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"They did an excellent job of waterproofing our foundation, burying downspouts, and replacing a patio to guarantee drainage away from the house. Most of our interaction was with the crew foreman. He spoke good English, showed attention to detail, and did a careful, professional job even when the weather got so hot we found ourselves urging the crew to take more breaks. They were not the cheapest bid, but worth it for the skilled workmanship. This is the second project we have hired them to do, and I would recommend them for any work where drainage is important."

"that Roberto and the crew did a great job on the retaining wall and driveway. The workmanship was excellent, and Roberto accommodated my every request for alterations in the design without question. In addition, his suggestions contributed to creating the finished product that I had envisioned."

"Tried to schedule a routine maintenance appointment available to customers who signed up for service plans, but Len could not follow through with their commitment three failed/rescheduled appointments in a row!! Each required four hour commitments from the customer. I tried to communicate with dispatch and customer service but unfortunately I don’t think these two departments have an open line of communication between them. I would not recommend for anyone to work with or engage with this company. Len did not follow through on their half of the commitment and disrespected my time as an in office working professional."

"Very kind and competent. Happy to give my money to a family business instead of one of the plumbing giants. As far as pricing, I had a utility sink faucet and drain replaced, and two shut-off valves and a hose bib installed, and was charged $2,500."

"I received an estimate in August, 6-7 months before the 2nd estimate which was end of February. I called to schedule an appointment end of February explaining I was no longer cutting all three trees down, in addition I stated the estimate was confusing. The scheduler conveyed the new estimate may be lower or higher. After some minor scheduling changes the estimator arrived end of February, 40 minutes late. Another company arrived at the same time so appointment was very short. I conveyed the pricing in August and also stated it would be helpful to estimate my neighbor's portion of the stump grinding of the roots which is in my neighbor's yard. Mr. Lopez stated what the price would be to cut the tree down and 1/2 of the stump grinding fee. He waived the tree trimming of the tree next to it (probably as it was likely to be damaged from the other tree being removed) and charged a separate fee for two other trees to be trimmed. I received the estimate but had questions whether the 10% discount was applied as the estimate did not have any discounts. The scheduler stated I was not a new customer but she checked with the estimator who stated he provided a discount already. I then emailed them asking if the 15% Angie's List could be applied instead of the 10%. They spoke to the owner and provided an additional discount of $50. I also claimed a deal with Angie's List for 8 hours of work and clarified how that would work. They stated it would probably be more expensive as they stated an hour is per worker (they did not state how many hours the tree work would take and how many workers they would send but I decided to stick with a flat rate as they could send 4-6 workers and my fee did not include stump grinding in that deal). I told the company I requested Miss Utility mark utilities as my neighbor's roots may be in conflict in regards to the root grinding. My neighbor also asked to meet with the company and receive his own estimate (this was already in my estimate so I agreed to meet with them). The company, a man came out of his truck and rang my neighbor's door bell. He did not identify himself as the owner until I expressed surprise that he stated the estimate I received was from a different company. I described the estimators in August (man and woman) and February (Mr. Lopez) and the owner stated, "the tree is big" and I am re-thinking the estimate." I stated his company gave the same estimate twice already. He asked me if I would consider a bucket truck and I stated, "your estimator did not go over equipment with me, I would be happy to move my cars from the driveway." He stated, "if my estimator told you the amount for the entire job, we may honor it but I will get back to you." Note this is after I received in writing two estimates for the same pricing so I was upset that I should receive a third estimate. My neighbor told me to wait and see. My neighbor emailed me if I had another contractor as this one is not working out. After some debate over how to proceed I asked him what happened. He stated the owner called him and stated, "I am not working for your neighbor due to her poor behavior." I found this strange as I did nothing wrong. My neighbor was told the job is cancelled and he has my tree roots in several places in his front yard raised up about 10 inches above the ground but is willing to live with it for several more years (the previous owner of the house lived in my house for 29 years and did not cut the tree down). Despite my statement I would refer the company for future business they told my neighbor I was the reason they cancelled the job. They never contacted me nor did they respond to my email regarding my statement that my neighbor was told the job was cancelled. I was also surprised at the owner stating he would grind 3-4 inches in the areas marked, "conflict" don't dig within 18 inches of marked utilities but everyone has there own business practices."

"I put a request out and Gordon responded in minutes. He provided a free estimate the same day and was able to complete the job within 36 hours of calling him to book. I am very pleased with the results! Gordon trimmed tree limbs away from the roof, cut branches off of our magnolia tree that were damaged during the recent snow storm. Additionally, he a beautiful job pruning our Holly and other bushes at the front of the house. The icing on the cake was he was able to offer his services for half the price of two other competitors. I am very satisfied and highly recommend Gordon!"

"I called for an estimate and the company sent a rep. He was very friendly and promised to send me a quote. Had to text back the email since their online system did not have it. That was it. Never heard back even after following up two times. Because of this I will not recommend. If you have a huge job, go risk working with the company. If you have a branch or small tree like mine, good luck getting even an estimate from this company. Totally unprofessional. Look at website, it should have been a sign. Verbose, mind 90s feel."

"I hired Shifflett Tree Service to remove a tree in my front yard. Everything went very well."

"Excellent customer service. Top notch quality service. We will definitely be using again for all our construction needs"

"I accidentally broke the PVC pipe leading out of the condensation drain coming out of my air conditioning unit. (This may seem to be a minor problem, but that is only because you didn't have to haul the buckets of water produced during this heat spell to the sump pump drain.) I put in the request on Monday afternoon. They arrived first thing Tuesday morning -- early. It took them all of about 15 minutes. I could not ask for better service. They were prompt, professional, friendly, and courteous."