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"To the entire team, please allow me to express my gratitude, appreciation and extreme satisfaction with your high quality work. We couldn’t be more pleased with the outcomes. The team was kind, professional and supportive throughout the entire process. We encountered a challenge with water intrusion from our basement door, and the team was flexible to accommodate troubleshooting with our basement waterproofing team, which allowed us to define the root cause and work to find a solution. The brief delay was unavoidable and the team repaired the area that required deconstruction quickly with high quality. They were also collaborative with our basement waterproofing vendor to ensure we maintained proper water protection. We absolutely recommend the Basement Remodeling team to anyone looking to create a beautiful basement space in their home. From start to finish we felt valued and were treated extraordinarily well."

"This company went above and beyond for my wife and me. We wanted a balcony with steps but we had an HOA to go through. Shaun talked to my HOA several times and even visited the HOA property management company to drop off and speak to them about my build. His two workers showed up each day even on the weekend to get the job finished in a timely manner. The 2 man crew did a phenomenal job with keeping my lawn as nice as they could and even replaced the dirt and bricks they had to dig up for the posts. This was the best experience we have had in a long time with contractors and I thank Shaun and Maryland Remodeling &Design/Build for restoring my faith in contractors."

"We had a great experience with Tony and Monocacy Builders. The quote and contracting process was quick and easy, and we were able to get scheduled quickly. He was flexible, communicative, fair, and timely throughout the process. The end result is as expected and we’re very happy with it. He also worked through questions and changes that arose during the process, to ensure we ended up with what we wanted and needed. All in all a very positive experience and would use again."

"I would like to start by saying I researched this company thoroughly on different websites and met with a member of the company and I thought they were really going to turn out to be a great choice for my project. It ended up not being the case for me. I feel like I was treated as if my business was not wanted or needed and I am disappointed. I am still just sitting here“shaking my head” at the whole interaction. I went to a home remodeling show at the Baltimore Convention Center on Friday, February 16, 2018. I met a representative for the company that was working the booth at the show and explained that I was looking to add a porch to the front of my house. We spoke at length with someone that ended up being a designer for the company and showed him some “inspiration photos” of ideas we had in mind for the project. We showed him two pictures on a phone with crude Photoshop renderings of our house with some images of different porches we admired added to the front of our house just for a reference point. The designer gave us his card and told us to call the company to set up an appointment for him to come out and measure and discuss the project further. On February 27th 2018 we contacted the AES Customer Care department and made an appointment for the designer to come out for measurements and other information needed for an estimate. When we mentioned the “inspiration pics” we had we were asked to email them to the company in care of the Customer Care person that set up the estimate appointment. At that time an appointment was made for March 14, 2018. On March 14, 2018 at 3pm the same designer we met at the remodeling show arrived and took measurements of the front of the house. He was just as nice as he had been when we first met him. He stated that he didn’t feel one of the ideas we showed him would work because the pitch of the existing roof was too low to add dormers. He stated the second “inspiration pic” idea would work he thought. He drew some quick sketches on his IPad to explain to us why he didn’t think the dormers would work and we agreed. He also showed us a picture he had on his IPad of a porch project he designed for another customer. It was similar to what we were looking for and the house in the picture was similar to ours in the style. We really liked it. He explained at length how he would build the foundation of the porch without having to pour a lot of concrete and the different finishes we could use. He was probably at the house for about 2 hours answering our questions and explaining things. He told us he could produce a computer image for us of roughly how the porch in his picture on the IPad would look on our house--He stated he would need to do a computer drawing anyway in order to generate the estimate and he would share the drawing with us so we could get a general idea of how it would look. He told us it would take “about two weeks” to get the drawing and the estimate to us. If and when we signed a contract, work would begin approximately 90 days later because they were so busy he said. He left stating he knew “exactly what we wanted” (his words). Two weeks came and went and we heard nothing. I emailed the Customer Care Department on Friday 4/20/18 @ 12:52pm to ask how the estimate was coming along since it had been a little over a month. The same Customer Care Dept. person we set the appointment up with initially responded @ 1:05pm to say they would ask the designer to contact us as to when we could expect the estimate. I emailed Customer Service again on Friday, 5/4/18 @ 11:50am to say we still hadn’t heard from the designer. The Customer Care Dept. (same person) responded @ 11:52am to say he will let the designer know we are expecting communication from him. (No apology for the delay or anything else, just that one sentence). On Thursday 5/31/18 @ 12:32 I again emailed the Customer Care Dept. to say “I am reaching out one last time in an attempt to get an estimate. I am hoping this bad initial experience is not reflective of the company as a whole. Is there someone that can email me an estimate? At 12:42 the Customer Care department (same person I’ve been communicating with) responded saying “I will contact the designer and request him to contact you to let you know when to expect those mock–ups” (again, no apology or anything other than that one sentence). FINALLY on 5/31/18 @ 4:52pm I received the email below from the designer. He cc’d the Customer Care Dept. person I had been communicating with as well as the owner of the company. “I apologize as to any confusion with emails as I had sent you a couple emails a few weeks ago and then before that as well so I am replying to this thread. We had sat down and looked at your existing roof line and determined that because the original pitch on your roof was to low to add any kind of meaningful dormers and to connect a front porch based on that look. We felt it better to have an engineer look at what you want to accomplish and then do some structural drawings to get a proper spread and from those drawings (if it were possible) we could do a build cost and take off. The existing roof line was to low to present any kind of structural and finished look for what you wanted. Let us know if you would like the name and number of an engineer” I responded to all on 5/31/18 @ 8:06 pm. In a nutshell I said I would be interested in seeing proof of those sent emails because I never received anything from him at all after he left my house on March 14th. I reiterated the things he had done and said when he came to the house that I talked about above and said there was never a discussion regarding an engineer or anything remotely similar. I also said how disappointed I was. I never received any further communication from the designer, Customer Service Dept. person I communicated with that was cc’d on the email, or the owner that was cc’d on the email which is what has prompted me to leave the bad review. I am assuming the Customer Service Dept staff member and owner were cc’d when the designer finally responded to me because he was told to so they would know he did finally respond so I would stop “bothering them”. I can’t put into words how disappointed I am in the way I was treated by AES. I truly don’t think this behavior is typical from them based on the glowing reviews the company gets. It also appears they do beautiful work which is another reason I am disappointed. I still have no idea what the issue was but I had a horrible experience with them for whatever reason."

"Our place had good bones but didn’t work for our daily life. Every room felt cut off from the next. Ben and Teddy from Top Remodeling sat with us and came up with a better layout without changing the size of the home. They moved the hallway, opened the living area, and added a custom touch in almost every room. They rebuilt the inside from the studs and used solid-core doors and clean finishes. We went with soft white walls, bronze handles, and natural maple cabinets. Now, it all feels open and calm. Every room has a purpose."

"DMV Pro Services is very reasonably priced for replacing my standing shower with a retail shower kit. The shower installation was about half the cost of 2 other custom bath companies. Luis and his crew were able to start the project 2 weeks after giving the estimate. Their work came with a 1 year labor warranty and 3 year waterproofing warranty. We are happy with the installation and highly recommend based on affordability, timeliness, quality of work, and professionalism!"

"I had such a great team working on my home. Every project was completed exactly how I requested and done timely. The most important factor for me was how they cleaned up after themselves after every job. Also, the constant communication. The work is definitely quality. I did everything in phases just to get a feel of their work. I had electrical and painting done in my office and mudroom. I later decided to hire them to complete some electrical, painting, gym, and storage built out in my basement. I am saving up for the full bathroom I want done in my basement. Will definitely hire them again."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"From start to finish, Eugene and his crew were excellent to work with. Our free estimate was much more concise than the "ballpark estimate" thrown out by other companies. While you should always budget for surprises during construction, our estimate was itemized in detail, and showed what upgrades were available and their pricing. The total price was the best of all of our estimates. They worked efficiently, were always friendly, and cleaned up each night before they left. Eugene stopped by frequently to ensure everything was on track and accommodated my suggestions for minor tweaks throughout the process. I very much recommend them and will use them for future remodeling."

"Superb! My first remodeling experience. Jim Graves and his team flawlessly managed the entire process from estimate to design to demolition to "build". First rate team for every effort. Jim was engaged at every step of the way, and the foreman was experienced, hard-working, professional, and communicative. Honest, transparent & understandable pricing, and most of all - they know the work. Jim has over 40 years of experience, and it is evident in the pride he takes in his projects. Overall, great pros to work with. I would unhesitatingly use them again!"