Get matched with top chimney cap pros in Townsend, MA

"Chimney Chap did an excellent job replacing the termination cap on my Vermont Castings gas stove at a reasonable cost. The two technicians who performed the work were very professional and worked hard to overcome some unforeseen installation difficulties. From my initial e-mail to the installation of the cap, Chimney Chap was very responsive. Meanwhile, some other companies I contacted were unresponsive and less interested in performing a small installation project. I will surely contact Chimney Chap, Inc. in the future if I experience any problems with my gas stove."

"These guys cared! through any obstacle that occurred a solution was quickly found to satisfy all!! Clean neat and respectful must be the motto of 5 Star. I highly recommend Jeff and his guy Sean. I had a chimney liner installed in my older home and they took care to leave it better than they found it. Some pointing was done as well at the top of the chimney that needed fix. I now look up with pride once again knowing the guys set me up for the next season change !"

"My wife and I hired Jason approximately two years ago to repoint our chimney and replace some bricks that he assessed as problematic before adding a screen porch onto our house (the chimney runs through the porch). This is not an inexpensive job. We also brought Jason back to add new lead flashing to the chimney when the porch was being built. After the screen porch was added, we noticed several leaks in the porch roof coming from the chimney area. We originally thought the leaks were due to a step-flashing issue. The contractor who built the porch was extremely responsive and assessed the roof and step-flashing and was unable to determine a leak due to a roofing issue. As the screen porch made it easier to access the upper part of the chimney, I went up on the roof and it was evident that Jason missed repointing several joints and despite sealing the chimney we had moss growing out of many joints. We subsequently noticed the roof on the older part of our house was failing and we ended up doing an entire roof replacement. Before the new roof, we had Jason come back out to fix some of the joints he missed. He was extremely difficult to get in touch with. We had to get in touch with him through the contractor who built the screen porch. He promised to come back and seal those joints which he never did. After the new roof, new ice and water, and new step-flashing around the chimney, we still had the leaks. The new roofer ran several hose tests and determined we had a problem with the chimney. After reinspecting, it was obvious that many joints still lacked sufficient mortar repair. We have kept Jason informed throughout the process, but he never returns our e-mails and is completely unresponsive. I spent hours on the roof myself sealing joints, adding mortar, and then resealing the entire chimney. The chimney has not leaked again since my work. Here are Jason’s own written words that he has not honored, “Yes I garuntee (sic) all my work with a ten year warranty. And again the estimate is as if I were approaching my own home so the idea is you don’t need to worry about your chimney again other than cleaning the flues.” In short, we trusted Jason with an expensive job and when we had an issue, he was entirely unresponsive. We even gave Jason an opportunity to respond to this review before posting. He did not respond. We are giving Jason three stars to be fair as we believe he did a relatively good job on the lower portion of our chimney. Moreover, our situation seemed to be a difficult situation to assess. However, our experience is that Jason will not respond if you have an issue, and the upper portion of our chimney was poorly done. Additionally, as the expert, it was Jason’s job to properly assess our chimney. We should not have had to do any of the work ourselves (or paid for additional materials), and Jason should have given the same level of detail to the upper third of our chimney as the lower third. It is worth noting that Jason was very good at communicating when he was bidding the job and throughout the job. If you hire Jason and have a problem with his work, you should likely not expect a response or remedy from him."

"They installed a stainless-steel chimney cap. His pricing beat every other chimney company, and the installation came out perfect! I will defenitly call them again."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"Aaron was prompt, theyt did a great job overall, but I thought it was kind of expensive. He did say that I received an in town discount, as I live in same town as his business **Please note: I am not aware of the current Chimney Sweeping Prices. This may be a fair price. Again, the work was great."

"He was great. He was reasonable. He didn't charge me more than needed to be charged. He was totally honest about everything. One chimney cost me $ 230."

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"Took advantage of a promotion that this company ran for chimney cleaning. Although the promotion expired, they did honor the quote/price--which I appreciated. The crew came out and did the job. They were careful and didn't make any mess, which I appreciated. The cleaning was done from the bottom-up (going up through the chimney) which I didn't expect--although it makes sense. However, I have a very tall chimney (100+ feet up - it's a large 3-floor victorian house) so I wondered how that type of cleaning would work. Anyway, they did the job and I thought I got a good deal. However, I had a mason out for some other work on the chimney. When he did a full inspection he said the cleaning had only gone 'half-way' up and that they didn't do a complete job. I trust the mason more, because he did some significant jobs for multiple friends. Also, I was asking the crew leader for a quote for chimney caps. He said they could do it, but that they would definitely need a lift because of the height. And that a lift would probably cost $1000 or more (that didn't include the cost of installing the chimney cap either). Not sure if he was just trying to discourage me from choosing them for the work, but the conversation felt a little 'slick' to me. Anyway, the mason quoted me $400 for each and would go up on the roof without a lift. So clearly I didn't need to spend over $2000 to get the caps done. So in short, this is 'you get what your pay for.' If you have small house, it's probably perfect. But for me, they short-cut the job which is a disappointment."

"Personable and professional throughout the job until the end with the installation of the chimney cap. We had to call 3 times over 6 weeks to get a return phone call regarding the installation of the prepaid cap. A promised referral gift card also went undelivered after 3 calls. The lack of follow-up and the disinterested response from our sales representative left us disappointed after such a great job. The lack of the timely installation of the chimney cap in the recent torrential rains left us with ongoing messy clean ups inside. It's too bad to do a really good job up front and drop the ball in the end."