everything they promised. Construction was quick and easy. I love my new deck and would definitely use them again."

"Fernando cut and removed all the mortar joints on my stone walkway. Then he installed new mortar. He showed up on the date and time we discussed and the work was completed on time. He was clean and respectful of my property. He took the time to carefully remove old mortar and preserve our existing stones. The walkway looks great and we plan on hiring Fernando again!"

"I can't recommend this vendor highly enough!  I had been trying for years to get my curbside rural mailbox to stand up straight and within the USPS guidelines, but whoever had installed it originally had done a lackluster job.  I contacted Jim Hughes at Mailbox Xpress, inc., and he came out when we had arranged and replaced both the mailbox and the post.  I immediately noticed the difference: the post now stood up straight and the mailbox was where it was supposed to be for the rural carrier delivery.  There was a five-year guarantee on the installation, but this has lasted for at least a decade, with no leaning or major deterioration.  The mailbox itself is of a higher quality than I could find, even now, at either of the two large "hardware" stores near me.  I ran into Jim today while he was installing a neighbor's mailbox, and I asked him where I could get a quality mailbox like his, as the paint on mine is quite weathered, and he said I don't need a new box and that he'd come by and repaint the box for free because he "loves his customers" and likes to maintain a happy customer base.
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"From the initial inquiry via Angie's List, to the visit from Chuck, our salesperson, to the installation and everything in between, I was pleased with the service that I received from American Jewel.  The customer service was responsive upon first inquiry and I received a call from somebody the same day.  When Chuck came to our house, he was knowledgeable and congenial and most of all, took the time to review all of our options and made sure our questions were answered.  He also measured and advised us that someone would call us to schedule an installer to come and re-measure before the windows and patio door were ordered.  We heard from someone the next day and within a week, the installer came to ensure accurate measurements and take photos.  We were told that once the windows were created, we would receive another call for an installation date.  I had changed the orientation of the patio door to open from left to right from the way the door was currently.  I was impressed to receive a call from the office to double-check the direction that I wanted the door because the photos had showed differently from what I ordered. I also received a call from Chuck advising that the door turned out to be a custom-size and it would be $200 extra.  He explained that was why they come back out and measure to make sure.  No problem.  About 2 weeks later, the installation day had arrived and the two guys that came were punctual and completed the job in one day as promised.  They cleaned up after themselves, removed all old windows and debris and reviewed the features of the windows and doors with me.  The quality of the windows are good for replacements and the door is solid as well.  I opted for the upgraded brushed nickel hardware which looks great.
One note to mention:  I did notice that the sash on one of the windows was bent and looked like it was damaged in transport.  The installer took note and wrote on my final bill that it would be replaced.  As of the writing of this, I haven't heard from anybody on the replacement piece, but given my overall experience so far, I have no worries that American Jewel will take care of it.
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