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"The service technician, Donald R. was exceptional once again. As usual, he was punctual, courteous, friendly and very thorough. He listened to our concerns carefully and addressed them effectively. Donald displayed both a strong and personable customer satisfaction attitude and provided an overall excellent service experience. Based on this and previous service experiences, we highly recommend Senate Pest Control and specifically Donald R. as your go to technician. Donald will treat your home with great care and working with him and the company is very easy."

"They were professional, courteous and kind. They removed the birds in my ductwork, disinfected the pipe and repaired/replaced the vent. I would highly recommend them."

"The provider set up treatment outside, but the customer has experienced respiratory issues since then and still has rodents and bugs. Despite instructions not to apply anything inside, chemicals appear to have seeped into the floorboards, worsening her health. The provider charged over $4k plus $185 every three months but did not install traps to catch rodents. The customer does not want them to return and reports the basement is in disarray, contributing to the ongoing issues."

"PestNow was hired to inspect our house for termites. This was required by the lender of the family buying our house. PestNow found a pile of wood leaning up against a deck column they said needed repair due to termite damage. PestNow also required the entire house be treated. There were no termites found anywhere other than the pile of wood, according to PestNow. They quoted us for over $800 to treat the house. We questioned the need and amount so they lowered it to $580. As a result of PestNow stating they found termites in the deck column, the lender of the buyers required the deck column be repaired due to termite damage. The deck repair company assessed the deck column agreeing it needed to be repaired, but not due to termites, rather moisture. I question whether PestNow found termites at all. Their unethical tactics cost us well over $1,000. Beware of PestNow."

"The work was excellent. Will came for the estimate and was very polite and kind. He explained the process to me and answered my questions. Fortunately, whatever was in my attic vacated before Will arrived so I was able to proceed with repairs without fear of trapping any unfortunate critters inside my attic. All of the work was unobtrusive and remained outside. J.P. and Austin were the ones that did the repairs. I was very happy with the end results! They too were both very kind and polite and addressed all of my questions. For both appointments (estimate and repair), the technicians were on time. They worked very efficiently too. I was very happy that I found a company who could deal with both possible animal removal and the repair of damage caused by animals getting into the attic."

"Very well! The contractor was very professional and amiable. He also stressed the need to not only provide good service but also to make me as a customer feel at ease by arranging things so I wouldn't have to come into contact with, or even see, any trapped pests. His combination of professionalism and concern for the customer's sensitivities is a winner!"

"They did a good job. The raccoons were evacuated and the attic insulation replaced. Because we needed the insurance company to inspect in between cleaning and repairing, Chris worked with our schedule."

"Prompt, good communication, not only terminated the yellow jackets but removed the volleyball sized Nest safely and efficiently for a fair price. Thank you Matthew!!"

"Miche is great, until you actually have a problem. They serviced my house on a quarterly basis for approximately 3.5 years, and the technician basically said that everything was fine during each visit. Fast forward to when it becomes obvious there is a rodent problem, Miche promptly sends a technician out on two occasions. The technician identified potential points of entry on the first visit, all of which were present and visible during the past 3.5 years of service. The final visit, the technician was "stumped", so Miche recommended their pricey specialist service. A new Miche assessed my house for additional points of entry, all of which were visible with a naked eye, which their specialist would seal for a ridiculous price, which I agreed to. On the date of the service to seal the holes, the team arrived an hour past the latest window provided when the appointment was scheduled. There was no proactive notice from Miche to inform me that they were going to be so late. Once they arrived, it's clear that the guy that did the initial assessment either didn't convey his recommendations or the team was incapable of comprehending them. At every juncture, I had to continue to coax them to do certain things that the man that conducted the assessment recommended. For example, I was instructed to clean the closets out because they would check those two. I had to tell them to do the closets, and I asked about the bedrooms, which they seemed like they would have skipped over. I even had to ask about the roof, which the person who did the assessment specifically identified. One of the holes that they identified was under the sink, where I had previously been told that there was only a small hole and it had been stuffed. I asked about the spray they were using and how it differed from what I normally receive. The technician didn't even seem to know that I was an existing customer. He told me how it combats insects. It wasn't until I reminded him that I had a rodent issue, that he claimed it addressed that issue as well. Two days later, I saw droppings again. This experience felt predatory. I was charged an exorbitant rate for a poor job of identifying entry points, which for three years have been "invisible" to the team regularly serving my house. Several weeks later, my regular technician returned to assess the recent activity following the sealing. Once again, he was stumped and referred the matter to the matter for another team to investigate. My appointment was confirmed, I hired a plumber to move the dishwasher, arranged for a friend to meet them, since I was out of town, and Miche failed to show up or give me notice despite me reaching out about the appointment. I've recently started working with a new company, and they informed me that the outside bait boxes hadn't been refreshed in a long while despite Miche saying that they recently added new bait."