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Recent Home Builder Reviews in Germantown

• Elite Contractors Services Inc

  5.0

  We had a great experience with Ken and his team on our Rosemont, Alexandria expansion project. After sketching out what we wanted, we met with several contractors to request bids. Not only was Ken’s bid competitive, but he suggested several significant changes to the plans that we ended up incorporating into our design. The entire design / build process was fast and efficient, and we are extremely pleased with finished product. Throughout the construction, Ken was onsite daily and responsive to any issues that came up. It was clear that Ken has a wealth of experience in the field and enjoys what he does. I can’t say enough good things about the crew – they were friendly, talented, and professional. Their attention to detail was impressive and they went above and beyond in all aspects of their work. We also enjoyed working with Ana on the kitchen and bath design and finish selections. At the end of the day, Elite Contractors Services exceeded our expectations, and we hope to work with the team again on another project

  Rob B.
• Lakewood Home Builders Inc

  5.0

  Tim, William, Denny, and the whole crew were amazing. Over and above. Tim was always responsive, listened to our concerns, and worked hard to make sure we were happy with the finished deck. The crew were professional, kind, friendly and very talented. We couldn't be happier with our new deck.

  Danica A.
• Handyman Express & Remodeling

  5.0

  I can’t say enough good things about Mr Rios and his workers. He communicated with detail about the work being done at my house. He went above and beyond to make sure I was happy with my kitchen cabinets, counter tops, tiles etc He always made himself available when I had questions.

  Ivy E.
• Class Design Cabinetry LLC

  5.0

  Extremely well. The service was quite good and they delivered on promises made regarding timeline. The prices were reasonable and in line with what I expected to pay.

  Maple A.
• Lakewood Home Builders Inc

  5.0

  We engaged Lakewood Home Builders to complete a 1000+ square foot second floor “pop-up” addition to our 1951 Cape Cod. The new second floor includes 2 new bathrooms and 4 new bedrooms, a laundry closet, all new roofing, flooring, and Hardie siding, additional updates to the existing first floor, a new front portico, and a nearly entirely new chimney. I could not recommend Lakewood more highly. Tim, Lance, John, and their team were extremely professional, trustworthy, in constant communication, and completed this very substantial project AHEAD OF SCHEDULE. The quality of their work was outstanding and we couldn’t be more pleased with the outcome of the project. Tim was our project manager and was very mindful of staying on budget. He was in daily communication with me throughout the project and always accessible. Furthermore, if there were any aspect of the project that we were not entirely pleased with, they were always willing to make it right, and did so quickly and without additional cost. As with any project of this scope, there were a couple of unanticipated issues that took us a little over the original contract budget. We also requested some additional work during the project that added some cost. Nevertheless, we are confident that Lakewood did their best to keep the project on-budget and on-time. If we had known how seamless and painless this project was going to be, we would have hired Lakewood to do it years ago. Thank you, Lakewood Home Builders for a first-rate experience and wonderful “new” home – we have already recommended them to friends and neighbors and will confidently continue to do so

  Steve M.
• Phoenix Home Services Inc

  5.0

  Our family decided to build an addition for our house that would replace our large deck with a two-story sunroom, dining room, and large second-story balcony. We also remodeled our foyer and sitting room at the same time; this was a large and complex project. At the advice of our architect, we met with Phoenix Home Services to scope the project. Steve Bowes, one of the owners, was the project lead, and he stayed closely involved the entire time. Scoping went pretty quickly, as our wonderful architect had detailed plans - we met a few times at the house to confirm elements of the plan, and high-level choices for materials, and even met at the Pella window showroom to select windows together. This was our first time doing a project like this, and it was very reassuring to have so much involvement from Phoenix during this phase of the project. When it came time to sign the contract, Steve reviewed all the terms, in-scope work and materials, and anything that would be considered out-of-scope. This was in the middle of the pandemic, and despite supply chain issues and other uncertainties, I felt we came to a very fair agreement and were given an estimate for when the project would begin, which was several months out. This wasn't a surprise, and actually fit our own schedule very nicely. The payment schedule was also extremely fair, with a portion due up front as a deposit, and then scheduled milestone payments throughout the project - it gave me some reassurance that there was clear motivation to finish construction on time and showed that Phoenix had some skin in the game as well. As we approached the start date for the project, we had several touchpoints with Steve, and we were well prepared once things got underway. This is when we were first introduced to Les, who led the exterior crew - they built a fortress of an addition. I was concerned that these new rooms would feel less sturdy that the rooms they attach to, but it is incredibly well built and is as solid as any original portion of this house. As the exterior work progressed, we also got to meet Bob, the master carpenter, who led the interior crew. Bob is incredibly skilled at what he does, and we appreciated how patient he was with us as we changed our minds several times about the design of our interior work and the finishes and details. His work was incredible, and as funny as it sounds, we miss having him around every day! No project is without issues, though, and we ran into unforeseen problems with the design that resulted in a major change- we were faced with the prospect of having to remodel our primary bathroom unexpectedly. Steve handled this situation as well as could possibly be expected - he was able to get a bathroom remodeling crew assigned quickly, gave us a generous price for the labor, and put forth every effort to turn this change into a positive. The silver lining is that we got to work with Martin, who did an exquisite job on our bathroom - the attention to detail he had on our tile work was outstanding, and we're thrilled with outcome. As the project wrapped up, the team was great about managing our mutual punch-list for touch ups, fixes, and miscellaneous items. They finished on time, and the end result looks amazing; we couldn't be happier. We're not calling anyone else for the next project we do - Phoenix proved that they do great work, care about their customers, and delivered on their promise

  David M.
• ART Design Build

  5.0

  Our neighbors have complimented the exterior design and how well the addition blends into the existing house. The redesigned interior is a gracious and welcoming space. The design is functional and we love the sense of light and space. It makes us very happy every time we walk into the new rooms. We greatly appreciated our project manager's attention to detail, high standards for execution, and overall great "wrangling" skills. He was great at talking us through projected workflow, discussing options, and troubleshooting. He earned our trust through his honesty about what was possible and what was not, his diligence, and overall superior work. We also want to acknowledge and appreciate Art Design's overall commitment to high-quality materials in the construction. We have great confidence in the integrity of the renovation due to both the materials and the craftsmanship exercised in construction

  Anne M.
• Willis Builders Inc

  5.0

  Matt is a very kind person whose team was very nice to work with. They were respectful, clean, trustworthy, and made sure they listen to our wishes and concerns. They worked very hard so we could move in before Christmas. The projects after that were slower but we had added several projects in the process and overall they got everything accomplished in about 4 months. Matt always reacted on time to e-mails and calls. Sometimes is was hard to reach his team to find out when they would be coming and what they would work on but one call to Matt and he made sure we got a reply. Green products and limited chemicals were very important to us and his team not only respected that but also collaborated with us which products to use. We had a major water problem in the basement and they were able to fix it with additional drains, a sump pump and a successful concepts to redirect the water from the house. We have had a lot of rain so far and the basement has been dry, yeah! The built-in closets were done by a different team and took more time than we expected. They didn't turn out the way we wanted but Matt worked with us on that, reduced the price and had the team do some changes. We heard many horror stories about other contractors from friends so we were worried starting this big project. Overall we had a very good experience with Willis Builder. The majority of projects were done very nicely and to our satisfaction and Matt was willing to work with us on the couple things we were not so satisfied with. We also know, should there be anything in the future, Matt will not hesitate to come and fix it. We would work with him and his team anytime again

  karin f.
• Willis Builders Inc

  5.0

  Overall, everything went perfectly. I was assured that if anything did not work as I expected that they would return and make sure the work met my expectations. I have not had to call them back to redo anything!

  Brenda H.
• Willis Builders Inc

  5.0

  The initial walk through with Matthew Willis and the carpenter/handyman assigned to the project, Aloisio Reis, was very complete, professional, and informative. The repairs by Mr. Reis were undertaken with and eye to quality and thoroughness - something I particularly appreciated. Moreover, I also appreciated that he worked diligently and efficiently all the time, trying always to maximize the use of his time . I was very happy with the end results in each of the repairs undertaken. I strongly recommend this firm and - in particular - Aloisio Reis, the carpenter/handyman who undertook the work

  Robert D.