Get matched with top water heater pros in Pepperell, MA
There are 13 highly-rated local water heater pros.
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37 Verified Reviews for Water Heater Service pros in Pepperell, MA
*The Angi rating for Water Heater Service companies in Pepperell, MA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Heater Service needs.
*The HomeAdvisor rating for Water Heater Service companies in Pepperell, MA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Heater Service needs.
Last update on May 22, 2025
Water heater pros in Pepperell
At Net Zero we have a strong focus on installing and servicing high efficiency heat pump systems. We're proud to be a Mitsubishi Elite Diamond Dealer and a Bryant Factory Authorized Dealer and our Technicians are all NATE certified. Heating, air conditioning and plumbing installations and service - Water Heaters - Heat Pump Water Heaters
"Fantastic team 2 Heat pump installations Optimized for rebates Love it"
Mark F on February 2025
At Net Zero we have a strong focus on installing and servicing high efficiency heat pump systems. We're proud to be a Mitsubishi Elite Diamond Dealer and a Bryant Factory Authorized Dealer and our Technicians are all NATE certified. Heating, air conditioning and plumbing installations and service - Water Heaters - Heat Pump Water Heaters
"Fantastic team 2 Heat pump installations Optimized for rebates Love it"
Mark F on February 2025
I am a Licensed Plumber with 10 years of experience in Plumbing & Heating. With my services I provide Upfront pricing & strive to do things in a timely manner that is convenient to you. My Services include plumbing repairs, plumbing installations, Water heater replacements, Boiler Service & Installation, Bathroom/Kitchen Remodels & much more! Site visits for estimates will be $45, if you accept the estimate the site visit will be WAIVED. If you are aware of the terms & want to continue reach out to us.
"Prompt & efficient, the outcome was a 9.9 out of 10. Price was very reasonable. Jobsite clean with nothing left behind."
Richard J R on March 2025
I am a Licensed Plumber with 10 years of experience in Plumbing & Heating. With my services I provide Upfront pricing & strive to do things in a timely manner that is convenient to you. My Services include plumbing repairs, plumbing installations, Water heater replacements, Boiler Service & Installation, Bathroom/Kitchen Remodels & much more! Site visits for estimates will be $45, if you accept the estimate the site visit will be WAIVED. If you are aware of the terms & want to continue reach out to us.
"Prompt & efficient, the outcome was a 9.9 out of 10. Price was very reasonable. Jobsite clean with nothing left behind."
Richard J R on March 2025
Heritage Home Service is proud to serve residents from Northeast Massachusetts. We are the area’s premier home services provider and for 35+ years, we’ve brought the Heritage touch to homes throughout the state.
"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"
Darline F on May 2024
Heritage Home Service is proud to serve residents from Northeast Massachusetts. We are the area’s premier home services provider and for 35+ years, we’ve brought the Heritage touch to homes throughout the state.
"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"
Darline F on May 2024
At MillTown Plumbing, Heating, AC, Drain Cleaning & Electrical, we know the value of prompt, professional and reliable services and look forward to serving your needs in the Merrimack Valley. We're a same day/next day service company offering quality work and unbeatable service.
"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"
STEVE L on October 2024
At MillTown Plumbing, Heating, AC, Drain Cleaning & Electrical, we know the value of prompt, professional and reliable services and look forward to serving your needs in the Merrimack Valley. We're a same day/next day service company offering quality work and unbeatable service.
"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"
STEVE L on October 2024
Walley’s is not your average HVAC contractor. From our in-house sales and support center to our modern fleet of licensed technicians, our team has the tools, trucks, and training to handle all of your mechanical needs. But more than that, we are committed to giving back and playing a bigger role in our community. Through our work with local charities, educational providers, and our continued efforts towards promoting energy-efficient products, ethical business practices, and enforcing the highest industry standards, Walley’s is delivering real value to the community every day! Our entire team is grateful for the opportunity to show you what we are made of. Thank you for your consideration.
"Badly. 2 different techs came out. We paid for a Premium service and within hours of that tech coming out, our burner stopped working completely. Mind you there is a snowstorm. They sent out a new technician and he saw nothing wrong with the system at all. He said we had no oil. He said there was no footprints even going to my intake on the side of my house. It had snowed 2 times since oil was delivered, so that makes no sense. The tech was absolutely sure we had no oil. 3 days since the first visit now and we had oil delivered and the tank filled completely. Only 150 gallons went into my 250 gallon tank. So that's wrong. And I look at the front of my furnace and now see a slow drip from the front underneath the box on the front of the furnace. First tech recommended i replace the electrodes but said it didnt need it. Second tech didnt even mention that and said our system was good. Now, I will have to contact Angi for support and my insurance company. TERRIBLE TERRIBLE TERRIBLE"
Paul C on February 2025
Walley’s is not your average HVAC contractor. From our in-house sales and support center to our modern fleet of licensed technicians, our team has the tools, trucks, and training to handle all of your mechanical needs. But more than that, we are committed to giving back and playing a bigger role in our community. Through our work with local charities, educational providers, and our continued efforts towards promoting energy-efficient products, ethical business practices, and enforcing the highest industry standards, Walley’s is delivering real value to the community every day! Our entire team is grateful for the opportunity to show you what we are made of. Thank you for your consideration.
"Badly. 2 different techs came out. We paid for a Premium service and within hours of that tech coming out, our burner stopped working completely. Mind you there is a snowstorm. They sent out a new technician and he saw nothing wrong with the system at all. He said we had no oil. He said there was no footprints even going to my intake on the side of my house. It had snowed 2 times since oil was delivered, so that makes no sense. The tech was absolutely sure we had no oil. 3 days since the first visit now and we had oil delivered and the tank filled completely. Only 150 gallons went into my 250 gallon tank. So that's wrong. And I look at the front of my furnace and now see a slow drip from the front underneath the box on the front of the furnace. First tech recommended i replace the electrodes but said it didnt need it. Second tech didnt even mention that and said our system was good. Now, I will have to contact Angi for support and my insurance company. TERRIBLE TERRIBLE TERRIBLE"
Paul C on February 2025
*** We are still accepting all service call requests. Minor or major issues are welcomed. We can service your home with minimal physical contact and can even pay online via Zelle or Venmo! Our safety measures have increased dramatically due to the COVID virus. And will use every measure possible to keep you, your family and our employees safe! *** A&B Plumbing is a owner/operator type plumbing and heating business. With a Master Plumbers license in the state of Massachusetts and over 35 years of experience in all types of plumbing, heating, repairs, and installations. We accept most major credit cards. Billing is done on site. Financing options available on Heating equipment upgrades through The Mass Save program.
"They showed up that day and took care of my problem for a fair price. Recommended."
Joe G on January 2025
*** We are still accepting all service call requests. Minor or major issues are welcomed. We can service your home with minimal physical contact and can even pay online via Zelle or Venmo! Our safety measures have increased dramatically due to the COVID virus. And will use every measure possible to keep you, your family and our employees safe! *** A&B Plumbing is a owner/operator type plumbing and heating business. With a Master Plumbers license in the state of Massachusetts and over 35 years of experience in all types of plumbing, heating, repairs, and installations. We accept most major credit cards. Billing is done on site. Financing options available on Heating equipment upgrades through The Mass Save program.
"They showed up that day and took care of my problem for a fair price. Recommended."
Joe G on January 2025
Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!
"I booked a service and was given a 4 hour window. The technician apparently arrived about 1 hour before the window, claimed to have called me but left no message and simply left with no availability during the actual 4 hour window that was promised. This is poor service and I have no heat. Unbelievable and unprofessional."
Nathalie A on January 2025
Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!
"I booked a service and was given a 4 hour window. The technician apparently arrived about 1 hour before the window, claimed to have called me but left no message and simply left with no availability during the actual 4 hour window that was promised. This is poor service and I have no heat. Unbelievable and unprofessional."
Nathalie A on January 2025
Contact us today with all your plumbing issues and estimates! With over 30 years of experience, no job is ever too big or too little! We specialize in underground plumbing repairs, water heater and boiler replacements, drain cleaning, hydro jetting, and preforming diagnostic tests on sewer/septic systems. We provide 24/7 service for both commercial and residential properties!
"Never booked"
Melanie R on March 2024
Contact us today with all your plumbing issues and estimates! With over 30 years of experience, no job is ever too big or too little! We specialize in underground plumbing repairs, water heater and boiler replacements, drain cleaning, hydro jetting, and preforming diagnostic tests on sewer/septic systems. We provide 24/7 service for both commercial and residential properties!
"Never booked"
Melanie R on March 2024
Additional service area - Cohasset, Fitchburg, Worcester, portions of Chelsea-Saugus, Chelmsford Counties. South Shore & Cape Cod and All of Rhode Island. Family owned and operated since 1984. Additional email - [email protected]. Additional phone - (800) 439-0788. Additional DBA - Pioneer Basement Waterproofing Inc.
"Went well. pumps replaced"
Esther H on August 2022
Additional service area - Cohasset, Fitchburg, Worcester, portions of Chelsea-Saugus, Chelmsford Counties. South Shore & Cape Cod and All of Rhode Island. Family owned and operated since 1984. Additional email - [email protected]. Additional phone - (800) 439-0788. Additional DBA - Pioneer Basement Waterproofing Inc.
"Went well. pumps replaced"
Esther H on August 2022
SUPER SERVICE AWARD 2023, 2022, 2021, 2020, 2019,2018,2017,2016, 2015, 2014 AND 2013 PLUMBING. Hot & Cold Plumbing & Heating LLC is a full service plumbing, heating and gas-fitting company. For an immediate response to all your plumbing and heating needs, CALL (978) 701-1617.
"Bathroom plumbing went well. Eric is very knowledgeable and is very detailed with his excellent plumbing work!"
Dave D on March 2025
SUPER SERVICE AWARD 2023, 2022, 2021, 2020, 2019,2018,2017,2016, 2015, 2014 AND 2013 PLUMBING. Hot & Cold Plumbing & Heating LLC is a full service plumbing, heating and gas-fitting company. For an immediate response to all your plumbing and heating needs, CALL (978) 701-1617.
"Bathroom plumbing went well. Eric is very knowledgeable and is very detailed with his excellent plumbing work!"
Dave D on March 2025
Water heater services FAQs
The average cost to install a new water heater is around $1,300, but you can expect to pay between $875 and $1,750, depending on the kind of water heater, the size of the unit, and the professional chosen to complete the work. Tankless water heaters can push your price higher, as installation is more complicated, with prices as high as $3,500. The location and accessibility of your water heater will play a role in the project cost, as those sitting in tight spaces like a crawl space will drive up your labor costs.
Tankless water heaters are more expensive than those with a storage tank, but they come with some impressive benefits that most homeowners find worth the higher investment. Most importantly, they provide unlimited hot water, so you’ll never run out like you would with a storage tank. Tankless heaters are also more efficient, so comparing gallon-for-gallon, you’ll spend less on hot water with a tankless heater. Tankless water heaters are also smaller, require less maintenance, and tend to last longer than storage tank water heaters.
It usually takes a professional water heater installer between two and three hours to remove an existing water heater and install a new tank heater. However, it could take four to five hours if they have to work in a small utility closet or another tight area, like a crawl space. Tankless water heaters have a more complicated installation process, so they will take a bit longer. Additionally, a gas water heater requires a connection to a gas line, and that alone can add about an hour to the installation timeline compared to installing an electric water heater.
It is very difficult and dangerous to install your own water heater, so we strongly recommend against tackling this as a DIY project. Not only will you need to wire your water heater, but you’ll also need to connect plumbing to the intake and outlet. Sweating copper pipes and connecting wiring properly are skills most DIYers don’t have, and even if you do feel confident you can do it, working with water and electricity always leaves the potential for electrocution. Hiring a local water heater installer is well worth the investment.
In most municipalities, a license is not mandatory for water heater installation or replacement. However, we strongly recommend hiring a licensed plumber or water heater installer to handle the work. Licensed installers are far less likely to make a mistake during the installation, which means paying for the experience decreases your risk of a leak and other issues. You can use our state licensing tool to find out if a contractor you’re considering in your area holds a plumber’s license.
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