Get matched with top foundation drain installation pros in Salisbury, MA

"Just had ours put in, and it looks great. Our installation team ( Lenny, Terrence, and Manny ) were on time, friendly, hard working and meticulous. Lenny took time to explain things when I popped down and was very patient with questions while working incredibly hard. We have friends who literally live in a swamp who had Busy Dog a couple years ago and their system has worked perfectly. They were getting water in their basement several times a year-- now NOTHING. And I love the technology innovations by this company, the quality of the materials is top notch. Salesman Mike worked with us to set up the construction, he and their engineer came out several times to make sure they understood our tricky set up and worked to get the timing right for timing that worked for us"

"Went well. pumps replaced"

"yes, I received a prompt estimate, was placed on a schedule, contractor arrived on the scheduled day and was prepared to start work"

"Patrick was great. He pulled a Rat from my kitchen line so great service!"

"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"

"We started having water leaks on a basement wall. Started slow but increased. We made the mistake of calling the big name TC H......, waited weeks to schedule first appointment. Finally showed up and proposed major excavation of basement wall, then applying new membrane. Unfortunately in our house, every external connection arrives via that wall. Talking electric, cable, septic, well water, and sprinkler. They wanted to use excavator to dig but wouldn't take responsibility for any potential damage. Price tag was very high. I was very nervous about this of course. I saw one source of water was around well pipe and other was wall itself. Contacted Marquis Well in Sanford who showed up immediately. Proposed hand digging at a lower price. They scheduled quickly, hand dug all the dirt, found Crack in water pipe casing and sealed up. But wall still had issue. Searched further and found Groundworks, lots of positive reviews. Called and they arrived quickly to assess. Beth is a true professional who knows her business extremely well. We signed proposal to inject sealant into cracks from inside of wall. Josh arrived to perform the work. He was effecient, very experienced who knew exactly what to do. During his inspection, he recommended bypassing one of the smaller Crack where water was never seen, thereby reducing our costs....unheard of! He completed the work quickly, zero mess or damage to our house. I cannot recommend both of these companies any higher. Both were outstanding in every aspect. Don't fall for the big ads from the others!"

"They did a fantastic job! We have had driving rain since the installation and our basement is bone dry. They came on time, were very polite and I'm very happy with the fast train system they installed."

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."