Get matched with top window treatment pros in Spencer, MA

"Hess and Son was one of the best companies we’ve dealt with. We hired them to redo our deck and to build a new deck next to the old. Not only did they do an excellent job (and for a very reasonable price), but they were here every day working on the project. I think they finished our project in a little over a week and it was ALOT of work. The company is extremely responsive and sticks to their word, which is SO important. I can’t recommend them enough for your next project!"

"Easy install , great customer service. "

"Joe was fantastic! Promptly answering texts, showed up on time. Such a pleasure to work with. The quality of his work is amazing. Our once almost stuck sliding glass door now glides with 1 finger. Just amazing. Iâ d give him 6 stars if it was available."

"Great job!"

"Replaced front entry lock and handle set, and installed tv mounted on wall"

"Reggie at St Germain Construction did an excellent job of siding my house and detached garage. He quoted me a fixed price, which included all of the major items as well as the small but crucial pieces that I didn't even know that I needed: outside faucet, electrical outlet, linen vent. The vinyl siding was carefully installed over Tyvek, and all the trim work was neatly done. I would definitely use Reggie again, and highly recommend his work."

"All the 5-star reviews are totally believable, given our own experience with their commitment to a perfect result on a complicated project of ours. Given the consistency of the dozens of 5-star ratings, my only reason for taking to time to write ours is that it is now 2025, and I want to assure readers that nothing has slipped in the intervening years. They stood behind the work till every detail was perfect. When some manufacturer issues showed up after the initial installation of 10 power shades in our modern-style house with large window expanses WTI came through solving the most complicated challenges of these windows, even though follow-up visits were needed. When they did that follow-up work to resolve some functional issues in the Hunter-Douglas shades they even upgraded a couple from manual to powered, as a gift for any nuisance caused by the original mechanical shades in those windows. Caring and follow-through of this sort is a true rarity these days. The best!"

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"Very pleased with the selection and installation of the blinds for my dining room. Ask for Michelle Tilley when you shop at Innuwindow and you will not be disappointed."

"If I could give zero stars, I would. Words can barely capture how frustrating and painful this experience has been for me and my family, but I’ll do my best. From the start, this process was riddled with red flags. During our visit, the saleswoman had their cost from the manufacturer written on a sticky note right in front of us — roughly half of what we were being charged per square foot. Not only is that incredibly unprofessional, it made it clear that transparency and customer trust are not priorities here. It took weeks just to get our order processed because I couldn’t get anyone to return my calls. When we finally got a delivery timeline, we were told three weeks. Since we were flooring our entire house, we had to move everything out — a massive inconvenience. But three weeks came and went. No flooring. Eventually, we were told the materials had arrived… but were sitting in their warehouse, and all their trucks were booked for another two weeks. This delay forced us to put our belongings into storage during an already stressful move. When the flooring finally arrived, some of it was damaged — despite being told there was a “vigorous inspection process.” On top of that, the sales team had advised us to order the wrong stair pieces. And guess what? No returns. So now we’re stuck with over $1,000 worth of stair parts we can’t even use. Every time I contacted the sales staff, I got the same runaround — excuses for the delays, no accountability for the damaged product, and no help with the incorrect order. Then, to top it all off, they shipped additional stair pieces we had agreed to pay for, but instead of simply charging the card they already had on file, they called me twice while I was out of the country on a business trip. I missed the calls, and now they’re threatening to send it to collections — over their own billing failure. This entire experience has been disorganized, unprofessional, and frankly predatory. I would never recommend this company to anyone. Shop elsewhere if you value your time, money, and sanity."