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"Excellent customer service and assisted with design of the projects."

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"Excellent work. Tremendous attention to detail. Could not have asked for a more professional job. Always arrived on time and cleanup was outstanding. Would hire again"

"Had three walls in Master bedroom closet done as well as kitchen pantry. I was very happy with work and value. I was able to add shelving and customize."

"Done on time as promised"

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"The work was quick and nicely done. I love my deck. They did a great job!"

"Our fence looks incredible! They came swiftly to do the work, and we still get compliments about how great our fence looks. We liked working with Henry. The first issue arose when the fence exceeded the quote and contract that we signed. We weren’t told this until the very end of the work, which was not great to say the least by an additional 20%. We knew there was some flexibility in the price, but it would’ve been nice to say, by the way, we’ve exceeded the estimated price and expect the final price to be in this range. Lastly, we also had issues with our gate hinges and called them back 3x until it was finally fixed. It was difficult to get them to come back out even though we were under warranty, and we encountered issues with their customer service and communication. We would probably still use them again for another fence but would only communicate with Henry."

"The fence installed by Minor Adjustments is very impressive and professionally done. I am quite pleased with their work and how efficient the crew works. They started and completed the project in a timely manner. They also did a great job cleaning up afterwards. Highly recommend this contractor for both big and small projects."

"Charlie Ornamental LLC did an excellent job with replacing an anchor rail and painting the entire railings. He made the initial meeting on time, performed a review of the issues and gave me a price. When the weather allowed, he completed the job in a timely manner. I would use and recommend him again."