Get matched with top chimney cap pros in Dunstable, MA

"They first came out to do a routine check and informed us of what we should / needed to do to have our fire place perform better. The quote they provided was very reasonable. We decided to install a rain cap after the sweep and getting an appointment was very easy. The technician arrived early and completed the work quickly."

"These guys cared! through any obstacle that occurred a solution was quickly found to satisfy all!! Clean neat and respectful must be the motto of 5 Star. I highly recommend Jeff and his guy Sean. I had a chimney liner installed in my older home and they took care to leave it better than they found it. Some pointing was done as well at the top of the chimney that needed fix. I now look up with pride once again knowing the guys set me up for the next season change !"

"Installation went fine until I noticed several weeks later that it was harder to keep house warm and there was significant draft by the woodstove insert. I went outside and looked at the chimney cap installed by Kevin Fredrickson and noticed it was off center of the chimney and the base of the cap was only covering 2/3rds of the opening and no insulation was placed around the liner so heat was funneling right up the chimney and outside.  I contacted Kevin and he responded within a few days and agreed to take a look.  When he arrived he didn't have the tools or ability to fix the cap due to snow so he stuffed insulation around the chimney liner from inside the house to keep the drafts down and stated he would be back in spring to fix the cap.  As of June 1, 2015 he hadn't contacted me or arrived to fix the cap so I tried to contact Kevin Fredrickson but got no response.  As of 10/9/2015  (the date of this review) Kevin had not contacted me or made any attempts to properly attach the chimney cap installed by Integrity Chimney Services LLC.

On Friday October 16, 2015 Kevin stopped by and properly attached chimney cap to chimney and corrected the issue."

"My wife and I hired Jason approximately two years ago to repoint our chimney and replace some bricks that he assessed as problematic before adding a screen porch onto our house (the chimney runs through the porch). This is not an inexpensive job. We also brought Jason back to add new lead flashing to the chimney when the porch was being built. After the screen porch was added, we noticed several leaks in the porch roof coming from the chimney area. We originally thought the leaks were due to a step-flashing issue. The contractor who built the porch was extremely responsive and assessed the roof and step-flashing and was unable to determine a leak due to a roofing issue. As the screen porch made it easier to access the upper part of the chimney, I went up on the roof and it was evident that Jason missed repointing several joints and despite sealing the chimney we had moss growing out of many joints. We subsequently noticed the roof on the older part of our house was failing and we ended up doing an entire roof replacement. Before the new roof, we had Jason come back out to fix some of the joints he missed. He was extremely difficult to get in touch with. We had to get in touch with him through the contractor who built the screen porch. He promised to come back and seal those joints which he never did. After the new roof, new ice and water, and new step-flashing around the chimney, we still had the leaks. The new roofer ran several hose tests and determined we had a problem with the chimney. After reinspecting, it was obvious that many joints still lacked sufficient mortar repair. We have kept Jason informed throughout the process, but he never returns our e-mails and is completely unresponsive. I spent hours on the roof myself sealing joints, adding mortar, and then resealing the entire chimney. The chimney has not leaked again since my work. Here are Jason’s own written words that he has not honored, “Yes I garuntee (sic) all my work with a ten year warranty. And again the estimate is as if I were approaching my own home so the idea is you don’t need to worry about your chimney again other than cleaning the flues.” In short, we trusted Jason with an expensive job and when we had an issue, he was entirely unresponsive. We even gave Jason an opportunity to respond to this review before posting. He did not respond. We are giving Jason three stars to be fair as we believe he did a relatively good job on the lower portion of our chimney. Moreover, our situation seemed to be a difficult situation to assess. However, our experience is that Jason will not respond if you have an issue, and the upper portion of our chimney was poorly done. Additionally, as the expert, it was Jason’s job to properly assess our chimney. We should not have had to do any of the work ourselves (or paid for additional materials), and Jason should have given the same level of detail to the upper third of our chimney as the lower third. It is worth noting that Jason was very good at communicating when he was bidding the job and throughout the job. If you hire Jason and have a problem with his work, you should likely not expect a response or remedy from him."

Certified Chimney experts for over 10yrs. We can have the knowledge and experience to handle your chimney maintenance. Call us today at 978-320-7778 for an immediate response.\n\nQuality work at a Quality price.

"They installed a stainless-steel chimney cap. His pricing beat every other chimney company, and the installation came out perfect! I will defenitly call them again."

"Certified Chimney Prompt and Professional Service! Our recent urgent necessity to replace our boiler heating system exposed the need for chimney repairs for the efficiency and safety of the new furnace system. Jamie from Certified Chimney fully diagnosed the issues and had numerous pictures taken to document the problems. His explanation was extremely knowledgeable and thorough. Jamie answered all our questions in a courteous and helpful manner. In communicating with the main office, Jamie worked with George to secure financing for the urgently needed repairs. The chimney liner, cap and masonry work were exceptionally done. Clean up of the roof and yard was above expectations. It was a pleasure doing business with Certified Chimney in a stressful and urgent home repair situation. We will definitely use again and recommend to others needing chimney services! Thank you, Certified Chimney and Jamie!"

"I hired this company to repair my mother’s chimney. They came when they said they would, did a beautiful job and cleaned up the entire area once completed. My mother was happy and so was I as I do not live local so I went with them on a limb. Great work and great crew!"

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"Called 3 chimney sweep/repair companies. Aaron's 2-man crew was the only 1 to visit premises to provide estimate. When I found a discount on their website they reduced the estimate without a hassle. Work was done within an hour at the date/time specified. Mark invited me to inspect the work before we finalized payment and receipt."