"Wow! Unbelievable! If we ever have a water problem again, Pioneer will be the only waterproofing company that we call. We were getting some water in our basement which has a stack-stone foundation and radiant floor heating. We interviewed three companies and were particularly concerned about a solution that would stop the water without compromising the radiant tubes that were in the floor. Initially, Pioneer recommended a baseboard system that would run along the outside of the wall. Upon inspection, Mike Oliveira discussed a traditional drain to sump pump solution. We reiterated our concern about puncturing a tube in the floor and Mike assured us that he and his team would hand chisel potential problem areas to avoid the tubing. Moreover, this solution would save us roughly $2K and give us a lifetime guarantee vs. a 25 year guarantee on the baseboard system. The team showed up on time, cleared a 50' span of concrete by Noon, uncovered two sections of radiant tubing without puncturing the line, installed the moisture barrier, sump pump and new concrete by 4 p.m. They had to drill through a hefty header board to connect the pump line to an existing drainage line that carries water away from home and that was completed by 5:30 p.m. Mike came back in a week and we tested the fix using free-flow from our sprinkler system -- it worked perfectly. Subsequently we've had some consistent spring rain and absolutely no water in the basement. The team (including sales, service, billing, installation) was professional, courteous and available when we had questions. They saved us money, fixed our problem and provided a lifetime guarantee. We're both ecstatic and amazed!"

"I am reminded again why it is so priceless to find a contractor you can trust to keep things up and running. I managed to break one of the blades in my existing disposal, so I ordered a replacement unit and called Platinum Plumbing to set up an appointment to get it installed. While in the course of emptying the contents of my under-sink cabinets, as Murphy's Law would have it, I discovered evidence of a pretty serious leak. Although the initial appointment was just to replace the disposal, I told Robert about the leak I had discovered, and he quickly diagnosed it as a faulty faucet. Thankfully, he had a gorgeous Kohler faucet & spray attachment in stock in his truck, so he was able to swap out the faulty faucet for a very nice upgraded replacement. He also discovered a serious crack in the original copper pipe feeding out of the sink drain, so he cut the cracked piece out and put in the necessary fittings to get everything back ship-shape and leak-free. As always, Robert did absolutely fantastic work on everything, and cleaned up after he was done -- I almost hate to admit it, but I'm actually looking forward to washing the dishes tonight. The price was absolutely fair for all that he did, as well. I love doing business with Robert -- he always arrives at the promised time, is very friendly and professional, clearly knows his stuff, and shows you what's going on before (and after) he does the work. Highly recommended for any job, big or small!"

"Joe,James and Bobby did an excellent job replacing the sump pump And drains. My husband and I were so impressed with their abilities and how hard working they were. I would highly recommend Ground works Manchester to anyone who needs the same work done. Thanks to all the gentlemen for their professionalism and work ethic"

"Mixed review I had spoken with other radon remediation companies and received quotes before meeting with Erickson Foundation Solutions. The salesman, Chris, seemed much more thorough in his approach and he gave a presentation explaining radon, its danger and the process to remove it. The quote was slightly higher than another quote, but I felt more confident. And with the added fan moisture guard, the system came with a 10-year warranty. So I agreed to the proposed plan and paid a deposit. Later I decided to not install concrete in the adjacent (but not connected) basement/crawl space. I asked Erickson to quote installation of plastic sheeting to seal that space. John, the sales manager’s quote doubled the total price. I already had found durable plastic sheeting for about $300. So how would that become $2000 extra? John explained that there would be a drainage mat under the plastic and it would be attached every few inches to the walls and then sealed with caulking. But besides sealing the area, the quote also included another extraction hole and piping to connect it to the fan. This seemed to me like over-kill for a 1200 square-foot house. But he said without the second extraction location, they would not warranty the job. So I accepted the “up-sell” and signed. Today the office called to tell me when the crew would arrive and they arrived on time and were very pleasant. However, they did not have the drainage mat. They called their supervisor and was told that it was not included in the quote and would be an additional charge. In fact it had been a verbal inclusion, not written. The crew was surprised that a second extraction hole was quoted, since the radon levels were not very high to start (3.8 and 5.4). So I feel that I accepted a possibly unnecessarily elaborate system, more elaborate than I probably really need, for twice the price. And didn’t receive the drainage mat that I was told would be part of it."

"Matthew from Sila was amazing. Not only did he leave what was a mess, super clean, he put in the time necessary to help make sure that all the changes I wanted were in place. New PVC to the sewer line, new extra tap for the vent I'll need next year, re-routed old drains to not only look better, but everything is now tighter-knit and well-organized. Even threaded rods to bracket the drain and valve so that the whole system doesn't shake when it shuts off. I am thoroughly impressed with the focus, the time, and the result. Sila's pricing is high, but in this case I am convinced that I got what I paid for... a system that I won't have to worry about one bit, for many many years to come."

"It went great! Jeremy came out when he promised and gave us an estimate for work to be completed. He followed Covid19 protocols with mask. Cleaned up after himself, removed old faucet and spigot handles. Was informative and helpful We will definitely hire them again!"

"Pete did an excellent job on our annual clean and check up for our mini-split ductless system."

"Angel was exceptional, professional, efficient, clean and responsive to every request, fixed numerous issues related to my toilets, noticed a flooring issue that we are now addressing and diagnosed a water heater issue that had been attributed falsely to a foundation issue saving us thousands. They are expensive compared to many but worth every penny we spent."

"Great value, nice-clean work, Joshua was honest, reliable and started the job ahead of schedule. As a general contractor myself, I will be using these guys again. The work was brick repair, concrete, stairs, retaining walls, foundation repair. Finish product was exactly what I was looking for. Glad I found Sublime when I did. Great job guys!"

We guarantee your satisfaction, and we won’t leave until the job is done right. Our team has quality experience in this industry, and we make sure our customers are happy before we leave. Call or click to schedule an estimate today!