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Verified Reviews for Drapery Cleaning pros in Mount Rainier, MD
*The Angi rating for Drapery Cleaning companies in Mount Rainier, MD is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Drapery Cleaning needs.
*The HomeAdvisor rating for Drapery Cleaning companies in Mount Rainier, MD is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Drapery Cleaning needs.
Last update on November 23, 2025
Find Drapery cleaners in Mount Rainier

Hew's Carpet Care
Hew's Carpet Care
Since 1985 carpet cleaning Hew's Carpet Care, LLC, provides carpet cleaning, oriental rug cleaning and repairs(rewaiving, recoloring and refringing), upholstery cleaning, drapery cleaning, wall to wall carpet repairs/stretching lifetime warranty(padding replacement, holes, burns etc.) air duct cleaning and other residential and commercial cleaning services, to Virginia, Maryland, and Washington, D.C.. We welcome your questions and thank you for your interest.
"Hew did an excellent job. Stretched a carpet with rolls, pulled in in all directions to ensure a tight fit and no seams. All rooms, stairs and hallways were spot treated, brushed and steam cleaned. Excellent job for a fair price."
Richard C on June 2024
Since 1985 carpet cleaning Hew's Carpet Care, LLC, provides carpet cleaning, oriental rug cleaning and repairs(rewaiving, recoloring and refringing), upholstery cleaning, drapery cleaning, wall to wall carpet repairs/stretching lifetime warranty(padding replacement, holes, burns etc.) air duct cleaning and other residential and commercial cleaning services, to Virginia, Maryland, and Washington, D.C.. We welcome your questions and thank you for your interest.
"Hew did an excellent job. Stretched a carpet with rolls, pulled in in all directions to ensure a tight fit and no seams. All rooms, stairs and hallways were spot treated, brushed and steam cleaned. Excellent job for a fair price."
Richard C on June 2024

Residential Rug Care LLC
Residential Rug Care LLC
Our family has been in the cleaning business for over 100 years. We clean area rugs and drapes. FREE PICKUP & DELIVERY in DC, Maryland & Virginia. We hand wash the rugs and scrub them clean. All work is done at our state-of-the-art plant by our highly-trained employees. Experience makes the difference. Drapes can be cleaned on-site or taken down, cleaned and rehung. Don''t trust your treasured rugs to just anyone.
"Took (2) rugs too the Crofton shop they did a wonderful job, Jim bergman was a true professional,& Ms Brenda showed was a true professional at her jobs well"
Michael T on September 2025
Our family has been in the cleaning business for over 100 years. We clean area rugs and drapes. FREE PICKUP & DELIVERY in DC, Maryland & Virginia. We hand wash the rugs and scrub them clean. All work is done at our state-of-the-art plant by our highly-trained employees. Experience makes the difference. Drapes can be cleaned on-site or taken down, cleaned and rehung. Don''t trust your treasured rugs to just anyone.
"Took (2) rugs too the Crofton shop they did a wonderful job, Jim bergman was a true professional,& Ms Brenda showed was a true professional at her jobs well"
Michael T on September 2025

Z Cleaners LLC
Z Cleaners LLC
Z Cleaners LLC Hello Neighbors We are provide high quality professional carpet, upholstery and drapery cleaning service for our customers. Our 10 years experienced technician come your house give free estimate for our services. Cleaning method Carpet - we use hot water extraction system which will deep brush hot water formula dirt extraction deep clean your carpet. it will dry only 2 hours Upholstery - we will inspect fabric of your furniture and will decide either use dry cleaning or hot water extraction system. Drapery - we will provide you free take down and re hang service. 20% Off for first time customers.
"They did a great job. It was excellent. The two-man crew was very responsive and punctual. And their price was awesome. They also cleaned a fabric-covered chair for a good fee, while they were there."
Elie I on December 2020
Z Cleaners LLC Hello Neighbors We are provide high quality professional carpet, upholstery and drapery cleaning service for our customers. Our 10 years experienced technician come your house give free estimate for our services. Cleaning method Carpet - we use hot water extraction system which will deep brush hot water formula dirt extraction deep clean your carpet. it will dry only 2 hours Upholstery - we will inspect fabric of your furniture and will decide either use dry cleaning or hot water extraction system. Drapery - we will provide you free take down and re hang service. 20% Off for first time customers.
"They did a great job. It was excellent. The two-man crew was very responsive and punctual. And their price was awesome. They also cleaned a fabric-covered chair for a good fee, while they were there."
Elie I on December 2020
Diamond Carpet Service
Diamond Carpet Service
No subs. Cost determined by the job. No travel charges. May contact through email. Additional contact: Angel Calderon.
No subs. Cost determined by the job. No travel charges. May contact through email. Additional contact: Angel Calderon.

Ayoub N&H
Ayoub N&H
For three generations we have specialized in carpet cleaning, rug cleaning, in-plant Oriental & area rug cleaning, carpet installation, and repair of your floor coverings. When you're in need of new carpeting, rugs, custom runners, or hardwood flooring be sure to stop by our showroom for a wide selection to choose from.
"Terrible! I could have done a better job myself. Frankly, they have done such a sloppy useless job that is nit worth a penny. To add insult to injury, one of the technicians had a bad attitude. Stay away. You have been warned."
Nagi E on February 2021
For three generations we have specialized in carpet cleaning, rug cleaning, in-plant Oriental & area rug cleaning, carpet installation, and repair of your floor coverings. When you're in need of new carpeting, rugs, custom runners, or hardwood flooring be sure to stop by our showroom for a wide selection to choose from.
"Terrible! I could have done a better job myself. Frankly, they have done such a sloppy useless job that is nit worth a penny. To add insult to injury, one of the technicians had a bad attitude. Stay away. You have been warned."
Nagi E on February 2021

Oriental Rug Pet Pee Pee Odor Removal
Oriental Rug Pet Pee Pee Odor Removal
Oriental Rug or Drapery, Clean and 100% Urine Odor Removal Naturally, by PetPeePee Company. PetPeePee service is a strictly for, Oriental rugs, (all types of Oriental Rugs, Needlepoint, Antique rugs, and custom made Draperies. PetPeePee Guarantee: Permanent Dog or Cat urine odor removal. The principal reasons the members use of the service is the need to get rid of the urine odor naturally, without using all the toxic chemicals of the ordinary carpet cleaning industry! The odor free cleaning products we use are Organic uses Dead Sea minerals as the primary cleaner. Our System works to Perfection! That's why we grant a written guarantee on urine odor removal! We are proud of our work and it shows. Nationwide pick up by UPS and in South Florida offer Pick-up and Delivery
"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"
Diane B on October 2021
Oriental Rug or Drapery, Clean and 100% Urine Odor Removal Naturally, by PetPeePee Company. PetPeePee service is a strictly for, Oriental rugs, (all types of Oriental Rugs, Needlepoint, Antique rugs, and custom made Draperies. PetPeePee Guarantee: Permanent Dog or Cat urine odor removal. The principal reasons the members use of the service is the need to get rid of the urine odor naturally, without using all the toxic chemicals of the ordinary carpet cleaning industry! The odor free cleaning products we use are Organic uses Dead Sea minerals as the primary cleaner. Our System works to Perfection! That's why we grant a written guarantee on urine odor removal! We are proud of our work and it shows. Nationwide pick up by UPS and in South Florida offer Pick-up and Delivery
"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"
Diane B on October 2021

KEPT
KEPT
Here at KEPT we provide a clean and comfortable environment with Innovative professional cleaning services, That specialize in organization. Let us help get you back on track the K.E.P.T WAY. We are currently running cleaning specials to disinfect homes with CDC approved cleaning supplies! Prices start as low as $99! Schedule your next cleaning service through this app or follow us on IG: @k.e.p.t.llc or Facebook: KEPT Let us put your mind at ease with a deep cleaning! Hope you hear from you soon! Katrina and Latoya Owners of KEPT
"KEPT did a great job in detailed cleaning. My house feels super clean, thank you!"
Andrea F on February 2021
Here at KEPT we provide a clean and comfortable environment with Innovative professional cleaning services, That specialize in organization. Let us help get you back on track the K.E.P.T WAY. We are currently running cleaning specials to disinfect homes with CDC approved cleaning supplies! Prices start as low as $99! Schedule your next cleaning service through this app or follow us on IG: @k.e.p.t.llc or Facebook: KEPT Let us put your mind at ease with a deep cleaning! Hope you hear from you soon! Katrina and Latoya Owners of KEPT
"KEPT did a great job in detailed cleaning. My house feels super clean, thank you!"
Andrea F on February 2021

Kevco Building Services, Inc.
Kevco Building Services, Inc.
KEVCO is the largest Residential Window Cleaning, Siding Cleaning, Gutter Cleaning and Pressure Cleaning company in Washington D.C. (NW), Montgomery County Maryland & Northern Va.We have provided top quality,superior services for over 35 years to the residents in the Washington D.C., Maryland and Northern Va.. With an A+ rating from Washington consumer checkbook and featured in The Washington Post, with KEVCO , you know have chosen the very best in the business.
"Wonderful job!. Crew arrived on time, and performed expertly and professionally. Very polite and nice to deal with. Our windows are so clean, its as if I got new eyes. We have a 2 story home. We had 25 windows, a huge palladium window, two french doors, and a complicated chandelier cleaned. we have tiding on the second story, three sides of the house and siding on all sides of a standalone garage cleaned. Project took about 4.5 hours."
Joseph S on April 2019
KEVCO is the largest Residential Window Cleaning, Siding Cleaning, Gutter Cleaning and Pressure Cleaning company in Washington D.C. (NW), Montgomery County Maryland & Northern Va.We have provided top quality,superior services for over 35 years to the residents in the Washington D.C., Maryland and Northern Va.. With an A+ rating from Washington consumer checkbook and featured in The Washington Post, with KEVCO , you know have chosen the very best in the business.
"Wonderful job!. Crew arrived on time, and performed expertly and professionally. Very polite and nice to deal with. Our windows are so clean, its as if I got new eyes. We have a 2 story home. We had 25 windows, a huge palladium window, two french doors, and a complicated chandelier cleaned. we have tiding on the second story, three sides of the house and siding on all sides of a standalone garage cleaned. Project took about 4.5 hours."
Joseph S on April 2019
DUCTZ of North Alexandria/Central Fairfax
DUCTZ of North Alexandria/Central Fairfax
At DUCTZ of NOVA we take pride in giving you the best air duct, dryer vent and carpet cleaning services available. Cleaning your ducts and carpets in your home and/or business the right way, the first time is our top priority. At DUCTZ we make sure that you are getting the services you not only expect but you deserve. Quality customer services is only one of our many professional goals, we strictly adhere to the National Air Duct Cleaners Association Standards as well as the Environmental Protection Agency standards and EPA checklist. Your air ducts can become a major source of indoor air pollution. Every time you run your heating and cooling system, airborne contaminants build up inside the ductwork, creating a breeding ground for mold, bacteria, fungi, and other microbes. These contaminants can also significantly decrease the efficiency of your heating or cooling system. Air duct cleaning is a proactive solution to these problems. It can enhance the indoor quality of your home or business, eliminate build-up dirt and contaminants, and extend the life of your heating and cooling systems. Commercial or residential dryer vents are cleaned periodically to reduce the risk of fire. The U.S. Consumer Product Safety Commission estimates that in 1998, clothes dryers were associated with 15,600 fires, resulting in 20 deaths and 370 injuries. Fires can occur when lint builds up in the dryer or in the exhaust ductwork. Lint can block the flow of air, cause excessive heat build-up, and result in a fire in some dryers. Carpet cleaning can improve the appearance of your home and extend the life of your carpet, but perhaps the most valuable benefit from the process is improving you and your family’s health. According to the American Lung Association, if members of your household suffer from conditions that can affect their breathing, such as snoring or asthma, it’s especially crucial that you vacuum your carpets at least three times a week. Beyond vacuuming regularly, you may also benefit from having your carpets professionally cleaned at least once a year. If you’re not fully convinced of the benefits of professional carpet cleaning, consider the following top three ways the process leads to a healthier home; Carpet cleaning eliminates trapped pollutants, carpet cleaning can clear out dust mite infestations, and carpet cleaning can help prevent mold growth. DBA- A D S Group Inc Additional phone number- 1-866-963-8289
At DUCTZ of NOVA we take pride in giving you the best air duct, dryer vent and carpet cleaning services available. Cleaning your ducts and carpets in your home and/or business the right way, the first time is our top priority. At DUCTZ we make sure that you are getting the services you not only expect but you deserve. Quality customer services is only one of our many professional goals, we strictly adhere to the National Air Duct Cleaners Association Standards as well as the Environmental Protection Agency standards and EPA checklist. Your air ducts can become a major source of indoor air pollution. Every time you run your heating and cooling system, airborne contaminants build up inside the ductwork, creating a breeding ground for mold, bacteria, fungi, and other microbes. These contaminants can also significantly decrease the efficiency of your heating or cooling system. Air duct cleaning is a proactive solution to these problems. It can enhance the indoor quality of your home or business, eliminate build-up dirt and contaminants, and extend the life of your heating and cooling systems. Commercial or residential dryer vents are cleaned periodically to reduce the risk of fire. The U.S. Consumer Product Safety Commission estimates that in 1998, clothes dryers were associated with 15,600 fires, resulting in 20 deaths and 370 injuries. Fires can occur when lint builds up in the dryer or in the exhaust ductwork. Lint can block the flow of air, cause excessive heat build-up, and result in a fire in some dryers. Carpet cleaning can improve the appearance of your home and extend the life of your carpet, but perhaps the most valuable benefit from the process is improving you and your family’s health. According to the American Lung Association, if members of your household suffer from conditions that can affect their breathing, such as snoring or asthma, it’s especially crucial that you vacuum your carpets at least three times a week. Beyond vacuuming regularly, you may also benefit from having your carpets professionally cleaned at least once a year. If you’re not fully convinced of the benefits of professional carpet cleaning, consider the following top three ways the process leads to a healthier home; Carpet cleaning eliminates trapped pollutants, carpet cleaning can clear out dust mite infestations, and carpet cleaning can help prevent mold growth. DBA- A D S Group Inc Additional phone number- 1-866-963-8289

Supreme Team Cleaning LLC
Supreme Team Cleaning LLC
Take a break from cleaning, let us take over! We provide affordable, professional cleaning services throughout the DC metropolitan area (DC, Maryland and Virginia) offering free on-site estimates and site surveys. We approach every project knowing how valuable a client's time can be and work quickly and efficiently to complete the job meeting client expectations. Resident turn-over? Living area need organization? No problem! We guarantee the most reliable service at the overall best value. Our unmatched attention to detail and thoroughness will have you referring us to friends, family and business partners in no time!
"Let me start out by expressing my disappointment in your professionalism and communication. Considering all of our communication was done through text or email, it was surprising how much confusion took place during our experience with your company. When I first reached out, I explained that I was in need of a Move Out cleaning along with carpet cleaning. I was quoted $250 for services. At no time during our interactions was I made aware that there would be any additional payment. Once accepting the price of $250, we booked an appointment for a 9 am time slot. I paid via Venmo and received written confirmation that payment was received. When the cleaning service arrived, I inquired about the carpet cleaning services and received blank stares. They said that they do not perform that service and maybe it was a different company. When I reached out to you about this matter you replied that the cleaning service would be there between 2-3 in the afternoon. Again, no where in our exchanges was this information relayed. Up until this point, I was under the impression that our cleaning appointment was still at 9 am. I then had to adjust meetings and work in order to accommodate the schedule change. It wasn't until the carpet cleaning service showed up when my aggravation grew exponentially. Upon his arrival, we were told that we had not paid for this service and must do so prior to the service. I received a phone call from you where I was told that the carpet cleaning is additional and he will give us a quote at the time of his arrival. When I expressed my frustration about this matter, explaining that I was never told about this additional charge, I was told by you that I had two choices; either pay the fee or tell him to leave. At that time I did not have any other options, considering my lease was ending the next day. To top it all off, after requesting an invoice of services rendered it took two days to receive. It was very clear that invoices are not a common practice for you considering it was created four days after services occurred. You were then asked to change the date to reflect date of service and when you were unable to do so, stopped responding all together. I am happy to include screenshots of both that interaction along with our exchanges prior to the services if needed. This brings me to the breakdown of actual services rendered by your company. In complete honesty, it would have been easier if we hadn't hired a service at all. Considering it was entitled a "Move Out" service, I spent over three hours cleaning after the fact. Baseboards and windows were left untouched and dust still clung to places everywhere. Wall were filthy and trash was left all over the carpets. Again, I have pictures of the condition of the house as it was left after the fact. The carpet cleaner must have been someone who did not know how to use his machine. Not a single stain was treated prior to cleaning and from what I can tell, he went over the carpets using just a water rinse. Please tell me how I was able to get out 90% of the stains using my own small device after the "professional" couldn't seem to get them out. Large amounts of carpets where overlooked and clearly left untouched. Evidence of the fact that they were left bone dry. It's safe to say that our experience was less than sub-par and will be paying the price as evidence of our security deposit refund. I sincerely hope this is not how you perform business on a regular basis. I reached out to Supreme Team Cleaning six days after service. I waited to receive our invoice with fear that it would prolong the request. That brought us to two days after service and four days to compose my thoughts and ideas. After directly reaching out to express my disappointment with the company, I was told that because I did not immediately report my disappointment the same day, they were not willing to make any accommodations nor willing to work with us to resolve the matter. When asked why I didn't ask them to come back my response was that I had already seen their capabilities. It was at this time that they blamed their abysmal services on me and the fact that I didn't report it sooner..."
Erin S on April 2020
Take a break from cleaning, let us take over! We provide affordable, professional cleaning services throughout the DC metropolitan area (DC, Maryland and Virginia) offering free on-site estimates and site surveys. We approach every project knowing how valuable a client's time can be and work quickly and efficiently to complete the job meeting client expectations. Resident turn-over? Living area need organization? No problem! We guarantee the most reliable service at the overall best value. Our unmatched attention to detail and thoroughness will have you referring us to friends, family and business partners in no time!
"Let me start out by expressing my disappointment in your professionalism and communication. Considering all of our communication was done through text or email, it was surprising how much confusion took place during our experience with your company. When I first reached out, I explained that I was in need of a Move Out cleaning along with carpet cleaning. I was quoted $250 for services. At no time during our interactions was I made aware that there would be any additional payment. Once accepting the price of $250, we booked an appointment for a 9 am time slot. I paid via Venmo and received written confirmation that payment was received. When the cleaning service arrived, I inquired about the carpet cleaning services and received blank stares. They said that they do not perform that service and maybe it was a different company. When I reached out to you about this matter you replied that the cleaning service would be there between 2-3 in the afternoon. Again, no where in our exchanges was this information relayed. Up until this point, I was under the impression that our cleaning appointment was still at 9 am. I then had to adjust meetings and work in order to accommodate the schedule change. It wasn't until the carpet cleaning service showed up when my aggravation grew exponentially. Upon his arrival, we were told that we had not paid for this service and must do so prior to the service. I received a phone call from you where I was told that the carpet cleaning is additional and he will give us a quote at the time of his arrival. When I expressed my frustration about this matter, explaining that I was never told about this additional charge, I was told by you that I had two choices; either pay the fee or tell him to leave. At that time I did not have any other options, considering my lease was ending the next day. To top it all off, after requesting an invoice of services rendered it took two days to receive. It was very clear that invoices are not a common practice for you considering it was created four days after services occurred. You were then asked to change the date to reflect date of service and when you were unable to do so, stopped responding all together. I am happy to include screenshots of both that interaction along with our exchanges prior to the services if needed. This brings me to the breakdown of actual services rendered by your company. In complete honesty, it would have been easier if we hadn't hired a service at all. Considering it was entitled a "Move Out" service, I spent over three hours cleaning after the fact. Baseboards and windows were left untouched and dust still clung to places everywhere. Wall were filthy and trash was left all over the carpets. Again, I have pictures of the condition of the house as it was left after the fact. The carpet cleaner must have been someone who did not know how to use his machine. Not a single stain was treated prior to cleaning and from what I can tell, he went over the carpets using just a water rinse. Please tell me how I was able to get out 90% of the stains using my own small device after the "professional" couldn't seem to get them out. Large amounts of carpets where overlooked and clearly left untouched. Evidence of the fact that they were left bone dry. It's safe to say that our experience was less than sub-par and will be paying the price as evidence of our security deposit refund. I sincerely hope this is not how you perform business on a regular basis. I reached out to Supreme Team Cleaning six days after service. I waited to receive our invoice with fear that it would prolong the request. That brought us to two days after service and four days to compose my thoughts and ideas. After directly reaching out to express my disappointment with the company, I was told that because I did not immediately report my disappointment the same day, they were not willing to make any accommodations nor willing to work with us to resolve the matter. When asked why I didn't ask them to come back my response was that I had already seen their capabilities. It was at this time that they blamed their abysmal services on me and the fact that I didn't report it sooner..."
Erin S on April 2020
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