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"We have purchased all of our Fisher and Paykel appliances through Poirier - actually our entire new construction condo building did! Since then we've run into some issues and had to have a few technicians come out over the years. Sheryl (my spelling may be incorrect!) the service manager is the most helpful customer service person we've ever worked with, especially in helping to alleviate issues we had experienced with scheduling. Andrew the technician is incredibly efficient, knowledgeable, and communicative. Shout out to Christine Grady for running a great business!"

"They came promptly, diagnosed the problem, ordered the part, and fixed it. They were professional and pleasant to work with."

"REMARKABLE SERVICE!! Prior to calling Bellingham Electric, I was frankly under the impression that it was impossible to get courteous, quality service for appliance repair-- at an affordable price --in today's world. When a part broke off from the upper rack of my dishwasher a few months ago, I delayed making a call because I thought that the cost would be prohibitive, and that I would have to buy a new dishwasher. So, I continued to try and use it. Sometimes, I could push the rack in and get the cycle to run, but at other times, I simply could not get the rack back in place, and the door would not close. I washed a lot of dishes by hand! Finally, after about 6 weeks, I simply could not close the door at all, and I began to make calls about replacing the dishwasher. Sticker shock! On the recommendation of a neighbor, I then called Bellingham Electric, and was astounded to learn that Jim, in the repair department, has such extensive knowledge of appliances that he can often reach an accurate conclusion about the source of the problem after a phone conversation. Sure enough, Jim was able to determine the source of the problem, order the part, and get a technician (Steve) out to do the dishwasher repair within the week. What a relief! A couple of weeks ago, I had the unfortunate experience of another major appliance issue. My refrigerator had suddenly developed a very loud noise, apparently due to a malfunctioning fan. Once again, I spoke with Jim in the repair department. Jim had a pretty good idea about the likely source of the problem, and I was amazed at the amount of time that he spent discussing the issue with me. He didn't rush me or cut me off during the conversation, but was truly eager to find the solution to the problem. He did warn me that, based on my description, it was quite possible that there was more than one part malfunctioning. On the first visit, the technician (Steve again) did indeed discover a second problem, arranged to order the second part, and then scheduled another visit within the week. Once again, it was a great relief to have the problem solved in such an efficient manner. I have to say that --in a world where civility is often lacking, where one may have to spend an hour or more on the phone just to speak with a live person, and where it is quite possible to pay hundreds of dollars for a job poorly done--it is very heartening to find that a local company provides such courteous and efficient service. The people at Bellingham Electric helped to significantly reduce the stress of dealing with these malfunctioning appliances, as well as my anxiety about what type of people would be coming to my home to provide service. They are very polite and honest. I call this good, old-fashioned service, with a capital S."

"They did a good job, they were very good and professional."

"They showed up when they were supposed to, they called in advance to tell me that they were on their way. They were very good."