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"DMV Kitchen and Bath RECOMMENDATION 2023 March In December 2022-January 2023, DMV Kitchen and Bath completely gutted and rebuilt 2 bathrooms for me (foundation, pipes, electric – everything). In addition, they restored several 110 year-old door transoms, installed new doors (5 panel solid wood) throughout the house, upgraded some woodwork, installed two pocket doors, and painted a few rooms. We used high quality materials throughout, not builder-grade. This is the third time I’ve asked DMV Kitchen and Bath to do a major renovation in one of my properties over the last 10 years. Each time they have done superior work when it comes to: • Doing service properly on first try • Promptness • Letting you know cost early • Neatness of work • Pleasantness • Advice on service options and costs • Overall quality • Prices I cannot recommend DMV Kitchen and Bath more highly. All three times, it’s been a hassle-free experience with excellent results. They’ve exceeded my (high) expectations every time."

"Westshore installer Fabio showed up in our house to install a shower door after we had a shower system installed and we realized we needed a shower door. Fabio was very courteous and professional, our bathroom looks great, thanks"

We at FAMB Constuction LLC, we focus on quality services over quantity. We use our years of experience and expertise to complete your project with perfection. Customer service and honesty are the most important aspects of our business and your satisfaction is guaranteed. Please call us today for an estimate.

"Roberto and his associate did a great job on my drywall project. Very reasonably priced with competition. There were some scheduling issues, but it all worked out. Consider them for your next job."

"Painted entire bathroom, put up linen closet wood shelves, put up 2 mirrors, 2 light fixtures, toilet paper holder, hand towel holder, regular size towel holder, 2 robe hooks, had to make a hole for jacuzzi tub to get to motor if we ever have a problem, put in a glass shelf above the tile around the tub, put handicap rail up, put in shower seat, put fixture in shower handle and shower head, tiled entire shower, above the tub, had to move the light switch like half an inch up, put on light switch covers, put up new blinds I had, painted door and put on new door knob.. I think I got it all lol.. It had a lot of little things that needed done, then the tiling, the floor tile was already done except the step to the tub which was a small step. All my sink & tub fixtures were already done. Everything that was put in I already had that we picked out years ago. I wish I could attach photos it's amazing!
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"Bill did a great job on a variety of jobs (painted all interior doors, replaced the door knobs, painted a bedroom, replaced an exterior door, replaced rotting wood outside the garage, installed smoke detectors, unclogged a bathroom sink and stopped a leaky bath faucet). He provided me with constant updates and was a pleasure to work with."

"Walter was great. He and his helper arrived on-time and spent the whole first day busy. The second day he brought a different helper. They were very neat and cleaned up and covered the floor areas and our bed. They put in a barn door and had to install a header with drywall. They moved one light and put in 5 new lights.They also fixed one bathroom faucet that the cold and hot water lines had been switched. I would definitely recommend him to friends"

"I researched several companies to find a Power Recliner for my dad. I settled on Get-A-Grip. They offer chairs rent-to-buy, which is ideal for us. It was easy to order on the phone and set up delivery. When they arrived with the recliner, they brought a comfortable, attractive brand new one and set it up in 90 seconds. They were professional and courteous from the first phone call through delivery and beyond. Highly recommend. Easy, affordable, professional, courteous."

"I can’t say enough good things about the work Bobby performed a true professional. He did an excellent job with repairing 2 of my townhouse bathroom showers. He replaced the hardware and also took the time to build access panels to prevent future issues. Repaired painted the damaged drywall everything looks like new. The price was very fair and he was always on time at the job site and always cleaned up. You can tell he is a professional with more than 37 years experience look forward to working with then in the future. First class service"

"Update: 9 September 2015

Updating overall grade to B, bordering C, based on quality of work and the provider's unprofessional responses to our review. Just learned from a different contractor who is constructing a screened porch and deck for us that we have a fire hazard (yes, a FIRE HAZARD) on our hands. The under cabinet wiring was run incorrectly behind the siding of our house where they (Chevy Chase) had placed cardboard (even as "inexperienced" as I allegedly am, I know bad wiring + cardboard = house go bye-bye), and they (my current contractor) will have to tear off the siding running the length of the kitchen and rewire all of the under cabinet lighting in order to fix the issue and pass inspection, since, as it is now, it would "definitely not pass". So, it seems that looks aren't everything. If this corner was cut, what other shortcuts were taken? Before this, I would've just said that I wouldn't use Chevy Chase again. Based on the fact that we have, unbeknownst to us, been living with a fire hazard since April, the additional cost we now need to pay our current contractor to fix Chevy Chase's oversight/laziness, and the provider's unprofessional comments since posting our obviously too generous initial review (see below), now I will adjust my recommendation to "Not only would I not use them again, but I wouldn't recommend anyone else to either".

As far as using them for an exterior project shortly after they completed the kitchen project, the back of our house looked hideous after they took out the sliding glass door and installed a regular door so we wanted it addressed with new siding as soon as possible. We added new roofing, gutters, and shutters to maintain a cohesive look. We did not want to spend the time or have the hassle of vetting several other contractors, and figured exterior work is pretty straightforward.

To the note about being inexperienced, yes this was our first major reno so if our suggestion to move the fridge into the house after the removal of the sliding glass door was not preferred or feasible, then fine; that should have been stipulated when we made the suggestion before work even started. Not just agreed to as it was, and then we were left wondering why the fridge remained in the garage. It is just another example of poor communication. Seriously, putting the blame on the client because they are inexperienced with a massive home renovation project?? Since when does a customer need to have the experience? That's what the provider is hired to provide.

Also, might I add, the unprofessionalism of the provider was made clear when he sent me an email after my initial review that started out "Just had a client cancel a contract that was signed yesterday because he read your review. He said he can't afford to have the problems that you had on your job. An 85000 dollar complete renovation." To receive this after simply writing an honest review on Angie's List was appalling to us. The tone and announcing the fact that he lost a 85000 contract over my review (which I highly doubt was the only motivating factor there) were uncalled for and a blatant example of this provider's inability to accept any constructive criticism; apparently I should have just lied in my review and answered "Yes" to the question of if I would use them again, and also not included any negative points.

And, I might as well add, according to the contract, the approximate work was to be performed in 6 weeks. Actual project timeline: 3 and a half months. So, as you can see, I exercised a significant amount of restraint in my initial review. I only highlighted a few areas of improvement to explain why I gave them an overall "A" but still answered "No" to the Angie's List question of if we would ever use them again. There were many, many more difficulties, hiccups, and examples of frustration that we experienced throughout the process that we did not include in the initial review and have not included in this update.

In conclusion, it turns out that my initial review was too generous; however, it was completely honest. If the provider can't handle this type of honest feedback (as demonstrated by this "defensive" response and two equally defensive emails he sent after the initial review posted) and see it as an opportunity to improve his business, then that's too bad and they need some serious training in customer service.

Now we have to hire a professional to ensure everything was installed correctly and no other shortcuts were taken. Something tells me that what lies beneath the surface won't be as pretty. Please feel free to reach out to me directly via message if you have any questions about our experience.

Initial review: 24 August 2015
Overall, it went well. The work was completed as promised, and the first level is literally gorgeous. However, the process could've gone a lot smoother and there was plenty of room for improvement in terms of organization and communication. We were not provided with a schedule of events or a list of what to select, when we needed to have it selected, and where to select it from at the outset of the project. Therefore, when Steven would send an email asking whether we selected a certain material since it was needed for the next step in the process, we would be like "ummm...no...we didn't get the memo that we needed to have that selected now..." so we often found ourselves scrambling in the middle of the work week trying to figure out how we could get to the tile place or a granite place as soon as possible, so as not to hold up progress. 

An example of where communication could've saved some time and effort on the part of the crew was the fact that we suggested to Steven before the project began that the new large refrigerator be brought into the house when they removed the sliding glass door and before they installed a regular three-foot door and sealed the rest of the opening, since we knew the fridge was too large to get in the house any other way. Well, that advice was not passed along to the crew and the process was delayed several days when they had to call a repair service to remove the fridge doors so it could be moved into the house. Another lowlight was when our newly installed washing machine sounded like a space shuttle during take-off and literally walked itself into the kitchen every time we tried to wash a load of clothes. We voiced our concern to Steven and the crew supposedly addressed the problem by balancing it; however, this did not help. We called the manufacturer, who sent out a technician and it turns out the shipping bolts had not been removed (step one on the instructions; it was even emphasized with pictures...). In the final stages of the project, everything was wrapping up and we asked when they would install the under-cabinet lighting; turns out it was forgotten about and we had minimal time to select what type of lights we wanted and the electrician had to get creative to wire the lights; fortunately, they could run the wiring outside since the new siding hadn't been installed. Talk about stressful...

Anyway, in the end, all issues, minor or otherwise, were resolved one way or another. Steven is a nice guy and very personable, and his crew and subcontractors are skilled in their work (shipping bolts oversight aside). It seems odd to be giving a contractor an A but saying that we won't use this provider in the future. To explain, I'm giving Chevy Chase an A (an A minus to be exact) for the final outcome (our first level is stunning); however, we won't be using this provider for our second level because seriously we need more organization/meticulousness/communication in our life.
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