Get matched with top carport repair pros in North East, MD

"It was completed on time and beautifully"

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"My family & I were very pleased by the work we had done by Remodel Max. Shout out to Wayne, Dennis, Madison, Mitch, Brennen, & Nick. I was seeing signs in our 75 yr old house that indicated to me that the house might have been sinking, so we called out several contractors. I asked each contractor to bring a structural engineer along for the inspection, & Wayne was the only one who was willing to accommodate that. He was also the only one who could see the extent our floor joists & triple beam were deteriorating, was able to list the myriad of issues we had, & in each way it needed to be repaired. He was very thorough in his inspection. The repairs to the house required us to move out of our house while they rebuilt our entire first floor (+jacking up & re-leveling the house). Mitch & his crew handled it well, to put it lightly. Each of them went the extra mile & took time to make sure everything was done correctly. They were all extremely communicative, professional, & down-to-earth."